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Evidence Guide: BSBDIV803 - Develop cross cultural communication and negotiation strategies

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBDIV803 - Develop cross cultural communication and negotiation strategies

What evidence can you provide to prove your understanding of each of the following citeria?

Analyse own organisation’s international education practices using theoretical models of culture

  1. Define the key elements of culture and cultural diversity from a range of perspectives
  2. Investigate and analyse interaction between the key elements of culture and cultural diversity
  3. Apply theoretical models of culture and cultural diversity to an international education provider context and own organisational practices
Define the key elements of culture and cultural diversity from a range of perspectives

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Investigate and analyse interaction between the key elements of culture and cultural diversity

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply theoretical models of culture and cultural diversity to an international education provider context and own organisational practices

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate cultural features of selected countries relevant to the business of education

  1. Describe significant events that have shaped the identity of selected countries
  2. Research and profile key characteristics of education and training systems in selected countries
  3. Analyse and describe broad cultural differences in learning behaviour in selected countries
  4. Research and evaluate teaching styles, educational practices, and delivery and assessment methods, in selected countries
  5. Compare and contrast distinguishing features of business practices in selected countries
Describe significant events that have shaped the identity of selected countries

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Research and profile key characteristics of education and training systems in selected countries

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse and describe broad cultural differences in learning behaviour in selected countries

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Research and evaluate teaching styles, educational practices, and delivery and assessment methods, in selected countries

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Compare and contrast distinguishing features of business practices in selected countries

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop cross cultural awareness strategies, and communication and negotiation skills in an international education setting

  1. Identify and communicate ways in which cultural norms in the workplace operate to regulate, repress, tolerate and celebrate diversity
  2. Evaluate potential impact of improved crosscultural awareness on personal, educational and commercial interactions
  3. Apply formal and informal coaching and training strategies to improve organisational crosscultural communication practices and strategies
  4. Determine appropriate criteria and strategies to evaluate effectiveness of communication and negotiation in an international education setting
Identify and communicate ways in which cultural norms in the workplace operate to regulate, repress, tolerate and celebrate diversity

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate potential impact of improved crosscultural awareness on personal, educational and commercial interactions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply formal and informal coaching and training strategies to improve organisational crosscultural communication practices and strategies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine appropriate criteria and strategies to evaluate effectiveness of communication and negotiation in an international education setting

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse own organisation’s international education practices using theoretical models of culture

  1. Define the key elements of culture and cultural diversity from a range of perspectives
  2. Investigate and analyse interaction between the key elements of culture and cultural diversity
  3. Apply theoretical models of culture and cultural diversity to an international education provider context and own organisational practices
Define the key elements of culture and cultural diversity from a range of perspectives

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Investigate and analyse interaction between the key elements of culture and cultural diversity

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply theoretical models of culture and cultural diversity to an international education provider context and own organisational practices

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Analyse own organisation’s international education practices using theoretical models of culture

1.1 Define the key elements of culture and cultural diversity from a range of perspectives

1.2 Investigate and analyse interaction between the key elements of culture and cultural diversity

1.3 Apply theoretical models of culture and cultural diversity to an international education provider context and own organisational practices

2 Evaluate cultural features of selected countries relevant to the business of education

2.1 Describe significant events that have shaped the identity of selected countries

2.2 Research and profile key characteristics of education and training systems in selected countries

2.3 Analyse and describe broad cultural differences in learning behaviour in selected countries

2.4 Research and evaluate teaching styles, educational practices, and delivery and assessment methods, in selected countries

2.5 Compare and contrast distinguishing features of business practices in selected countries

3 Develop cross cultural awareness strategies, and communication and negotiation skills in an international education setting

3.1 Identify and communicate ways in which cultural norms in the workplace operate to regulate, repress, tolerate and celebrate diversity

3.2 Evaluate potential impact of improved crosscultural awareness on personal, educational and commercial interactions

3.3 Apply formal and informal coaching and training strategies to improve organisational crosscultural communication practices and strategies

3.4 Determine appropriate criteria and strategies to evaluate effectiveness of communication and negotiation in an international education setting

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Analyse own organisation’s international education practices using theoretical models of culture

1.1 Define the key elements of culture and cultural diversity from a range of perspectives

1.2 Investigate and analyse interaction between the key elements of culture and cultural diversity

1.3 Apply theoretical models of culture and cultural diversity to an international education provider context and own organisational practices

2 Evaluate cultural features of selected countries relevant to the business of education

2.1 Describe significant events that have shaped the identity of selected countries

2.2 Research and profile key characteristics of education and training systems in selected countries

2.3 Analyse and describe broad cultural differences in learning behaviour in selected countries

2.4 Research and evaluate teaching styles, educational practices, and delivery and assessment methods, in selected countries

2.5 Compare and contrast distinguishing features of business practices in selected countries

3 Develop cross cultural awareness strategies, and communication and negotiation skills in an international education setting

3.1 Identify and communicate ways in which cultural norms in the workplace operate to regulate, repress, tolerate and celebrate diversity

3.2 Evaluate potential impact of improved crosscultural awareness on personal, educational and commercial interactions

3.3 Apply formal and informal coaching and training strategies to improve organisational crosscultural communication practices and strategies

3.4 Determine appropriate criteria and strategies to evaluate effectiveness of communication and negotiation in an international education setting