NTISthis.com

Evidence Guide: BSBHRM404A - Review human resources functions

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBHRM404A - Review human resources functions

What evidence can you provide to prove your understanding of each of the following citeria?

Research human resources functions

  1. Review business strategy and human resources strategy, clarify human resources issues for review, and document scope of review
  2. Identify local, state or territory, national and international human resources networks for human resources professionals
  3. Identify information sources for human resources data and information
  4. Select a research strategy suitable to the topic and consult with relevant personnel
  5. Undertake research and review research findings
Review business strategy and human resources strategy, clarify human resources issues for review, and document scope of review

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify local, state or territory, national and international human resources networks for human resources professionals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify information sources for human resources data and information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select a research strategy suitable to the topic and consult with relevant personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake research and review research findings

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review policy and procedures frameworks

  1. Locate policies and procedures relevant to the organisation
  2. Analyse strengths and weaknesses of policies and procedures
  3. Consider legislation, regulations and standards that apply to the policies and procedures and the organisation
  4. Identify sustainability issues that relate to human resources functions
Locate policies and procedures relevant to the organisation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse strengths and weaknesses of policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consider legislation, regulations and standards that apply to the policies and procedures and the organisation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify sustainability issues that relate to human resources functions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply ethical framework

  1. Review ethical requirements associated with the human resources function under review
  2. Consider ethical obligations and confidentiality requirements of human resources personnel working in the area under review
  3. Document behaviours associated with working ethically in the area under review
Review ethical requirements associated with the human resources function under review

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consider ethical obligations and confidentiality requirements of human resources personnel working in the area under review

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document behaviours associated with working ethically in the area under review

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse HR metrics

  1. Select appropriate technology to gather workforce data and information to review human resources functions
  2. Identify sources of workforce data
  3. Collate and analyse data and establish key trends and critical information
Select appropriate technology to gather workforce data and information to review human resources functions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify sources of workforce data

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Collate and analyse data and establish key trends and critical information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report on research outcomes

  1. Identify options for change suited to organisational culture, and any possible change barriers
  2. Collate, analyse and document key findings of the review
  3. Write report on outcomes of research
  4. Develop recommendations for change
Identify options for change suited to organisational culture, and any possible change barriers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Collate, analyse and document key findings of the review

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Write report on outcomes of research

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop recommendations for change

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

prepare a research report that reviews a key human resources function in an organisational context and demonstrates understanding of the requirement for sound policy, ethical approaches, and appropriate organisational change processes

analyse workforce data

apply knowledge of legal and compliance requirements for working in human resources.

Context of and specific resources for assessment

Assessment must ensure:

examples of human resources policies and files on performance feedback, disputes and grievances, workers' compensation and leave applications.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

assessment of reports on outcomes of research

direct questioning combined with review of portfolios of evidence and third-party workplace reports of onthejob performance by the candidate

observation of presentations on human resources functions being reviewed

oral or written questioning to assess knowledge of human resources functions being reviewed and policy frameworks

evaluation of research undertaken

review of documentation analysing the strengths and weaknesses of policies and procedures

review of documentation of behaviours associated with working ethically in the area under review.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

other units from the Certificate IV in Human Resources.

Required Skills and Knowledge

Required skills

judgement and decision-making skills to review ethical and policy frameworks and recommend suggested improvements

literacy skills to:

research an issue

write a clear and legible report that documents key issues coherently

technology skills to:

gather and analyse workforce data

manage data in human resources information systems according to legislation and policies.

Required knowledge

human resources functions and policy frameworks

legal and compliance requirements for working in human resources

roles and responsibilities of human resources practitioners.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Human resources issues may include:

change management

employee assistance programs

grievances and disputes

human resources information systems (HRIS)

industrial relations

learning and development

payroll administration

performance management

rehabilitation and return-to-work schemes

remuneration

selection and recruitment

succession planning

workplace health and safety (WHS).

Research strategies may involve:

interviews

literature searches of print and online resources

statistical analysis

surveys.

Relevant personnel may include:

experienced human resources practitioners

managers and team leaders

industry experts and spokespersons

training and development staff.

Ethical requirements may include:

addressing improper behaviour

applying company values

codes of conduct

principles, such as confidentiality, fairness, respect, impartiality and integrity

managing information according to legislation and organisational policies, including privacy requirements

reporting processes.

Workforce data may include:

absenteeism rates

climate and opinion surveys

days of work lost through accident or injury

demographic data on the workforce, such as age and gender

learning and development data, such as training records

leave entitlements

number of workers in different roles or occupations

payroll and remuneration data

records of grievances, bullying and complaints

retention and attrition rates.

Sources of workforce data may include:

Australian Bureau of Statistics (ABS)

databases

electronic or paper forms

employee records

HRIS

interviews

surveys.