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Evidence Guide: BSBEMS403 - Develop and provide employment management services to candidates

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBEMS403 - Develop and provide employment management services to candidates

What evidence can you provide to prove your understanding of each of the following citeria?

Develop strategies for retention of candidates

  1. Analyse current candidate information
  2. Identify candidate and legislative requirements
  3. Identify a range of strategies to meet candidate and legislative requirements
  4. Evaluate and assess products and services for candidates
  5. Establish and implement methods of monitoring candidate retention
Analyse current candidate information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify candidate and legislative requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify a range of strategies to meet candidate and legislative requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate and assess products and services for candidates

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish and implement methods of monitoring candidate retention

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide advice and support to candidates

  1. Provide services including résumé counselling and preparation
  2. Provide career advice and counselling to candidates
  3. Undertake candidate induction in accordance with client requirements, organisational policy and Work Health and Safety (WHS) compliance requirements
  4. Provide advice and information on legislative industrial relations matters, WHS and employment issues to candidates
Provide services including résumé counselling and preparation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide career advice and counselling to candidates

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake candidate induction in accordance with client requirements, organisational policy and Work Health and Safety (WHS) compliance requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide advice and information on legislative industrial relations matters, WHS and employment issues to candidates

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide training solutions to candidates

  1. Identify and document candidates’ training needs, including WHS
  2. Undertake research to identify suitable training programs available to address candidates’ identified training need
  3. Provide advice to candidates on training options available
  4. Provide relevant internal training to meet candidate requirements if required, in accordance with organisational policies and legislative requirements
  5. Access relevant external training to meet candidates’ requirements if required, in accordance with organisational policies and legislative requirements
  6. Review implementation of client training plan with client to ensure needs are met
Identify and document candidates’ training needs, including WHS

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake research to identify suitable training programs available to address candidates’ identified training need

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide advice to candidates on training options available

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide relevant internal training to meet candidate requirements if required, in accordance with organisational policies and legislative requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Access relevant external training to meet candidates’ requirements if required, in accordance with organisational policies and legislative requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review implementation of client training plan with client to ensure needs are met

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop strategies for ongoing management of candidates

  1. Establish monitoring strategies to determine issues in service delivery to candidates
  2. Provide post placement support to candidates
  3. Develop strategies to evaluate the effectiveness of the employment management services
  4. Develop and document recommendations to improve management services
  5. Modify and/or expand management services as appropriate to incorporate recommendations
Establish monitoring strategies to determine issues in service delivery to candidates

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide post placement support to candidates

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop strategies to evaluate the effectiveness of the employment management services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and document recommendations to improve management services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Modify and/or expand management services as appropriate to incorporate recommendations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Develop strategies for retention of candidates

1.1 Analyse current candidate information

1.2 Identify candidate and legislative requirements

1.3 Identify a range of strategies to meet candidate and legislative requirements

1.4 Evaluate and assess products and services for candidates

1.5 Establish and implement methods of monitoring candidate retention

2 Provide advice and support to candidates

2.1 Provide services including résumé counselling and preparation

2.2 Provide career advice and counselling to candidates

2.3 Undertake candidate induction in accordance with client requirements, organisational policy and Work Health and Safety (WHS) compliance requirements

2.4 Provide advice and information on legislative industrial relations matters, WHS and employment issues to candidates

3 Provide training solutions to candidates

3.1 Identify and document candidates’ training needs, including WHS

3.2 Undertake research to identify suitable training programs available to address candidates’ identified training need

3.3 Provide advice to candidates on training options available

3.4 Provide relevant internal training to meet candidate requirements if required, in accordance with organisational policies and legislative requirements

3.5 Access relevant external training to meet candidates’ requirements if required, in accordance with organisational policies and legislative requirements

3.6 Review implementation of client training plan with client to ensure needs are met

4 Develop strategies for ongoing management of candidates

4.1 Establish monitoring strategies to determine issues in service delivery to candidates

4.2 Provide post placement support to candidates

4.3 Develop strategies to evaluate the effectiveness of the employment management services

4.4 Develop and document recommendations to improve management services

4.5 Modify and/or expand management services as appropriate to incorporate recommendations

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Develop strategies for retention of candidates

1.1 Analyse current candidate information

1.2 Identify candidate and legislative requirements

1.3 Identify a range of strategies to meet candidate and legislative requirements

1.4 Evaluate and assess products and services for candidates

1.5 Establish and implement methods of monitoring candidate retention

2 Provide advice and support to candidates

2.1 Provide services including résumé counselling and preparation

2.2 Provide career advice and counselling to candidates

2.3 Undertake candidate induction in accordance with client requirements, organisational policy and Work Health and Safety (WHS) compliance requirements

2.4 Provide advice and information on legislative industrial relations matters, WHS and employment issues to candidates

3 Provide training solutions to candidates

3.1 Identify and document candidates’ training needs, including WHS

3.2 Undertake research to identify suitable training programs available to address candidates’ identified training need

3.3 Provide advice to candidates on training options available

3.4 Provide relevant internal training to meet candidate requirements if required, in accordance with organisational policies and legislative requirements

3.5 Access relevant external training to meet candidates’ requirements if required, in accordance with organisational policies and legislative requirements

3.6 Review implementation of client training plan with client to ensure needs are met

4 Develop strategies for ongoing management of candidates

4.1 Establish monitoring strategies to determine issues in service delivery to candidates

4.2 Provide post placement support to candidates

4.3 Develop strategies to evaluate the effectiveness of the employment management services

4.4 Develop and document recommendations to improve management services

4.5 Modify and/or expand management services as appropriate to incorporate recommendations

Evidence of the ability to:

produce a written report about:

retention development strategies

training and support options for candidates in accordance with legislative and organisational requirements

communicate effectively with candidates for training, induction and professional development purposes

identify improvements for future management services.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

describe the key provisions of relevant legislation, regulations, standards and codes of practice that affect employment agencies

summarise important policies and procedures relevant to retaining and managing an organisation’s candidate base

describe the range of organisational products and services supplied to clients by employment agencies

identify and describe a range of training options and solutions for candidates

identify and describe a range of techniques used in training, coaching and mentoring candidates.