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Evidence Guide: BSBITU203 - Communicate electronically

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBITU203 - Communicate electronically

What evidence can you provide to prove your understanding of each of the following citeria?

Implement procedures to send and receive electronic mail

  1. Login to software for sending and receiving email in accordance with organisational requirements
  2. Check outgoing email for accuracy and ensure any required attachments are prepared, in accordance with organisational and service provider requirements
  3. Identify urgent, confidential, personal, suspicious or potentially dangerous email and take appropriate action
  4. Deal with returned email in accordance with organisational policies and procedures
Login to software for sending and receiving email in accordance with organisational requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check outgoing email for accuracy and ensure any required attachments are prepared, in accordance with organisational and service provider requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify urgent, confidential, personal, suspicious or potentially dangerous email and take appropriate action

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Deal with returned email in accordance with organisational policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage electronic mail

  1. Set security levels and/or filters for incoming email in accordance with organisational requirements
  2. Create and maintain individual mailboxes in accordance with organisational requirements
  3. Store email and/or attachments in accordance with organisational requirements
  4. Empty inboxes and archive or permanently delete in accordance with organisational requirements
  5. Prepare and maintain electronic mailing lists in accordance with organisational requirements
Set security levels and/or filters for incoming email in accordance with organisational requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Create and maintain individual mailboxes in accordance with organisational requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Store email and/or attachments in accordance with organisational requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Empty inboxes and archive or permanently delete in accordance with organisational requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare and maintain electronic mailing lists in accordance with organisational requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Collaborate online

  1. Identify software to be used in collaboration
  2. Ensure online collaboration is undertaken in accordance with organisational policy, procedures and net etiquette (netiquette)
  3. Respond to posts or communications in accordance with agreed parameters, organisational requirements and netiquette
Identify software to be used in collaboration

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure online collaboration is undertaken in accordance with organisational policy, procedures and net etiquette (netiquette)

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Respond to posts or communications in accordance with agreed parameters, organisational requirements and netiquette

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Implement procedures to send and receive electronic mail

1.1 Login to software for sending and receiving email in accordance with organisational requirements

1.2 Check outgoing email for accuracy and ensure any required attachments are prepared, in accordance with organisational and service provider requirements

1.3 Identify urgent, confidential, personal, suspicious or potentially dangerous email and take appropriate action

1.4 Deal with returned email in accordance with organisational policies and procedures

2. Manage electronic mail

2.1 Set security levels and/or filters for incoming email in accordance with organisational requirements

2.2 Create and maintain individual mailboxes in accordance with organisational requirements

2.3 Store email and/or attachments in accordance with organisational requirements

2.4 Empty inboxes and archive or permanently delete in accordance with organisational requirements

2.5 Prepare and maintain electronic mailing lists in accordance with organisational requirements

3. Collaborate online

3.1 Identify software to be used in collaboration

3.2 Ensure online collaboration is undertaken in accordance with organisational policy, procedures and net etiquette (netiquette)

3.3 Respond to posts or communications in accordance with agreed parameters, organisational requirements and netiquette

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Implement procedures to send and receive electronic mail

1.1 Login to software for sending and receiving email in accordance with organisational requirements

1.2 Check outgoing email for accuracy and ensure any required attachments are prepared, in accordance with organisational and service provider requirements

1.3 Identify urgent, confidential, personal, suspicious or potentially dangerous email and take appropriate action

1.4 Deal with returned email in accordance with organisational policies and procedures

2. Manage electronic mail

2.1 Set security levels and/or filters for incoming email in accordance with organisational requirements

2.2 Create and maintain individual mailboxes in accordance with organisational requirements

2.3 Store email and/or attachments in accordance with organisational requirements

2.4 Empty inboxes and archive or permanently delete in accordance with organisational requirements

2.5 Prepare and maintain electronic mailing lists in accordance with organisational requirements

3. Collaborate online

3.1 Identify software to be used in collaboration

3.2 Ensure online collaboration is undertaken in accordance with organisational policy, procedures and net etiquette (netiquette)

3.3 Respond to posts or communications in accordance with agreed parameters, organisational requirements and netiquette

Range Statement