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Evidence Guide: AVIF5003 - Manage human performance and team resources during air traffic control operations

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

AVIF5003 - Manage human performance and team resources during air traffic control operations

What evidence can you provide to prove your understanding of each of the following citeria?

Manage error

  1. Error prevention techniques are applied
  2. Errors are recognised and rectified
  3. Undesired states, resulting from errors, are recovered
  4. Personal responsibility for own errors is acknowledged
Error prevention techniques are applied

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Errors are recognised and rectified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undesired states, resulting from errors, are recovered

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Personal responsibility for own errors is acknowledged

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maximise personal performance

  1. Factors affecting individual human performance are monitored and managed
Factors affecting individual human performance are monitored and managed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assertive communication is used effectively

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Personal workload is regulated by prioritising work tasks

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Human machine interface (HMI) is optimised to enhance human performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Decisions taken to manage overall performance are employed

  1. Error prevention techniques are applied
Error prevention techniques are applied

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Errors are recognised and rectified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undesired states, resulting from errors, are recovered

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Personal responsibility for own errors is acknowledged

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Participate as a team member

  1. Roles and responsibilities of others are considered and responded to appropriately
Roles and responsibilities of others are considered and responded to appropriately

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Duty of care towards others is applied

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Situational leadership and followership skills are applied to increase team output

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Maximise personal performance

1.1

Factors affecting individual human performance are monitored and managed

1.2

Appropriate assertiveness is applied

1.3

Personal workload is regulated by prioritising work tasks

1.4

Human machine interface (HMI) is optimised to enhance human performance

1.5

Decisions taken to manage overall performance are employed

2

Manage error

2.1

Error prevention techniques are applied

2.2

Errors are recognised and rectified

2.3

Undesired states, resulting from errors, are recovered

2.4

Personal responsibility for own errors is acknowledged

3

Participate as a team member

3.1

Roles and responsibilities of others are considered and responded to appropriately

3.2

Duty of care towards others is applied

3.3

Situational leadership and followership skills are applied to increase team output

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Maximise personal performance

1.1

Factors affecting individual human performance are monitored and managed

1.2

Appropriate assertiveness is applied

1.3

Personal workload is regulated by prioritising work tasks

1.4

Human machine interface (HMI) is optimised to enhance human performance

1.5

Decisions taken to manage overall performance are employed

2

Manage error

2.1

Error prevention techniques are applied

2.2

Errors are recognised and rectified

2.3

Undesired states, resulting from errors, are recovered

2.4

Personal responsibility for own errors is acknowledged

3

Participate as a team member

3.1

Roles and responsibilities of others are considered and responded to appropriately

3.2

Duty of care towards others is applied

3.3

Situational leadership and followership skills are applied to increase team output

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

acknowledging, inquiring and observing when managing human performance

adhering to standard operating procedures

allocating attention according to priorities

applying reasoning and decision making

communicating effectively with others

listening actively

managing operating environment in accordance with standard operating procedures

reporting and rectifying identified problems promptly

requesting assistance from others as required

responding to stressful situations with a considered and measured approach

taking actions to mitigate effects of external threats to personal performance

working systematically with required attention to detail.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

decision making techniques

duty of care principles and application

fatigue management systems and the effects of shift work

human machine interface (HMI) setup to enhance performance

incident and accident causation models

just culture policy and principles, including individual and organisational accountabilities surrounding the reporting and investigation of air traffic service attributable safety occurrences

medical requirements for an air traffic controller licence, including responsibilities for fitness for duty

physiological factors affecting human performance

principles and practices for leadership and followership within work teams

psychological factors affecting human performance

recency and currency requirements

regulatory requirements covering length of shift and break requirements

relevant legislation and workplace procedures

relevant work health and safety (WHS)/occupational health and safety (OHS) procedures and regulations

threat and error management.

Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.