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Evidence Guide: BSBINM303 - Handle receipt and despatch of information

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBINM303 - Handle receipt and despatch of information

What evidence can you provide to prove your understanding of each of the following citeria?

Receive and distribute incoming mail

  1. Check and register incoming mail to ensure accuracy of records
  2. Process court documents according to firm’s policies and procedures
  3. Process original documents according to firm’s policies and procedures
  4. Process served documents according to firm’s policies and procedures
  5. Identify and ensure understanding of titles and locations of company personnel and departments
  6. Identify and promptly distribute urgent and confidential mail to addressee
  7. Sort mail and despatch to nominated person/location
  8. Record damaged, suspicious or missing items and report promptly where necessary
Check and register incoming mail to ensure accuracy of records

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Process court documents according to firm’s policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Process original documents according to firm’s policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Process served documents according to firm’s policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and ensure understanding of titles and locations of company personnel and departments

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and promptly distribute urgent and confidential mail to addressee

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Sort mail and despatch to nominated person/location

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record damaged, suspicious or missing items and report promptly where necessary

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Receive and despatch outgoing mail

  1. Collect outgoing mail from each section of the firm, check and sort all items to ensure they are correctly prepared for despatch
  2. Determine most appropriate delivery method and select appropriate envelopes and address correctly
  3. Process outgoing mail correctly
  4. Record mail in register
  5. Sort mail according to carrier
  6. Despatch mail using most appropriate delivery method
  7. Despatch mail to meet designated timelines
Collect outgoing mail from each section of the firm, check and sort all items to ensure they are correctly prepared for despatch

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine most appropriate delivery method and select appropriate envelopes and address correctly

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Process outgoing mail correctly

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Record mail in register

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Sort mail according to carrier

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Despatch mail using most appropriate delivery method

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Despatch mail to meet designated timelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Collate and despatch documents for bulk mailing

  1. Estimate quantities/resources/time to complete bulk mailing of documents correctly
  2. Collate documents as required
  3. Sort envelopes and batch in accordance with specifications
  4. Employ bulk mail interstate satchels where appropriate
  5. Selfcheck numerical information
  6. Lodge batched items in time for delivery by relevant carrier
Estimate quantities/resources/time to complete bulk mailing of documents correctly

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Collate documents as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Sort envelopes and batch in accordance with specifications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Employ bulk mail interstate satchels where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Selfcheck numerical information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Lodge batched items in time for delivery by relevant carrier

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Organise urgent and same day deliveries

  1. Weigh, package and address items for urgent delivery
  2. Determine and select cheapest and best option for urgent delivery
  3. Conduct a followup if necessary
Weigh, package and address items for urgent delivery

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine and select cheapest and best option for urgent delivery

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct a followup if necessary

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Receive and distribute incoming mail

1.1 Check and register incoming mail to ensure accuracy of records

1.2 Process court documents according to firm’s policies and procedures

1.3 Process original documents according to firm’s policies and procedures

1.4 Process served documents according to firm’s policies and procedures

1.5 Identify and ensure understanding of titles and locations of company personnel and departments

1.6 Identify and promptly distribute urgent and confidential mail to addressee

1.7 Sort mail and despatch to nominated person/location

1.8 Record damaged, suspicious or missing items and report promptly where necessary

2 Receive and despatch outgoing mail

2.1 Collect outgoing mail from each section of the firm, check and sort all items to ensure they are correctly prepared for despatch

2.2 Determine most appropriate delivery method and select appropriate envelopes and address correctly

2.3 Process outgoing mail correctly

2.4 Record mail in register

2.5 Sort mail according to carrier

2.6 Despatch mail using most appropriate delivery method

2.7 Despatch mail to meet designated timelines

3 Collate and despatch documents for bulk mailing

3.1 Estimate quantities/resources/time to complete bulk mailing of documents correctly

3.2 Collate documents as required

3.3 Sort envelopes and batch in accordance with specifications

3.4 Employ bulk mail interstate satchels where appropriate

3.5 Selfcheck numerical information

3.6 Lodge batched items in time for delivery by relevant carrier

4 Organise urgent and same day deliveries

4.1 Weigh, package and address items for urgent delivery

4.2 Determine and select cheapest and best option for urgent delivery

4.3 Conduct a followup if necessary

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Receive and distribute incoming mail

1.1 Check and register incoming mail to ensure accuracy of records

1.2 Process court documents according to firm’s policies and procedures

1.3 Process original documents according to firm’s policies and procedures

1.4 Process served documents according to firm’s policies and procedures

1.5 Identify and ensure understanding of titles and locations of company personnel and departments

1.6 Identify and promptly distribute urgent and confidential mail to addressee

1.7 Sort mail and despatch to nominated person/location

1.8 Record damaged, suspicious or missing items and report promptly where necessary

2 Receive and despatch outgoing mail

2.1 Collect outgoing mail from each section of the firm, check and sort all items to ensure they are correctly prepared for despatch

2.2 Determine most appropriate delivery method and select appropriate envelopes and address correctly

2.3 Process outgoing mail correctly

2.4 Record mail in register

2.5 Sort mail according to carrier

2.6 Despatch mail using most appropriate delivery method

2.7 Despatch mail to meet designated timelines

3 Collate and despatch documents for bulk mailing

3.1 Estimate quantities/resources/time to complete bulk mailing of documents correctly

3.2 Collate documents as required

3.3 Sort envelopes and batch in accordance with specifications

3.4 Employ bulk mail interstate satchels where appropriate

3.5 Selfcheck numerical information

3.6 Lodge batched items in time for delivery by relevant carrier

4 Organise urgent and same day deliveries

4.1 Weigh, package and address items for urgent delivery

4.2 Determine and select cheapest and best option for urgent delivery

4.3 Conduct a followup if necessary