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Evidence Guide: BSBCUE405 - Survey stakeholders to gather and record information

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBCUE405 - Survey stakeholders to gather and record information

What evidence can you provide to prove your understanding of each of the following citeria?

Obtain, record and analyse information

  1. Identify information sources
  2. Collect and document information according to organisational procedures and legislative and policy requirements
  3. Collate, sort and analyse information collected in relation to purpose for which it is being obtained
  4. Ensure contents of recording forms and reports are in line with organisational requirements
Identify information sources

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Collect and document information according to organisational procedures and legislative and policy requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Collate, sort and analyse information collected in relation to purpose for which it is being obtained

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure contents of recording forms and reports are in line with organisational requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take and compile statements

  1. Take comprehensive statements from sources appropriate to matter being investigated, according to organisational procedures and legislative and policy requirements
  2. Use active listening when taking accurate statements from people
Take comprehensive statements from sources appropriate to matter being investigated, according to organisational procedures and legislative and policy requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use active listening when taking accurate statements from people

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct interviews

  1. Plan, manage and conduct interviews to gather maximum information relevant to matter being examined
  2. Treat all interviewees fairly and equitably
  3. Conduct and record interviews according to legislation, policy and procedures
Plan, manage and conduct interviews to gather maximum information relevant to matter being examined

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Treat all interviewees fairly and equitably

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct and record interviews according to legislation, policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use information and database systems

  1. Enter information into database, adhering to data entry security procedures
  2. Identify and use appropriate sources of information when recording data
  3. Access and store information according to legislation, policy and procedures
Enter information into database, adhering to data entry security procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and use appropriate sources of information when recording data

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Access and store information according to legislation, policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use interview and evidence recording equipment

  1. Operate recording equipment according to legislation, policy and procedures
  2. Produce records according to organisational requirements and procedures
  3. Maintain equipment and usage logs in good order
Operate recording equipment according to legislation, policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Produce records according to organisational requirements and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain equipment and usage logs in good order

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct follow-up activities

  1. Identify and use communication links within organisation to exchange information
  2. Assess relevance of information received in terms of its intended purpose
  3. Dispose of irrelevant information according to legislation, policy and procedures
Identify and use communication links within organisation to exchange information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess relevance of information received in terms of its intended purpose

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Dispose of irrelevant information according to legislation, policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Obtain, record and analyse information

1.1 Identify information sources

1.2 Collect and document information according to organisational procedures and legislative and policy requirements

1.3 Collate, sort and analyse information collected in relation to purpose for which it is being obtained

1.4 Ensure contents of recording forms and reports are in line with organisational requirements

2 Take and compile statements

2.1 Take comprehensive statements from sources appropriate to matter being investigated, according to organisational procedures and legislative and policy requirements

2.2 Use active listening when taking accurate statements from people

3 Conduct interviews

3.1 Plan, manage and conduct interviews to gather maximum information relevant to matter being examined

3.2 Treat all interviewees fairly and equitably

3.3 Conduct and record interviews according to legislation, policy and procedures

4 Use information and database systems

4.1 Enter information into database, adhering to data entry security procedures

4.2 Identify and use appropriate sources of information when recording data

4.3 Access and store information according to legislation, policy and procedures

5 Use interview and evidence recording equipment

5.1 Operate recording equipment according to legislation, policy and procedures

5.2 Produce records according to organisational requirements and procedures

5.3 Maintain equipment and usage logs in good order

6 Conduct follow-up activities

6.1 Identify and use communication links within organisation to exchange information

6.2 Assess relevance of information received in terms of its intended purpose

6.3 Dispose of irrelevant information according to legislation, policy and procedures

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Obtain, record and analyse information

1.1 Identify information sources

1.2 Collect and document information according to organisational procedures and legislative and policy requirements

1.3 Collate, sort and analyse information collected in relation to purpose for which it is being obtained

1.4 Ensure contents of recording forms and reports are in line with organisational requirements

2 Take and compile statements

2.1 Take comprehensive statements from sources appropriate to matter being investigated, according to organisational procedures and legislative and policy requirements

2.2 Use active listening when taking accurate statements from people

3 Conduct interviews

3.1 Plan, manage and conduct interviews to gather maximum information relevant to matter being examined

3.2 Treat all interviewees fairly and equitably

3.3 Conduct and record interviews according to legislation, policy and procedures

4 Use information and database systems

4.1 Enter information into database, adhering to data entry security procedures

4.2 Identify and use appropriate sources of information when recording data

4.3 Access and store information according to legislation, policy and procedures

5 Use interview and evidence recording equipment

5.1 Operate recording equipment according to legislation, policy and procedures

5.2 Produce records according to organisational requirements and procedures

5.3 Maintain equipment and usage logs in good order

6 Conduct follow-up activities

6.1 Identify and use communication links within organisation to exchange information

6.2 Assess relevance of information received in terms of its intended purpose

6.3 Dispose of irrelevant information according to legislation, policy and procedures

Range Statement

This section specifies different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Records must be:

authorised, stored and assessed in line with organisational procedures

clear, audible and presentable.