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Evidence Guide: BSBFRA401 - Manage compliance with franchisee obligations and legislative requirements

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBFRA401 - Manage compliance with franchisee obligations and legislative requirements

What evidence can you provide to prove your understanding of each of the following citeria?

Determine franchisee obligations and legislative requirements

  1. Identify obligations under franchising agreement
  2. Identify relevant legislative requirements
  3. Access codes of practice and material that interprets and explains obligations and legislative requirements
  4. Clarify obligations and legislative requirements with franchisor and relevant government and licensing agencies
Identify obligations under franchising agreement

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify relevant legislative requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Access codes of practice and material that interprets and explains obligations and legislative requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Clarify obligations and legislative requirements with franchisor and relevant government and licensing agencies

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop strategies for compliance with franchisee obligations and legislative requirements

  1. Analyse available information on obligations and legislative requirements to develop strategies for compliance
  2. Check strategies with franchisor to determine suitability to operate franchise within obligations and legislative requirements
  3. Use strategies to develop regular, cyclical compliance checks
  4. Complete training to facilitate compliance requirements
Analyse available information on obligations and legislative requirements to develop strategies for compliance

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Check strategies with franchisor to determine suitability to operate franchise within obligations and legislative requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Use strategies to develop regular, cyclical compliance checks

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Complete training to facilitate compliance requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Undertake scheduled compliance checks

  1. Communicate compliance requirements to staff
  2. Delegate compliance checks to relevant staff and provide training and support for staff to carry out these checks
  3. Record timing and outcomes of compliance checks according to organisational requirements
  4. Identify instances of noncompliance from compliance checks
Communicate compliance requirements to staff

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Delegate compliance checks to relevant staff and provide training and support for staff to carry out these checks

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Record timing and outcomes of compliance checks according to organisational requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify instances of noncompliance from compliance checks

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Act on identified instances of non-compliance with franchisee obligations and legislative requirements

  1. Determine courses of action to address instances of noncompliance
  2. Seek assistance of franchisor or other relevant parties to address noncompliance
  3. Take action to address noncompliance
  4. Make checks to ensure noncompliance has been addressed
  5. Monitor compliance in a specific area to ensure continuing compliance
  6. Analyse reasons for noncompliance to guide future compliance
Determine courses of action to address instances of noncompliance

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Seek assistance of franchisor or other relevant parties to address noncompliance

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Take action to address noncompliance

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Make checks to ensure noncompliance has been addressed

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Monitor compliance in a specific area to ensure continuing compliance

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Analyse reasons for noncompliance to guide future compliance

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Determine franchisee obligations and legislative requirements

1.1 Identify obligations under franchising agreement

1.2 Identify relevant legislative requirements

1.3 Access codes of practice and material that interprets and explains obligations and legislative requirements

1.4 Clarify obligations and legislative requirements with franchisor and relevant government and licensing agencies

2 Develop strategies for compliance with franchisee obligations and legislative requirements

2.1 Analyse available information on obligations and legislative requirements to develop strategies for compliance

2.2 Check strategies with franchisor to determine suitability to operate franchise within obligations and legislative requirements

2.3 Use strategies to develop regular, cyclical compliance checks

2.4 Complete training to facilitate compliance requirements

3 Undertake scheduled compliance checks

3.1 Communicate compliance requirements to staff

3.2 Delegate compliance checks to relevant staff and provide training and support for staff to carry out these checks

3.3 Record timing and outcomes of compliance checks according to organisational requirements

3.4 Identify instances of noncompliance from compliance checks

4 Act on identified instances of non-compliance with franchisee obligations and legislative requirements

4.1 Determine courses of action to address instances of noncompliance

4.2 Seek assistance of franchisor or other relevant parties to address noncompliance

4.3 Take action to address noncompliance

4.4 Make checks to ensure noncompliance has been addressed

4.5 Monitor compliance in a specific area to ensure continuing compliance

4.6 Analyse reasons for noncompliance to guide future compliance

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Determine franchisee obligations and legislative requirements

1.1 Identify obligations under franchising agreement

1.2 Identify relevant legislative requirements

1.3 Access codes of practice and material that interprets and explains obligations and legislative requirements

1.4 Clarify obligations and legislative requirements with franchisor and relevant government and licensing agencies

2 Develop strategies for compliance with franchisee obligations and legislative requirements

2.1 Analyse available information on obligations and legislative requirements to develop strategies for compliance

2.2 Check strategies with franchisor to determine suitability to operate franchise within obligations and legislative requirements

2.3 Use strategies to develop regular, cyclical compliance checks

2.4 Complete training to facilitate compliance requirements

3 Undertake scheduled compliance checks

3.1 Communicate compliance requirements to staff

3.2 Delegate compliance checks to relevant staff and provide training and support for staff to carry out these checks

3.3 Record timing and outcomes of compliance checks according to organisational requirements

3.4 Identify instances of noncompliance from compliance checks

4 Act on identified instances of non-compliance with franchisee obligations and legislative requirements

4.1 Determine courses of action to address instances of noncompliance

4.2 Seek assistance of franchisor or other relevant parties to address noncompliance

4.3 Take action to address noncompliance

4.4 Make checks to ensure noncompliance has been addressed

4.5 Monitor compliance in a specific area to ensure continuing compliance

4.6 Analyse reasons for noncompliance to guide future compliance