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Evidence Guide: BSBITU305 - Conduct online transactions

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBITU305 - Conduct online transactions

What evidence can you provide to prove your understanding of each of the following citeria?

Identify and investigate online service provider

  1. Undertake online research to identify suppliers of required products/services
  2. Assess service provider confidentiality, security and privacy facilities in accordance with individual and organisational requirements
  3. Assess potential products/services for authenticity
Undertake online research to identify suppliers of required products/services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess service provider confidentiality, security and privacy facilities in accordance with individual and organisational requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess potential products/services for authenticity

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Perform online transactions

  1. Confirm organisational requirements for products/services to be obtained
  2. Ensure authentication information is secured in accordance with organisational requirements
  3. Use appropriate online functions to obtain required products/services
  4. Report any difficulties in accessing or using online facilities to the service provider
  5. Complete transaction and ensure products/services are received in accordance with terms of online transaction
Confirm organisational requirements for products/services to be obtained

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure authentication information is secured in accordance with organisational requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use appropriate online functions to obtain required products/services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report any difficulties in accessing or using online facilities to the service provider

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete transaction and ensure products/services are received in accordance with terms of online transaction

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain records of online transactions

  1. Maintain records of transactions in accordance with organisational policy, procedures and level of authority
  2. Compare organisational records with online records and deal with irregularities according to organisational policy and procedures
Maintain records of transactions in accordance with organisational policy, procedures and level of authority

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Compare organisational records with online records and deal with irregularities according to organisational policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review online transactions

  1. Review obtained products/services rendered to determine quality, timeliness and level of customer service in relation to advertised profile
  2. Make recommendations regarding continued or future use of online service provider, as supported by transaction history
Review obtained products/services rendered to determine quality, timeliness and level of customer service in relation to advertised profile

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make recommendations regarding continued or future use of online service provider, as supported by transaction history

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify and investigate online service provider

1.1 Undertake online research to identify suppliers of required products/services

1.2 Assess service provider confidentiality, security and privacy facilities in accordance with individual and organisational requirements

1.3 Assess potential products/services for authenticity

2. Perform online transactions

2.1 Confirm organisational requirements for products/services to be obtained

2.2 Ensure authentication information is secured in accordance with organisational requirements

2.3 Use appropriate online functions to obtain required products/services

2.4 Report any difficulties in accessing or using online facilities to the service provider

2.5 Complete transaction and ensure products/services are received in accordance with terms of online transaction

3. Maintain records of online transactions

3.1 Maintain records of transactions in accordance with organisational policy, procedures and level of authority

3.2 Compare organisational records with online records and deal with irregularities according to organisational policy and procedures

4. Review online transactions

4.1 Review obtained products/services rendered to determine quality, timeliness and level of customer service in relation to advertised profile

4.2 Make recommendations regarding continued or future use of online service provider, as supported by transaction history

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify and investigate online service provider

1.1 Undertake online research to identify suppliers of required products/services

1.2 Assess service provider confidentiality, security and privacy facilities in accordance with individual and organisational requirements

1.3 Assess potential products/services for authenticity

2. Perform online transactions

2.1 Confirm organisational requirements for products/services to be obtained

2.2 Ensure authentication information is secured in accordance with organisational requirements

2.3 Use appropriate online functions to obtain required products/services

2.4 Report any difficulties in accessing or using online facilities to the service provider

2.5 Complete transaction and ensure products/services are received in accordance with terms of online transaction

3. Maintain records of online transactions

3.1 Maintain records of transactions in accordance with organisational policy, procedures and level of authority

3.2 Compare organisational records with online records and deal with irregularities according to organisational policy and procedures

4. Review online transactions

4.1 Review obtained products/services rendered to determine quality, timeliness and level of customer service in relation to advertised profile

4.2 Make recommendations regarding continued or future use of online service provider, as supported by transaction history