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Evidence Guide: BSBINM601 - Manage knowledge and information

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBINM601 - Manage knowledge and information

What evidence can you provide to prove your understanding of each of the following citeria?

Obtain information relevant to business issues

  1. Review staff and customer feedback and business performance data
  2. Identify, define and analyse business problems and issues
  3. Identify information required to reach a decision on problems/issues
  4. Source and gather reliable information
  5. Test information for reliability and validity and reject where contradictory or ambiguous
  6. Utilise formal and informal networks to access corporate knowledge/memory not held in formal systems and review appropriately
Review staff and customer feedback and business performance data

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify, define and analyse business problems and issues

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify information required to reach a decision on problems/issues

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Source and gather reliable information

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Test information for reliability and validity and reject where contradictory or ambiguous

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Utilise formal and informal networks to access corporate knowledge/memory not held in formal systems and review appropriately

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Analyse information and knowledge

  1. Ensure objectives for analyses are clear, relevant and consistent with the decisions required
  2. Identify patterns and emerging trends correctly and interpret as to cause and effect
  3. Utilise statistical analyses and interpretation where appropriate
  4. Undertake sensitivity analysis on any proposed options
  5. Ensure documentation reflects a logical approach to the evaluation of the evidence and conclusions drawn
  6. Adjust management information systems/decision support systems to meet information processing objectives
Ensure objectives for analyses are clear, relevant and consistent with the decisions required

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify patterns and emerging trends correctly and interpret as to cause and effect

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Utilise statistical analyses and interpretation where appropriate

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Undertake sensitivity analysis on any proposed options

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Ensure documentation reflects a logical approach to the evaluation of the evidence and conclusions drawn

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Adjust management information systems/decision support systems to meet information processing objectives

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Take decisions on business issues identified

  1. Ensure sufficient valid and reliable information/evidence is available to support a decision
  2. Utilise risk management plans to determine acceptable courses of action
  3. Utilise appropriate quantitative methods to assist decision making
  4. Consult specialists and other relevant groups and individuals
  5. Ensure decisions taken are within the delegation/accountability of the group/individual responsible
  6. Make decisions in accordance with organisational guidelines and procedures
  7. Ensure decisions taken are consistent with organisational objectives, values and standards
  8. Ensure decisions are taken in a timely manner
Ensure sufficient valid and reliable information/evidence is available to support a decision

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Utilise risk management plans to determine acceptable courses of action

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Utilise appropriate quantitative methods to assist decision making

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Consult specialists and other relevant groups and individuals

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Ensure decisions taken are within the delegation/accountability of the group/individual responsible

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Make decisions in accordance with organisational guidelines and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Ensure decisions taken are consistent with organisational objectives, values and standards

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Ensure decisions are taken in a timely manner

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Disseminate information to the organisation

  1. Ensure advice/information needs are documented and are specific to location, format and time line requirements
  2. Document information and update databases regularly
  3. Design and test systems to meet information requirements of decision makers
  4. Ensure information is uptodate, accurate, relevant and sufficient for the recipient
  5. Develop communication plans and disseminate information
  6. Adhere to confidentiality/privacy policies in the transmission/release of information/advice
  7. Review and update communication plans regularly
  8. Utilise technology which provides optimum efficiency and quality
  9. Maintain corporate knowledge and ensure security
Ensure advice/information needs are documented and are specific to location, format and time line requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Document information and update databases regularly

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Design and test systems to meet information requirements of decision makers

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Ensure information is uptodate, accurate, relevant and sufficient for the recipient

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop communication plans and disseminate information

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Adhere to confidentiality/privacy policies in the transmission/release of information/advice

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Review and update communication plans regularly

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Utilise technology which provides optimum efficiency and quality

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Maintain corporate knowledge and ensure security

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Obtain information relevant to business issues

1.1 Review staff and customer feedback and business performance data

1.2 Identify, define and analyse business problems and issues

1.3 Identify information required to reach a decision on problems/issues

1.4 Source and gather reliable information

1.5 Test information for reliability and validity and reject where contradictory or ambiguous

1.6 Utilise formal and informal networks to access corporate knowledge/memory not held in formal systems and review appropriately

2 Analyse information and knowledge

2.1 Ensure objectives for analyses are clear, relevant and consistent with the decisions required

2.2 Identify patterns and emerging trends correctly and interpret as to cause and effect

2.3 Utilise statistical analyses and interpretation where appropriate

2.4 Undertake sensitivity analysis on any proposed options

2.5 Ensure documentation reflects a logical approach to the evaluation of the evidence and conclusions drawn

2.6 Adjust management information systems/decision support systems to meet information processing objectives

3 Take decisions on business issues identified

3.1 Ensure sufficient valid and reliable information/evidence is available to support a decision

3.2 Utilise risk management plans to determine acceptable courses of action

3.3 Utilise appropriate quantitative methods to assist decision making

3.4 Consult specialists and other relevant groups and individuals

3.5 Ensure decisions taken are within the delegation/accountability of the group/individual responsible

3.6 Make decisions in accordance with organisational guidelines and procedures

3.7 Ensure decisions taken are consistent with organisational objectives, values and standards

3.8 Ensure decisions are taken in a timely manner

4 Disseminate information to the organisation

4.1 Ensure advice/information needs are documented and are specific to location, format and time line requirements

4.2 Document information and update databases regularly

4.3 Design and test systems to meet information requirements of decision makers

4.4 Ensure information is uptodate, accurate, relevant and sufficient for the recipient

4.5 Develop communication plans and disseminate information

4.6 Adhere to confidentiality/privacy policies in the transmission/release of information/advice

4.7 Review and update communication plans regularly

4.8 Utilise technology which provides optimum efficiency and quality

4.9 Maintain corporate knowledge and ensure security

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Obtain information relevant to business issues

1.1 Review staff and customer feedback and business performance data

1.2 Identify, define and analyse business problems and issues

1.3 Identify information required to reach a decision on problems/issues

1.4 Source and gather reliable information

1.5 Test information for reliability and validity and reject where contradictory or ambiguous

1.6 Utilise formal and informal networks to access corporate knowledge/memory not held in formal systems and review appropriately

2 Analyse information and knowledge

2.1 Ensure objectives for analyses are clear, relevant and consistent with the decisions required

2.2 Identify patterns and emerging trends correctly and interpret as to cause and effect

2.3 Utilise statistical analyses and interpretation where appropriate

2.4 Undertake sensitivity analysis on any proposed options

2.5 Ensure documentation reflects a logical approach to the evaluation of the evidence and conclusions drawn

2.6 Adjust management information systems/decision support systems to meet information processing objectives

3 Take decisions on business issues identified

3.1 Ensure sufficient valid and reliable information/evidence is available to support a decision

3.2 Utilise risk management plans to determine acceptable courses of action

3.3 Utilise appropriate quantitative methods to assist decision making

3.4 Consult specialists and other relevant groups and individuals

3.5 Ensure decisions taken are within the delegation/accountability of the group/individual responsible

3.6 Make decisions in accordance with organisational guidelines and procedures

3.7 Ensure decisions taken are consistent with organisational objectives, values and standards

3.8 Ensure decisions are taken in a timely manner

4 Disseminate information to the organisation

4.1 Ensure advice/information needs are documented and are specific to location, format and time line requirements

4.2 Document information and update databases regularly

4.3 Design and test systems to meet information requirements of decision makers

4.4 Ensure information is uptodate, accurate, relevant and sufficient for the recipient

4.5 Develop communication plans and disseminate information

4.6 Adhere to confidentiality/privacy policies in the transmission/release of information/advice

4.7 Review and update communication plans regularly

4.8 Utilise technology which provides optimum efficiency and quality

4.9 Maintain corporate knowledge and ensure security