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Evidence Guide: AURS239508A - Carry out warehousing procedures

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

AURS239508A - Carry out warehousing procedures

What evidence can you provide to prove your understanding of each of the following citeria?

Receive incoming goods

  1. Cleanliness and orderliness in receiving bay are maintained according to enterprise policy
  2. Goods are unpacked using correct techniques and equipment in line with enterprise policy
  3. Packing materials are removed and disposed of according to enterprise policy
  4. Incoming stock is checked and validated against purchase orders and delivery documentation according to enterprise policy
  5. Items received are inspected for damage, quality, use-by dates, breakage or discrepancies and documented according to enterprise policy
  6. Stock levels are accurately documented on enterprise stock systems, according to enterprise policy
Cleanliness and orderliness in receiving bay are maintained according to enterprise policy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Goods are unpacked using correct techniques and equipment in line with enterprise policy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Packing materials are removed and disposed of according to enterprise policy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Incoming stock is checked and validated against purchase orders and delivery documentation according to enterprise policy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Items received are inspected for damage, quality, use-by dates, breakage or discrepancies and documented according to enterprise policy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Stock levels are accurately documented on enterprise stock systems, according to enterprise policy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Store goods

  1. Deliveries are promptly and safely transported to the storage area without damage to product or packaging
  2. Containers are labelled according to contents
  3. Goods are transferred to suitable containers and are placed safely in the storage area, with old stock to the front
  4. Goods are stored at correct temperatures to maintain optimum quality
  5. Storage procedures are carried out according to industry regulations/guidelines, occupational health and safety (OHS) legislation, statutory legislation and regulations and enterprise policies and procedures
Deliveries are promptly and safely transported to the storage area without damage to product or packaging

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Containers are labelled according to contents

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Goods are transferred to suitable containers and are placed safely in the storage area, with old stock to the front

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Goods are stored at correct temperatures to maintain optimum quality

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Storage procedures are carried out according to industry regulations/guidelines, occupational health and safety (OHS) legislation, statutory legislation and regulations and enterprise policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Dispatch goods

  1. Goods to be returned to supplier are identified and labelled with date, supplier and reason for return or referred to management
  2. Credit request documentation is completed
  3. Goods are stored securely while awaiting dispatch
  4. Delivery documentation is completed
  5. Special delivery instructions are noted
  6. Items are packed safely and securely to avoid damage in transit
  7. Goods are dispatched to appropriate area/department
Goods to be returned to supplier are identified and labelled with date, supplier and reason for return or referred to management

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Credit request documentation is completed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Goods are stored securely while awaiting dispatch

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Delivery documentation is completed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Special delivery instructions are noted

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Items are packed safely and securely to avoid damage in transit

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Goods are dispatched to appropriate area/department

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential that competence in this unit signifies ability to transfer competency to changing circumstances and to respond to unusual circumstances in the critical aspects of:

consistently applying enterprise policies and procedures, industry codes of practice and legislation and statutory requirements in regard to storage of stock

consistently applying safe work practices in the manual handling and moving of stock, according to OHS legislation/regulations/codes of practice

consistently applying safe work practices in the mechanical handling and moving of stock, according to OHS legislation/regulations/codes of practice

interpreting and applying manufacturer/component supplier instructions with regard to handling stock and using equipment

receiving and processing incoming goods and dispatching outgoing goods according to enterprise policies and procedures

interpreting and processing information accurately and responsibly.

Context of, and specific resources for assessment

Elements of competence contain both knowledge and practical components. Knowledge components may be assessed off the job. Practical components should be assessed on the job or in a simulated worksite

Evidence is best gathered using products, processes and procedures of the individual workplace as the means by which the candidate achieves industry competencies

The following are required:

a workplace or simulated workplace

access to equipment, including stock moving equipment, manual and electronic labelling/ticketing equipment and computers/stock recording equipment

documentation, such as invoices, packing slips, dispatch documentation, order forms, store policy and procedures manuals, OHS regulations, legislative and statutory requirements and industry codes of practice

a qualified workplace assessor.

Method of assessment

An integrated competency assessment approach is required to ensure that holistic assessment occurs for inter-related units of competency. This unit should be assessed in conjunction with other units within the context of the candidate's job role or function

It is preferable that assessment reflects a process rather than an event and occurs over a period of time to cover varying circumstances. Evidence of performance may be provided by customers, team leaders/members or other persons subject to agreed authentication arrangements

Competence in this unit may be assessed in conjunction with other functional units which together form part of the holistic work role.

Guidance information for assessment

Required Skills and Knowledge

Required skills

collect, organise and understand information related warehousing procedures

plain English literacy skills in relation to stock records and delivery documentation

operation skills and techniques in following set routines and procedures

work with others and in a team by consulting with experienced staff to carry out warehousing procedures

numerical skills in relation to completing stock records and delivery documentation

establish diagnostic processes including problem-solving and analytical skills for a range of unpredictable circumstances relevant to warehousing procedures

technical skills in the use of electronic labelling/ticketing equipment and mechanical handing equipment

Required knowledge

operational knowledge of enterprise policies and procedures in regard to:

storage of stock

enterprise labelling policy

product quality standards

unpacking of goods

out of date, missing or damaged stock

equipment used

stock location

waste disposal

methods of storage

delivery documentation

stock record documentation

dispatch documentation

operational knowledge of manual handling and safe lifting techniques

basic operational knowledge of legislation and statutory requirements, including OHS requirements

basic operational knowledge of industry codes of practice

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Enterprise

Enterprises may vary in size, type and location, in the range of stock or goods to be stored, in the equipment used and in delivery procedures

Legislative requirements

Legislative requirements include:

state/territory legislation related to OHS, particularly, manual and mechanical handling and storage/dispatch of hazardous substances

Stock

Stock may need to conform to established quality guidelines, and may vary according to seasonal and supplier availability

Stock handling

Stock may be moved manually or mechanically

Handling techniques may vary according to stock characteristics and industry codes of practice

Staff

Staff may be full-time, part-time or casual and vary in terms of training and staffing levels. Staff may be operating in routine or busy trading conditions

Information

Information may include:

enterprise policies and procedures with regard to stock or goods storage, dispatch and delivery, product manufacturer/component supplier specifications and industry codes of practice

OHS requirements

OHS requirements may include:

state/territory legislation related to OHS, particularly manual and mechanical handling and storage/dispatch of hazardous substances