NTISthis.com

Evidence Guide: AVIF3006B - Respond to abnormal and emergency situations within the aircraft

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

AVIF3006B - Respond to abnormal and emergency situations within the aircraft

What evidence can you provide to prove your understanding of each of the following citeria?

Respond to a medical emergency during a flight

  1. Illness or injury amongst passengers or crew is identified in accordance with workplace procedures
  2. Identified illness or injury is reported to pilot-in-command (PIC) and/or a senior crew member and appropriate action is taken in accordance with workplace procedures
  3. Directions of senior crew members are followed in accordance with workplace procedures
  4. First aid is applied if applicable
  5. Medical assistance is sought from amongst other crew members and passengers if necessary in accordance with workplace procedures
  6. Where applicable, medilink and other means of remote medical advice and assistance are accessed in accordance with workplace procedures
Illness or injury amongst passengers or crew is identified in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identified illness or injury is reported to pilot-in-command (PIC) and/or a senior crew member and appropriate action is taken in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Directions of senior crew members are followed in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

First aid is applied if applicable

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Medical assistance is sought from amongst other crew members and passengers if necessary in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Where applicable, medilink and other means of remote medical advice and assistance are accessed in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Respond to adverse weather and/or flying conditions

  1. Directions of PIC and/or senior crew members are followed in the event of adverse weather and/or flying conditions or turbulence
  2. Passengers are instructed to fasten seat belts and take required precautions in accordance with workplace procedures and regulatory requirements
  3. Where possible, passengers are assisted and reassured where necessary during adverse conditions
  4. Dependent on the circumstances involved, appropriate action may be initiated in response to perceived hazardous situations in accordance with Crew Resource Management (CRM) principles
  5. As far as possible, communication is maintained with passengers and other aircrew members during the abnormal conditions
  6. Personal initiative and experience is utilised in securing self and equipment in turbulence
Directions of PIC and/or senior crew members are followed in the event of adverse weather and/or flying conditions or turbulence

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Passengers are instructed to fasten seat belts and take required precautions in accordance with workplace procedures and regulatory requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Where possible, passengers are assisted and reassured where necessary during adverse conditions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Dependent on the circumstances involved, appropriate action may be initiated in response to perceived hazardous situations in accordance with Crew Resource Management (CRM) principles

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

As far as possible, communication is maintained with passengers and other aircrew members during the abnormal conditions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Personal initiative and experience is utilised in securing self and equipment in turbulence

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Respond to aircraft emergency

  1. Directions of senior crew members are followed in the event of an aircraft emergency
  2. Dependent on the circumstances involved, appropriate action may be self-initiated in response to emergency situations in accordance with Crew Resource Management (CRM) principles
  3. Emergency procedures are implemented in accordance with regulatory requirements and consistent with the nature of the emergency
  4. Passengers are assisted and reassured where necessary during the emergency
  5. As far as possible, communication is maintained with passengers and other aircrew members during the emergency
Directions of senior crew members are followed in the event of an aircraft emergency

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Dependent on the circumstances involved, appropriate action may be self-initiated in response to emergency situations in accordance with Crew Resource Management (CRM) principles

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Emergency procedures are implemented in accordance with regulatory requirements and consistent with the nature of the emergency

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Passengers are assisted and reassured where necessary during the emergency

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

As far as possible, communication is maintained with passengers and other aircrew members during the emergency

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist in or the evacuation of the aircraft

  1. Directions of senior crew members are followed in the event of an aircraft evacuation
  2. Evacuation procedures for the type of aircraft involved are implemented in accordance with workplace and regulatory requirements
  3. Dependent on the type of evacuation, passengers are appropriately assisted and reassured where necessary during the evacuation process
  4. As far as possible, communication is maintained with passengers and other aircrew members during the evacuation
Directions of senior crew members are followed in the event of an aircraft evacuation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evacuation procedures for the type of aircraft involved are implemented in accordance with workplace and regulatory requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Dependent on the type of evacuation, passengers are appropriately assisted and reassured where necessary during the evacuation process

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

As far as possible, communication is maintained with passengers and other aircrew members during the evacuation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Respond to fire on board the aircraft

  1. Appropriate fire protection procedures are implemented in accordance with workplace and regulatory requirements
  2. Relevant regulatory and workplace fire emergency procedures are followed in the event of fire
  3. Directions of senior crew members are followed in the event of an aircraft fire
  4. Where possible, passengers are assisted and reassured where necessary during the fire emergency
  5. As far as possible, communication is maintained with passengers and other aircrew members during the fire emergency
Appropriate fire protection procedures are implemented in accordance with workplace and regulatory requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Relevant regulatory and workplace fire emergency procedures are followed in the event of fire

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Directions of senior crew members are followed in the event of an aircraft fire

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Where possible, passengers are assisted and reassured where necessary during the fire emergency

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

As far as possible, communication is maintained with passengers and other aircrew members during the fire emergency

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete required documentation for an emergency or abnormal incident

  1. Workplace administrative procedures relevant to an abnormal or emergency cabin service incident are identified and interpreted
  2. Administrative procedures are implemented in accordance with workplace and regulatory requirements
  3. All required aircraft documentation relevant to an abnormal or emergency cabin service incident is completed in accordance with workplace requirements including requirements for OH&S and/or safety incident reports
Workplace administrative procedures relevant to an abnormal or emergency cabin service incident are identified and interpreted

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Administrative procedures are implemented in accordance with workplace and regulatory requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

All required aircraft documentation relevant to an abnormal or emergency cabin service incident is completed in accordance with workplace requirements including requirements for OH&S and/or safety incident reports

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through activities in an appropriately simulated environment at the registered training organisation, and/or

in an appropriate range of situations in the workplace

Required Skills and Knowledge

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Relevant sections of Civil Aviation Safety Regulations and Civil Aviation Orders

Relevant OH&S, environmental protection procedures and regulations

Airline procedures for responding to an abnormal or emergency situation on an aircraft, including fire response and aircraft evacuation

Crew Resource Management (CRM) principles

Procedures to be followed during safety demonstrations

Action to be taken in response to instructions from senior crew members during various abnormal or emergency situations that may occur on an aircraft

Airline administrative procedures

Cabin emergency features and equipment for various types of aircraft

Risks that exist during abnormal and emergency situations on an aircraft and related risk control procedures and precautions

Problems that may occur during abnormal and emergency situations on an aircraft and appropriate action that should be taken in each case

Required skills:

Communicate effectively with others when responding to abnormal and emergency situations within the aircraft

Read and interpret instructions, regulations, procedures and other information relevant to abnormal and emergency situations within the aircraft

Interpret and follow operational instructions and prioritise work

Complete documentation related to abnormal and emergency situations within the aircraft

Operate electronic communication equipment to required protocol

Work collaboratively with others when responding to abnormal and emergency situations within the aircraft

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Promptly report and/or rectify any identified problems that may occur when responding to abnormal and emergency situations within the aircraft in accordance with regulatory requirements and workplace procedures

Implement contingency plans for unexpected events that may arise when responding to abnormal and emergency situations within the aircraft

Apply precautions and required action to minimise, control or eliminate hazards that may exist during abnormal and emergency situations within the aircraft

Monitor and anticipate operational problems and hazards and take appropriate action

Monitor work activities in terms of planned schedule

Modify activities dependent on differing workplace contingencies, situations and environments

Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Adapt to differences in equipment and operating environment in accordance with standard operating procedures

Select and use required personal protective equipment conforming to industry and OH&S standards

Implement OH&S procedures and relevant regulations

Identify and correctly use equipment required to respond to abnormal and emergency situations within the aircraft

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Responses to emergency and abnormal situations may be required:

on relevant aircraft types in commercial service

during short and/or long haul services

in any category of service, including economy, business and first class

in any allowable operating and weather conditions

Performance may be demonstrated:

in an approved cabin service simulator

in a suitably simulated work environment

on a passenger-carrying aircraft

Examples of abnormal or emergency cabin service situations may include:

passenger or crew illness

injury to passenger or crew

severe air turbulence

changes in the wind and weather conditions enroute

hazardous problems with aircraft air conditioning systems

aircraft engine or equipment malfunction or failure

aircraft instrument malfunction or failure

aircraft low fuel quantity emergency

security threat on board aircraft

ditching of aircraft

emergency landing

explosion or fire in cabin

disruptive/unruly passengers

depressurisation of cabin

Workplace operational procedures may include but are not limited to:

pre-flight passenger briefing

cabin preparation

on-board safety

door procedures

precautions during abnormal weather/flying conditions

security procedures

aircraft refuelling with passengers on board

smoking regulations briefing

equipment stowage

excess carry-on baggage

take-off and landing

emergency procedures

Evacuation procedures may include but are not limited to:

day or night evacuations

ditching in water, including both prepared and unprepared

emergency landing, including both prepared and unprepared

precautionary evacuation

search and rescue

slide descents

raft management

emergency exit from aircraft by any available means

Fire procedures may include:

fire prevention and protection procedures

basic fire drill

cabin crew fire response procedures during flight

cabin crew fire response procedures when aircraft is on the ground

Persons consulted may include:

passengers

passengers identified as having medical skills

pilot-in-command (PIC)

other cabin crew and flight crew members

ground staff

emergency services personnel

technical staff

Dependent on the type of organisation concerned and the local terminology used, workplace procedures may be referred to as:

company procedures

enterprise procedures

organisational procedures

established procedures

standard operating procedures

Information/documents may include:

sections of Civil Aviation Safety Regulations and Civil Aviation Orders relevant to aircraft abnormal and emergency situations

airline operational and emergency procedures and instructions

directions and instructions of the PIC and/or senior crew members

job specification

aircraft evacuation procedures

aircraft fire prevention and response procedures

cabin service checklists and procedures

cabin emergency equipment operational manuals

induction and training materials

conditions of service, legislation and industrial agreements including workplace agreements and awards

Applicable regulations and legislation may include:

Civil Aviation Act

relevant Civil Aviation Safety Regulations and Civil Aviation Orders pertaining to cabin crew response to abnormal and emergency situations on board an aircraft

relevant OH&S legislation

environmental protection legislation

relevant food handling and hygiene legislation

equal opportunity and anti-discrimination legislation

relevant Australian Standards

industrial relations and workplace compensation legislation