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Evidence Guide: AURB254380B - Operate in a retail bicycle environment

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

AURB254380B - Operate in a retail bicycle environment

What evidence can you provide to prove your understanding of each of the following citeria?

Determine potential career path and develop individual goals

  1. Identify structure of retail bicycle sector, including roles and functions of industry/association bodies
  2. Assess personal skills to identify strengths and weaknesses
  3. Identify personal expectations and determine goals
  4. Research potential career paths in the bicycle industry and match with personal goals
  5. Identify training needs and incorporate into career planning
Identify structure of retail bicycle sector, including roles and functions of industry/association bodies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess personal skills to identify strengths and weaknesses

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify personal expectations and determine goals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Research potential career paths in the bicycle industry and match with personal goals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify training needs and incorporate into career planning

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Meet employment requirements

  1. Identify applicable occupational health and safety (OHS) requirements, including regulatory requirements and personal protection needs
  2. Identify roles and responsibilities of employees in a bicycle workshop
  3. Identify and comply with obligations to employers and others, including confidentiality requirements
  4. Identify lines of communication and authority
  5. Identify and comply with work practices, including legislation, regulations, codes of practice, team expectations and policies and procedures
  6. Identify principles and methods of gaining and maintaining health and fitness through cycling
Identify applicable occupational health and safety (OHS) requirements, including regulatory requirements and personal protection needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify roles and responsibilities of employees in a bicycle workshop

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and comply with obligations to employers and others, including confidentiality requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify lines of communication and authority

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and comply with work practices, including legislation, regulations, codes of practice, team expectations and policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify principles and methods of gaining and maintaining health and fitness through cycling

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and maintain currency in bicycle terminology and general knowledge

  1. Identify key cycling magazines and other sources of information
  2. Identify and use key bicycle terminologies
  3. Research major cycling events and their potential impact on business
  4. Identify bicycle types and their uses
Identify key cycling magazines and other sources of information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and use key bicycle terminologies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Research major cycling events and their potential impact on business

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify bicycle types and their uses

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain equipment and work environment

  1. Maintain personal workspace in a well organised and safe condition in accordance with team and workplace standards
  2. Maintain workplace equipment in a clean and operational manner
  3. Perform routine maintenance on workplace equipment
  4. Identify and report faulty equipment to the appropriate person for repair action
Maintain personal workspace in a well organised and safe condition in accordance with team and workplace standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain workplace equipment in a clean and operational manner

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Perform routine maintenance on workplace equipment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and report faulty equipment to the appropriate person for repair action

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessors must be satisfied that the candidate can competently and consistently:

correctly apply and use safety and personal protective equipment

follow task instructions, operating procedures and inspection processes to:

minimise risk of injury to self or others

achieve outcomes within time and quality standards

produce a career plan which covers:

personal goals and expectations

opportunities

timelines and personal development needs

work effectively with others

use terminology in communication with customers, suppliers and colleagues

ensure workplace equipment is in operational order.

Context of, and specific resources for assessment

The application of competency is to be assessed in the workplace or a simulated environment that reflects as far as possible the actual working environment.

Assessment is to occur using standard and authorised work practices, safety requirements and environmental constraints.

Assessment is to comply with relevant regulatory requirements, including specified Australian standards.

Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate ethnicity, age, gender, demographics and disability.

The following resources should be made available:

retail bicycle environment

materials relevant to operating in a retail bicycle environment

equipment and hand and power tooling appropriate to work operations in a retail bicycle environment

computer with internet connection

workplace documentation.

Method of assessment

Assessment must satisfy the endorsed Assessment Guidelines of this Training Package.

Assessment methods must confirm consistency and accuracy of performance (over time and in a range of workplace relevant contexts) together with application of Required Skills and Knowledge.

Assessment methods must be by direct observation of tasks and include questioning on Required Skills and Knowledge to ensure its correct interpretation and application.

Assessment may be applied under project-related conditions (real or simulated) and require evidence of process.

Assessment must confirm a reasonable inference that competency is able not only to be satisfied under the particular circumstance, but is able to be transferred to other circumstances.

Competence in this unit may be assessed in conjunction with other functional units which together form part of the holistic work role.

Guidance information for assessment

Assessment processes and techniques must be culturally sensitive and appropriate to the language and literacy capacity of the candidate and the work being performed.

Required Skills and Knowledge

Required skills

Required skills include:

technical skills to the level required to carry out work role, including maintaining equipment and operating communications and information technology

communication skills to the level required to communicate ideas and information to enable articulation of personal goals and career choices and information in the workplace, and to relate to people from a range of social, cultural and ethnic backgrounds and of varying physical and mental abilities

literacy skills to the level required to collect, organise and understand information related to the retail bicycle sector, including roles and responsibilities, OHS requirements and potential career paths

numeracy skills to the level required to interpret work instructions and complete specified tasks using calculators and measuring devices

problem-solving skills to the level required to develop solutions to unpredicted situations, clarify work instructions and resolve conflict

team skills to the level required to work effectively and cooperatively with others to optimise workflow and productivity

Required knowledge

Required knowledge includes:

bicycle categories and bicycle terminology

calendar of various Australian and international bicycle events

structure of the retail bicycle sector

authority and communication lines within the enterprise

retail bicycle work ethic and team expectations, including personal attitudes needed

equipment used by retail bicycle workshops

workshop layout and organisation

benefits of cycling in gaining and maintaining health and fitness

goal setting methods and techniques

communication principles and techniques

conflict resolution principles and techniques

Australian standards applicable to bicycles

applicable commonwealth, state or territory legislation, regulations, standards and codes of practice, including OHS, personal safety and environment, relevant to bicycle retail operations

organisational policies and procedures, including quality requirements, reporting and recording procedures, and work organisation and planning processes, related to bicycle retail operations

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Workplace expectations

Workplace expectations include standards of:

dress, personal presentation, preparedness and personal conduct, including respect for the rights and responsibilities of others

quality and timeliness of work and the role of excellence and innovation

knowledge of tooling and equipment and specific work area functions

commitment, responsibility and preparedness for work, including working flexible hours to meet deadlines

confidentiality and ethical work practices

contribution to the overall effectiveness of the business

Information/documents

Information/documents may include:

bicycle racing organisations for road bikes and off-road bikes

other bicycle organisations and regional event organising organisations

bicycle websites and periodical publications

business policies and procedures relating to use of work areas, authorities and lines of communication

business procedures relating to the use of tooling and equipment

manufacturer/component supplier specifications and application procedures for materials, tooling and equipment

Australian Design Rules

OHS requirements

OHS requirements are to be in accordance with applicable commonwealth, state or territory legislation and regulations, and organisational safety policies and procedures, and may include:

personal protective equipment and clothing

safety equipment

first aid equipment

hazard and risk control

elimination of hazardous materials and substances

manual handling, including shifting, lifting and carrying

emergency procedures

Legislative requirements

Legislative requirements are to be in accordance with applicable commonwealth, state or territory legislation, regulations, certification requirements and codes of practice, and may include:

award and enterprise agreements

industrial relations

Australian standards

Australian Design Rules

confidentiality and privacy

OHS

the environment

equal opportunity

anti-discrimination

relevant industry codes of practice

duty of care

Environmental requirements

Environmental requirements may include:

waste management

noise

dust

clean-up management

Quality requirements

Quality requirements may include:

regulations, including Australian standards

internal organisational quality policies and procedures

enterprise operations and procedures

Organisational policies and procedures

Organisational policies and procedures may include:

quality policies and procedures, including Australian standards

OHS, sustainability, environment, equal opportunity and anti-discrimination

manufacturer specifications and industry codes of practice

safe work procedures

reporting and recording procedures