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Evidence Guide: BSBHRM509 - Manage rehabilitation or return to work programs

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBHRM509 - Manage rehabilitation or return to work programs

What evidence can you provide to prove your understanding of each of the following citeria?

Analyse claims

  1. 1.1 Ensure that the organisation has and maintains a current Workers' Compensation insurance policy (or equivalent) as required by the applicable legislation
  2. Process claims in accordance with organisational policies and legal and insurance requirements
  3. Dispute claims where insurer or organisational requirements are not met
  4. Notify rehabilitation provider in accordance with organisational procedures
  5. Advise claimants as to whether their claim has been accepted
  6. Analyse claims to identify the nature of the illness/injury and prepare report/s
  7. Identify projected period of absence and where rehabilitation assistance is required and ensure arrangements are made in the work team to deal with absence
1.1 Ensure that the organisation has and maintains a current Workers' Compensation insurance policy (or equivalent) as required by the applicable legislation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Process claims in accordance with organisational policies and legal and insurance requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Dispute claims where insurer or organisational requirements are not met

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Notify rehabilitation provider in accordance with organisational procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Advise claimants as to whether their claim has been accepted

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse claims to identify the nature of the illness/injury and prepare report/s

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify projected period of absence and where rehabilitation assistance is required and ensure arrangements are made in the work team to deal with absence

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish rehabilitation/return to work program

  1. Ensure consultation occurs between rehabilitation provider and treating doctor
  2. Ensure consultation occurs between rehabilitation provider, relevant managers and employee
  3. Consider job redesign, reduced hours and alternative duties in the light of medical advice
  4. Design a rehabilitation/return to work program to achieve a successful return to work
  5. Obtain approval for return to work program by relevant managers
  6. Establish rehabilitation program with employee
  7. Undertake risk analysis in relation to proposed program and mitigate risk where appropriate
  8. Commence program as close to the time of the accident/illness as possible
Ensure consultation occurs between rehabilitation provider and treating doctor

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure consultation occurs between rehabilitation provider, relevant managers and employee

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consider job redesign, reduced hours and alternative duties in the light of medical advice

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Design a rehabilitation/return to work program to achieve a successful return to work

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain approval for return to work program by relevant managers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish rehabilitation program with employee

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake risk analysis in relation to proposed program and mitigate risk where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Commence program as close to the time of the accident/illness as possible

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor/evaluate rehabilitation/ return to work program

  1. Encourage regular feedback/communication between provider, supervising manager and employee
  2. Organise regular contact and support between provider and employee
  3. Identify breaches of the return to work program and take remedial action promptly
  4. Refer return to work program to workers compensation authorities where breaches occur
  5. Modify return to work program where appropriate if it is not delivering the required outcomes
  6. Evaluate each rehabilitation/return to work program at its conclusion and implement recommendations for system improvement where appropriate
Encourage regular feedback/communication between provider, supervising manager and employee

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Organise regular contact and support between provider and employee

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify breaches of the return to work program and take remedial action promptly

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Refer return to work program to workers compensation authorities where breaches occur

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Modify return to work program where appropriate if it is not delivering the required outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate each rehabilitation/return to work program at its conclusion and implement recommendations for system improvement where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Analyse claims

1.1 Ensure that the organisation has and maintains a current Workers' Compensation insurance policy (or equivalent) as required by the applicable legislation

1.2 Process claims in accordance with organisational policies and legal and insurance requirements

1.3 Dispute claims where insurer or organisational requirements are not met

1.4 Notify rehabilitation provider in accordance with organisational procedures

1.5 Advise claimants as to whether their claim has been accepted

1.6 Analyse claims to identify the nature of the illness/injury and prepare report/s

1.7 Identify projected period of absence and where rehabilitation assistance is required and ensure arrangements are made in the work team to deal with absence

2 Establish rehabilitation/return to work program

2.1 Ensure consultation occurs between rehabilitation provider and treating doctor

2.2 Ensure consultation occurs between rehabilitation provider, relevant managers and employee

2.3 Consider job redesign, reduced hours and alternative duties in the light of medical advice

2.4 Design a rehabilitation/return to work program to achieve a successful return to work

2.5 Obtain approval for return to work program by relevant managers

2.6 Establish rehabilitation program with employee

2.7 Undertake risk analysis in relation to proposed program and mitigate risk where appropriate

2.8 Commence program as close to the time of the accident/illness as possible

3 Monitor/evaluate rehabilitation/ return to work program

3.1 Encourage regular feedback/communication between provider, supervising manager and employee

3.2 Organise regular contact and support between provider and employee

3.3 Identify breaches of the return to work program and take remedial action promptly

3.4 Refer return to work program to workers compensation authorities where breaches occur

3.5 Modify return to work program where appropriate if it is not delivering the required outcomes

3.6 Evaluate each rehabilitation/return to work program at its conclusion and implement recommendations for system improvement where appropriate

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Analyse claims

1.1 Ensure that the organisation has and maintains a current Workers' Compensation insurance policy (or equivalent) as required by the applicable legislation

1.2 Process claims in accordance with organisational policies and legal and insurance requirements

1.3 Dispute claims where insurer or organisational requirements are not met

1.4 Notify rehabilitation provider in accordance with organisational procedures

1.5 Advise claimants as to whether their claim has been accepted

1.6 Analyse claims to identify the nature of the illness/injury and prepare report/s

1.7 Identify projected period of absence and where rehabilitation assistance is required and ensure arrangements are made in the work team to deal with absence

2 Establish rehabilitation/return to work program

2.1 Ensure consultation occurs between rehabilitation provider and treating doctor

2.2 Ensure consultation occurs between rehabilitation provider, relevant managers and employee

2.3 Consider job redesign, reduced hours and alternative duties in the light of medical advice

2.4 Design a rehabilitation/return to work program to achieve a successful return to work

2.5 Obtain approval for return to work program by relevant managers

2.6 Establish rehabilitation program with employee

2.7 Undertake risk analysis in relation to proposed program and mitigate risk where appropriate

2.8 Commence program as close to the time of the accident/illness as possible

3 Monitor/evaluate rehabilitation/ return to work program

3.1 Encourage regular feedback/communication between provider, supervising manager and employee

3.2 Organise regular contact and support between provider and employee

3.3 Identify breaches of the return to work program and take remedial action promptly

3.4 Refer return to work program to workers compensation authorities where breaches occur

3.5 Modify return to work program where appropriate if it is not delivering the required outcomes

3.6 Evaluate each rehabilitation/return to work program at its conclusion and implement recommendations for system improvement where appropriate