The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Interpret customer airline contract requirements
|
|
Details of customer airline contract services and provisions are obtained and accurately interpreted Completed |
Evidence:
|
Appropriate action is taken to prepare for and organise the provision of contracted services to the customer airline Completed |
Evidence:
|
Team work is used to maximise efficiency and effectiveness Completed |
Evidence:
|
Coordinate the provision of customer airline contract services
|
|
Provision of customer airline contract services is coordinated in accordance with contract specifications and standards, precision timing schedules, regulatory requirements and workplace procedures Completed |
Evidence:
|
Appropriate liaison is maintained with customer airline representatives concerning pertinent issues of service delivery in accordance with workplace procedures and contract arrangements Completed |
Evidence:
|
Correct and safe use of required equipment and materials is monitored in accordance with regulatory requirments and workplace procedures Completed |
Evidence:
|
Appropriate action is taken to ensure that correct manual handling techniques used are in accordance with OH&S requirements Completed |
Evidence:
|
Compliance with safety and security requirements is implemented and monitored throughout the service period Completed |
Evidence:
|
Identified problems and irregularities in service delivery are resolved in consultation with customer airline representatives in accordance with workplace procedures and contract arrangements Completed |
Evidence:
|
Available opportunities are identified to enhance service delivery and appropriate action is taken to suggest and/or implement the identified opportunities in accordance with workplace procedures Completed |
Evidence:
|
Handle problems and issues
|
|
Problems and issues with customer airline contracts are identified and processed/reported in accordance with customer airline contract provisions Completed |
Evidence:
|
Identified problems and irregularities in service delivery are resolved in consultation with airline representatives in accordance with workplace procedures and contract arrangements Completed |
Evidence:
|
Complete documentation
|
|
Documentation concerning the servicing of customer airline contracts is completed and processed in accordance with workplace procedures, contract specifications to customer airline satisfaction and relevant regulatory requirements Completed |
Evidence:
|