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Evidence Guide: BSBADM101A - Use business equipment and resources

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBADM101A - Use business equipment and resources

What evidence can you provide to prove your understanding of each of the following citeria?

Select equipment or resources

  1. Identify and access business equipment or resources required to complete task under direct instructions
  2. Estimate quantities and resources correctly to complete the task
  3. Check equipment for serviceability in accordance with equipment instructions
Identify and access business equipment or resources required to complete task under direct instructions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Estimate quantities and resources correctly to complete the task

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check equipment for serviceability in accordance with equipment instructions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Operate equipment

  1. Operate equipment in accordance with manufacturer's specifications and under direct instructions
  2. Identify equipment faults accurately and take action to ensure equipment is repaired in accordance with manufacturer's specifications
  3. Report repairs outside area of own responsibility to appropriate persons
Operate equipment in accordance with manufacturer's specifications and under direct instructions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify equipment faults accurately and take action to ensure equipment is repaired in accordance with manufacturer's specifications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report repairs outside area of own responsibility to appropriate persons

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain equipment or resources

  1. Maintain equipment or resources to support completion of tasks under direct instructions
  2. Undertake maintenance to ensure equipment meets manufacturer's specifications
  3. Maintain records concerning equipment or resources under direct instructions
  4. Store equipment and resources under direct instructions
Maintain equipment or resources to support completion of tasks under direct instructions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake maintenance to ensure equipment meets manufacturer's specifications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain records concerning equipment or resources under direct instructions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Store equipment and resources under direct instructions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

demonstrated application of appropriate maintenance procedures.

knowledge of the functions of a range of business equipment

operation of a range of business equipment.

Context of and specific resources for assessment

Assessment must ensure:

access to an actual workplace or simulated environment

access to office equipment and resources

examples of operational and maintenance manual and records.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate

analysis of responses to case studies and scenarios

observation of demonstrated techniques in operating and maintaining business equipment

oral or written questioning to asses knowledge of the operation and maintenance of business equipment

review of records concerning equipment or resources.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

other general administration units.

Required Skills and Knowledge

Required skills

literacy skills to identify work requirements and to process basic, relevant workplace documentation

communication skills to identify lines of communication, to request advice, to effectively question, to follow instructions, to receive feedback and to report equipment faults

problem-solving skills to solve routine problems related to business equipment and to determine appropriate fault repair actions while under direct supervision

technology skills to use business equipment under direct supervision.

Required knowledge

key provisions of relevant legislation from all levels of government that may affect aspects of business operations, such as:

occupational health and safety (OHS)

functions of a range of business equipment

correct shut-down procedures for a range of business equipment

common equipment faults

routine maintenance procedures.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Business equipment may include:

answering machine

binder

fax machine

photocopier

printer

telephone

Resources may include:

equipment

facilities

human resources

OHS resources

stock and supplies

Equipment instructions may include:

manufacturers guidelines

OHS guidelines and procedures

procedures manual

training notes

Appropriate persons may include:

colleagues

external organisations

line management

supervisor

Maintenance may include:

adding toner

cleaning equipment regularly

clearing paper jams

organising service calls

replacing paper

Records may include:

equipment service call forms

purchase orders

service repair forms

warranties