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Evidence Guide: AVIF0013 - Manage human factors in remote pilot aircraft systems operations

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

AVIF0013 - Manage human factors in remote pilot aircraft systems operations

What evidence can you provide to prove your understanding of each of the following citeria?

Manage personal performance

  1. Pre- and post-operational personal condition is managed to ensure safe and effective performance
  2. Individual performance when conducting remote pilot operations is monitored against workplace standards, procedures and requirements
  3. Degradation of physiological condition is recognised and appropriate strategies are implemented to ensure safe outcome of RPAS operations
  4. Degradation of psychological condition is recognised and appropriate strategies are implemented to ensure the safe outcome of RPAS operations
  5. Sources of stress are identified and managed to maintain a safe aviation operating environment
  6. Limitations to personal performance are communicated to crew/team to maintain a safe RPAS operating environment
Pre- and post-operational personal condition is managed to ensure safe and effective performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Individual performance when conducting remote pilot operations is monitored against workplace standards, procedures and requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Degradation of physiological condition is recognised and appropriate strategies are implemented to ensure safe outcome of RPAS operations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Degradation of psychological condition is recognised and appropriate strategies are implemented to ensure the safe outcome of RPAS operations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Sources of stress are identified and managed to maintain a safe aviation operating environment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Limitations to personal performance are communicated to crew/team to maintain a safe RPAS operating environment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate effectively within an aviation environment

  1. Effective listening skills are applied
  2. Questions are used to gain additional information and to clarify understanding
  3. Information received is clarified as required, interpreted, and accurately communicated or reported with due observation of ethics and protocols required of the operational environment
  4. Communication is undertaken in varying situations with culturally diverse, familiar and unfamiliar individuals, teams and crews
  5. Appropriate protocols and procedures are followed when using communications systems during routine and contingency aviation operations
  6. Responses are sought from and provided to others in a timely manner
Effective listening skills are applied

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Questions are used to gain additional information and to clarify understanding

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Information received is clarified as required, interpreted, and accurately communicated or reported with due observation of ethics and protocols required of the operational environment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communication is undertaken in varying situations with culturally diverse, familiar and unfamiliar individuals, teams and crews

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Appropriate protocols and procedures are followed when using communications systems during routine and contingency aviation operations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Responses are sought from and provided to others in a timely manner

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recognise and respond to actual and potential threats and errors

  1. Potential environmental or operational threats and errors that are likely to affect the safety of RPAS flight are recognised
  2. Hazards are identified, risks are assessed and hazard management is implemented
  3. Actual environmental or operational threats that affect the safety of RPAS flight are recognised
  4. Competing operational priorities and task demands that may represent a threat to the safety of RPAS flight are identified
  5. Threat countermeasures are identified and implemented
  6. RPAS flight progress and effect of countermeasures are monitored and assessed to ensure a safe outcome
  7. Alternative countermeasures are identified and implemented, and effectiveness of countermeasures are re-evaluated
  8. Checklists and standard operating procedures are implemented to prevent RPAS handling, procedural or communication errors
  9. Committed errors are identified and responded to before aircraft enters an undesired state
  10. RPAS are monitored using a systematic scan technique to collect and analyse flight information for potential or actual error recognition purposes
  11. RPAS operating environment is monitored to collect and analyse flight information for potential or actual error recognition purposes
  12. Own performance is self-monitored to recognise potential or actual error occurrence
  13. Countermeasure implementation is undertaken to prevent or correct errors before RPAS enters an undesired state
  14. Countermeasure implementation is undertaken to prevent or correct errors after RPAS enters an undesired state
Potential environmental or operational threats and errors that are likely to affect the safety of RPAS flight are recognised

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Hazards are identified, risks are assessed and hazard management is implemented

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Actual environmental or operational threats that affect the safety of RPAS flight are recognised

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Competing operational priorities and task demands that may represent a threat to the safety of RPAS flight are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Threat countermeasures are identified and implemented

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

RPAS flight progress and effect of countermeasures are monitored and assessed to ensure a safe outcome

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Alternative countermeasures are identified and implemented, and effectiveness of countermeasures are re-evaluated

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Checklists and standard operating procedures are implemented to prevent RPAS handling, procedural or communication errors

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Committed errors are identified and responded to before aircraft enters an undesired state

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

RPAS are monitored using a systematic scan technique to collect and analyse flight information for potential or actual error recognition purposes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

RPAS operating environment is monitored to collect and analyse flight information for potential or actual error recognition purposes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Own performance is self-monitored to recognise potential or actual error occurrence

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Countermeasure implementation is undertaken to prevent or correct errors before RPAS enters an undesired state

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Countermeasure implementation is undertaken to prevent or correct errors after RPAS enters an undesired state

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Manage personal performance

1.1

Pre- and post-operational personal condition is managed to ensure safe and effective performance

1.2

Individual performance when conducting remote pilot operations is monitored against workplace standards, procedures and requirements

1.3

Degradation of physiological condition is recognised and appropriate strategies are implemented to ensure safe outcome of RPAS operations

1.4

Degradation of psychological condition is recognised and appropriate strategies are implemented to ensure the safe outcome of RPAS operations

1.5

Sources of stress are identified and managed to maintain a safe aviation operating environment

1.6

Limitations to personal performance are communicated to crew/team to maintain a safe RPAS operating environment

2

Communicate effectively within an aviation environment

2.1

Effective listening skills are applied

2.2

Questions are used to gain additional information and to clarify understanding

2.3

Information received is clarified as required, interpreted, and accurately communicated or reported with due observation of ethics and protocols required of the operational environment

2.4

Communication is undertaken in varying situations with culturally diverse, familiar and unfamiliar individuals, teams and crews

2.5

Appropriate protocols and procedures are followed when using communications systems during routine and contingency aviation operations

2.6

Responses are sought from and provided to others in a timely manner

3

Recognise and respond to actual and potential threats and errors

3.1

Potential environmental or operational threats and errors that are likely to affect the safety of RPAS flight are recognised

3.2

Hazards are identified, risks are assessed and hazard management is implemented

3.3

Actual environmental or operational threats that affect the safety of RPAS flight are recognised

3.4

Competing operational priorities and task demands that may represent a threat to the safety of RPAS flight are identified

3.5

Threat countermeasures are identified and implemented

3.6

RPAS flight progress and effect of countermeasures are monitored and assessed to ensure a safe outcome

3.7

Alternative countermeasures are identified and implemented, and effectiveness of countermeasures are re-evaluated

3.8

Checklists and standard operating procedures are implemented to prevent RPAS handling, procedural or communication errors

3.9

Committed errors are identified and responded to before aircraft enters an undesired state

3.10

RPAS are monitored using a systematic scan technique to collect and analyse flight information for potential or actual error recognition purposes

3.11

RPAS operating environment is monitored to collect and analyse flight information for potential or actual error recognition purposes

3.12

Own performance is self-monitored to recognise potential or actual error occurrence

3.13

Countermeasure implementation is undertaken to prevent or correct errors before RPAS enters an undesired state

3.14

Countermeasure implementation is undertaken to prevent or correct errors after RPAS enters an undesired state

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Manage personal performance

1.1

Pre- and post-operational personal condition is managed to ensure safe and effective performance

1.2

Individual performance when conducting remote pilot operations is monitored against workplace standards, procedures and requirements

1.3

Degradation of physiological condition is recognised and appropriate strategies are implemented to ensure safe outcome of RPAS operations

1.4

Degradation of psychological condition is recognised and appropriate strategies are implemented to ensure the safe outcome of RPAS operations

1.5

Sources of stress are identified and managed to maintain a safe aviation operating environment

1.6

Limitations to personal performance are communicated to crew/team to maintain a safe RPAS operating environment

2

Communicate effectively within an aviation environment

2.1

Effective listening skills are applied

2.2

Questions are used to gain additional information and to clarify understanding

2.3

Information received is clarified as required, interpreted, and accurately communicated or reported with due observation of ethics and protocols required of the operational environment

2.4

Communication is undertaken in varying situations with culturally diverse, familiar and unfamiliar individuals, teams and crews

2.5

Appropriate protocols and procedures are followed when using communications systems during routine and contingency aviation operations

2.6

Responses are sought from and provided to others in a timely manner

3

Recognise and respond to actual and potential threats and errors

3.1

Potential environmental or operational threats and errors that are likely to affect the safety of RPAS flight are recognised

3.2

Hazards are identified, risks are assessed and hazard management is implemented

3.3

Actual environmental or operational threats that affect the safety of RPAS flight are recognised

3.4

Competing operational priorities and task demands that may represent a threat to the safety of RPAS flight are identified

3.5

Threat countermeasures are identified and implemented

3.6

RPAS flight progress and effect of countermeasures are monitored and assessed to ensure a safe outcome

3.7

Alternative countermeasures are identified and implemented, and effectiveness of countermeasures are re-evaluated

3.8

Checklists and standard operating procedures are implemented to prevent RPAS handling, procedural or communication errors

3.9

Committed errors are identified and responded to before aircraft enters an undesired state

3.10

RPAS are monitored using a systematic scan technique to collect and analyse flight information for potential or actual error recognition purposes

3.11

RPAS operating environment is monitored to collect and analyse flight information for potential or actual error recognition purposes

3.12

Own performance is self-monitored to recognise potential or actual error occurrence

3.13

Countermeasure implementation is undertaken to prevent or correct errors before RPAS enters an undesired state

3.14

Countermeasure implementation is undertaken to prevent or correct errors after RPAS enters an undesired state

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

adapting to differences in equipment and operating environment in accordance with standard operating procedures

applying effective listening techniques when managing human factors in remote pilot aircraft systems (RPAS) operations

applying effective questioning techniques to obtain information and clarify information while communicating with others

applying precautions and required action to minimise, control or eliminate identified hazards

applying relevant air safety practices and regulations

communicating effectively with others

identifying symptoms of deterioration in own physiological condition that might endanger the safety of RPAS operations and taking appropriate corrective action

identifying symptoms of deterioration in own psychological condition that might endanger safety of RPAS operations and taking appropriate corrective action

identifying and rectifying undesired RPAS states:

incorrect RPAS configuration associated with a reduced margin of safety

inappropriate RPAS flight mode awareness and selection

misapplication of flight controls

pilot induced aircraft position

pilot induced speed deviation

implementing contingency plans

interpreting and following operational instructions and prioritising work

maintaining compliance with relevant regulatory requirements including avoiding alcohol and drugs before and when conducting RPAS operations

managing and controlling stress before and when conducting RPAS operations

managing aspects of lifestyle that may impact on personal performance

managing and monitoring own physical performance

managing and monitoring own psychological performance

modifying activities depending on workplace contingencies, situations and environments

monitoring and anticipating operational problems and hazards and taking appropriate action

monitoring work activities in terms of planned schedule

operating electronic communications equipment to required protocol

reading, interpreting and following relevant instructions, regulations, procedures, information and signs

recognising and responding to actual and potential RPAS threats and errors

recognising signs of fatigue and applying appropriate fatigue management techniques

reporting or rectifying problems, faults or malfunctions promptly, in accordance with workplace procedures

responding appropriately to cultural differences in the workplace

setting priorities and managing workload to ensure safe task completion in available time

working collaboratively with others

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

aeronautical decisionmaking processes relevant to RPAS operations

aspects of lifestyle that may adversely influence personal physiological condition

aspects of lifestyle that may adversely influence personal psychological condition

crew coordination:

basic principles of crew coordination

verbal and non-verbal communication factors

barriers to communication

listening skills

assertion skills

factors affecting decision-making processes

communication:

communication – attitude

personality

judgement

leadership style

leadership qualities

poor crew coordination factors

effective communication techniques

effects of stress on personal performance and ways of managing and controlling stressors that may impact on RPAS operations:

concepts of fatigue

environmental stress symptoms, causes and effects

ergonomics of control systems and instruments

principles of stress management

short- and long-term stressor effects on performance

stress and arousal interaction

error management, including error types, causes and consequences

human factors that may influence personal performance during RPAS operations

human performance and its limitations, including the senses, memory and situational awareness

in a Defence context, relevant Defence Orders and Instructions

relevant work health and safety (WHS)/occupational health and safety (OHS) procedures and regulations

relevant sections of Civil Aviation Safety Regulations (CASRs) and Civil Aviation Orders:

human factors limitations

physical examination requirements

medical clearances

requirements for reporting and documenting safety incidents and safety critical errors that may have occurred during an RPAS mission

RPAS flight instruments visual scanning techniques

undesired RPAS states:

incorrect RPAS configuration associated with a reduced margin of safety

inappropriate RPAS flight mode awareness and selection

misapplication of flight controls

RPAS pilot induced aircraft position

RPAS pilot induced speed deviation.

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.