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Evidence Guide: BSBFRA505 - Manage closure of a franchise

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBFRA505 - Manage closure of a franchise

What evidence can you provide to prove your understanding of each of the following citeria?

Investigate and implement alternatives to closure

  1. Discuss, document and analyse reasons for closure with relevant stakeholders
  2. Use lessons learned from previous franchise closures and potential franchise closures to arrive at alternative strategies
  3. Research and negotiate alternative strategies to closure with franchisee and relevant third parties
  4. Assess feasibility of transferring franchise to new franchisee
  5. Implement, where feasible, alternative arrangements to closure including transfer
Discuss, document and analyse reasons for closure with relevant stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use lessons learned from previous franchise closures and potential franchise closures to arrive at alternative strategies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Research and negotiate alternative strategies to closure with franchisee and relevant third parties

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess feasibility of transferring franchise to new franchisee

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement, where feasible, alternative arrangements to closure including transfer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine roles and responsibilities in closure or transfer of franchisee

  1. Determine roles and responsibilities of all parties in closure or transfer in line with the Franchising Code of Conduct
  2. Negotiate process for effecting closure or transfer with relevant stakeholders and document in the form of a plan
  3. Allocate responsibilities for effecting closure or transfer
  4. Negotiate closing date or transfer date for franchise with relevant stakeholders
Determine roles and responsibilities of all parties in closure or transfer in line with the Franchising Code of Conduct

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate process for effecting closure or transfer with relevant stakeholders and document in the form of a plan

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Allocate responsibilities for effecting closure or transfer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate closing date or transfer date for franchise with relevant stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement plan for closure or transfer

  1. Communicate closing date or transfer date for franchise to relevant stakeholders
  2. Carry out disposal of assets according to plan or transfer them to new franchisee
  3. Facilitate financial settlements with financial institutions or franchisor’s financial officers or debt collectors
  4. Implement arrangements for closure or transfer in consultation with customers
  5. Dispose of intellectual property including client database according to agreement between franchisor and franchisee
  6. Undertake checks to ensure the process for closure or transfer has been completed according to plan
Communicate closing date or transfer date for franchise to relevant stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Carry out disposal of assets according to plan or transfer them to new franchisee

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate financial settlements with financial institutions or franchisor’s financial officers or debt collectors

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement arrangements for closure or transfer in consultation with customers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Dispose of intellectual property including client database according to agreement between franchisor and franchisee

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake checks to ensure the process for closure or transfer has been completed according to plan

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review implications for franchise operations

  1. Analyse implications for franchise operations from review of closure or transfer
  2. Identify and recommend improvements to franchise operations and management of franchises
Analyse implications for franchise operations from review of closure or transfer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and recommend improvements to franchise operations and management of franchises

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Investigate and implement alternatives to closure

1.1 Discuss, document and analyse reasons for closure with relevant stakeholders

1.2 Use lessons learned from previous franchise closures and potential franchise closures to arrive at alternative strategies

1.3 Research and negotiate alternative strategies to closure with franchisee and relevant third parties

1.4 Assess feasibility of transferring franchise to new franchisee

1.5 Implement, where feasible, alternative arrangements to closure including transfer

2 Determine roles and responsibilities in closure or transfer of franchisee

2.1 Determine roles and responsibilities of all parties in closure or transfer in line with the Franchising Code of Conduct

2.2 Negotiate process for effecting closure or transfer with relevant stakeholders and document in the form of a plan

2.3 Allocate responsibilities for effecting closure or transfer

2.4 Negotiate closing date or transfer date for franchise with relevant stakeholders

3 Implement plan for closure or transfer

3.1 Communicate closing date or transfer date for franchise to relevant stakeholders

3.2 Carry out disposal of assets according to plan or transfer them to new franchisee

3.3 Facilitate financial settlements with financial institutions or franchisor’s financial officers or debt collectors

3.4 Implement arrangements for closure or transfer in consultation with customers

3.5 Dispose of intellectual property including client database according to agreement between franchisor and franchisee

3.6 Undertake checks to ensure the process for closure or transfer has been completed according to plan

4 Review implications for franchise operations

4.1 Analyse implications for franchise operations from review of closure or transfer

4.2 Identify and recommend improvements to franchise operations and management of franchises

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Investigate and implement alternatives to closure

1.1 Discuss, document and analyse reasons for closure with relevant stakeholders

1.2 Use lessons learned from previous franchise closures and potential franchise closures to arrive at alternative strategies

1.3 Research and negotiate alternative strategies to closure with franchisee and relevant third parties

1.4 Assess feasibility of transferring franchise to new franchisee

1.5 Implement, where feasible, alternative arrangements to closure including transfer

2 Determine roles and responsibilities in closure or transfer of franchisee

2.1 Determine roles and responsibilities of all parties in closure or transfer in line with the Franchising Code of Conduct

2.2 Negotiate process for effecting closure or transfer with relevant stakeholders and document in the form of a plan

2.3 Allocate responsibilities for effecting closure or transfer

2.4 Negotiate closing date or transfer date for franchise with relevant stakeholders

3 Implement plan for closure or transfer

3.1 Communicate closing date or transfer date for franchise to relevant stakeholders

3.2 Carry out disposal of assets according to plan or transfer them to new franchisee

3.3 Facilitate financial settlements with financial institutions or franchisor’s financial officers or debt collectors

3.4 Implement arrangements for closure or transfer in consultation with customers

3.5 Dispose of intellectual property including client database according to agreement between franchisor and franchisee

3.6 Undertake checks to ensure the process for closure or transfer has been completed according to plan

4 Review implications for franchise operations

4.1 Analyse implications for franchise operations from review of closure or transfer

4.2 Identify and recommend improvements to franchise operations and management of franchises