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Evidence Guide: AURC561614A - Contribute to business improvement

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

AURC561614A - Contribute to business improvement

What evidence can you provide to prove your understanding of each of the following citeria?

Contribute to the setting of budgets and targets

  1. Information for budgets and targets is collected within agreed timeframes
  2. Budget and targets are set to achieve required levels of financial and business performance
  3. Hourly rate is calculated based on business costs and margins, according to enterprise requirements
  4. Expenditure requirements are agreed with appropriate persons, and provision is made in targets
  5. Provision for unplanned costs is included in annual budget
Information for budgets and targets is collected within agreed timeframes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Budget and targets are set to achieve required levels of financial and business performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Hourly rate is calculated based on business costs and margins, according to enterprise requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Expenditure requirements are agreed with appropriate persons, and provision is made in targets

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provision for unplanned costs is included in annual budget

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage income and expenses

  1. Expenditure and income for jobs is monitored on a regular basis
  2. Financial information on jobs is collected on a regular basis and compared to budget
  3. Corrective action for budget discrepancies is implemented
  4. Invoices are prepared within timeframes according to industry and/or enterprise standards
  5. Performance against budgets is monitored on a regular basis, and options for corrective action are discussed with management
  6. Assistance is provided in the resolution of disputed accounts according to industry and/or enterprise standards and procedures for dispute resolution
Expenditure and income for jobs is monitored on a regular basis

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Financial information on jobs is collected on a regular basis and compared to budget

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Corrective action for budget discrepancies is implemented

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Invoices are prepared within timeframes according to industry and/or enterprise standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Performance against budgets is monitored on a regular basis, and options for corrective action are discussed with management

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assistance is provided in the resolution of disputed accounts according to industry and/or enterprise standards and procedures for dispute resolution

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Contribute to planning of business promotions

  1. Promotional strategies are regularly reviewed with management
  2. Adjustments to promotional strategies are discussed and agreed with management
  3. New stock and/or display equipment required to support promotions is identified and arranged in a timely fashion
  4. Displays are arranged to enhance enterprise image
Promotional strategies are regularly reviewed with management

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Adjustments to promotional strategies are discussed and agreed with management

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

New stock and/or display equipment required to support promotions is identified and arranged in a timely fashion

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Displays are arranged to enhance enterprise image

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential that competence is fully observed and there is ability to transfer competence to changing circumstances and to respond to unusual situations in the critical aspects of:

contributing to the budget process, managing expenses in order to maintain levels of profitability within the specific area of responsibility, and contributing to the planning of business promotions.

Context of and specific resources for assessment

Underpinning knowledge and skills may be assessed on or off the job.

Assessment of practical skills must take place only after a period of supervised practice and repetitive experience. If workplace conditions are not available, assessment in simulated workplace conditions is acceptable.

Prescribed outcome must be able to be achieved without direct supervision.

The following should be made available:

enterprise stationery, telephone, forms/business documents.

Method of assessment

Practical assessments:

calculate and review hourly rate, based on supplied business costs and margins

discuss current budget status, based on provided data

achieve department budgets

discuss strategy for treatment of debtors and bad debts

prepare analysis of current enterprise/department promotional strategies and recommendations for adjustments.

Guidance information for assessment

Required Skills and Knowledge

Required skills

collect, organise and understand information related to contributing to business improvement

communicate ideas and information to customers and supervisors related to contributing to business improvement

plan and organise activities related to contributing to business improvement

work with others and in a team by seeing and conveying information related to the planning, sequencing and completion of the task

use mathematical ideas and techniques to count and measure

establish diagnostic processes which identify methods related to contributing to business improvement

use the workplace technology related to contributing to business improvement

Required knowledge

Knowledge of:

accounting principles

how to set a budget

hourly rate components, based on general industry models/formulas

responses to a range of budget and target situations in the workplace

marketing concepts and principles

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Methods

Methods include:

written and verbal communication

planning

Budgets and targets

Budgets and targets may be for:

finances

sales

stock throughput

work won

Financial information

Financial information may include:

hourly rate components

expenditure on jobs, at hourly rate

income from jobs, at hourly rate

supplier invoices

stock documents

Unplanned costs

Unplanned costs may include:

accident

burglary/loss

damage

Business or department income

Business or department income may be sourced from:

retail labour sales

component sales

accessories and other items

margins on sublet jobs

government employment incentives

Business costs and margins

Business costs and margins may include:

general expenses

fixed expenses

on costs

rework component

profit margins

Corrective action

Corrective action in response to budget discrepancies may include:

reassessing budget

reducing costs

changing procedures

Business promotions

Business promotions may relate to:

regular advertising

special campaigns

Displays

Displays may include:

stock and other merchandise

enterprise signage

promotional and advertising material

Information/documents

Information/documents may include:

enterprise operating procedures

product manufacturer/component supplier specifications

customer requirements

industry/workplace codes of practice

OHS requirements

OHS requirements may include:

state/territory OHS legislation

award provisions