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Evidence Guide: BSBLED401A - Develop teams and individuals

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBLED401A - Develop teams and individuals

What evidence can you provide to prove your understanding of each of the following citeria?

Determine development needs

  1. Systematically identify and implement learning and development needs in line with organisational requirements
  2. Ensure that a learning plan to meet individual and group training and development needs is collaboratively developed, agreed to and implemented
  3. Encourage individuals to self-evaluate performance and identify areas for improvement
  4. Collect feedback on performance of team members from relevant sources and compare with established team learning needs
Systematically identify and implement learning and development needs in line with organisational requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Ensure that a learning plan to meet individual and group training and development needs is collaboratively developed, agreed to and implemented

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Encourage individuals to self-evaluate performance and identify areas for improvement

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Collect feedback on performance of team members from relevant sources and compare with established team learning needs

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop individuals and teams

  1. Identify learning and development program goals and objectives, ensuring a match to the specific knowledge and skill requirements of competency standards relevant to the industry
  2. Ensure that learning delivery methods are appropriate to the learning goals, the learning style of participants, and availability of equipment and resources
  3. Provide workplace learning opportunities, and coaching and mentoring assistance to facilitate individual and team achievement of competencies
  4. Create development opportunities that incorporates a range of activities and support materials appropriate to the achievement of identified competencies
  5. Identify and approve resources and time lines required for learning activities in accordance with organisational requirements
Identify learning and development program goals and objectives, ensuring a match to the specific knowledge and skill requirements of competency standards relevant to the industry

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Ensure that learning delivery methods are appropriate to the learning goals, the learning style of participants, and availability of equipment and resources

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Provide workplace learning opportunities, and coaching and mentoring assistance to facilitate individual and team achievement of competencies

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Create development opportunities that incorporates a range of activities and support materials appropriate to the achievement of identified competencies

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify and approve resources and time lines required for learning activities in accordance with organisational requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Monitor and evaluate workplace learning

  1. Use feedback from individuals or teams to identify and implement improvements in future learning arrangements
  2. Assess and record outcomes and performance of individuals/teams to determine the effectiveness of development programs and the extent of additional development support
  3. Negotiate modifications to learning plans to improve the efficiency and effectiveness of learning
  4. Document and maintain records and reports of competency according to organisational requirements
Use feedback from individuals or teams to identify and implement improvements in future learning arrangements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assess and record outcomes and performance of individuals/teams to determine the effectiveness of development programs and the extent of additional development support

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Negotiate modifications to learning plans to improve the efficiency and effectiveness of learning

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Document and maintain records and reports of competency according to organisational requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

identifying and implementing learning opportunities for others

giving and receiving feedback from team members to encourage participation in and effectiveness of team

creating learning plans to match skill needs

knowledge of relevant legislation.

Context of and specific resources for assessment

Assessment must ensure:

access to an actual workplace or simulated environment

access to office equipment and resources

examples of learning and development plans, policies and procedures

examples of documents relating to diversity policies and procedures.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate

analysis of responses to case studies and scenarios

oral or written questioning to assess knowledge of career paths and competency standards relevant to the industry

review of records and reports of competency.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

management units

other learning and development units.

Required Skills and Knowledge

Required skills

communication skills to receive and report on feedback, to maintain effective relationships and to manage conflict

culturally appropriate communication skills to relate to people from diverse backgrounds and people with diverse abilities

leadership skills to gain trust and confidence of clients and colleagues

literacy skills to read, write and understand a variety of texts; and to edit and proofread documents to ensure clarity of meaning, accuracy and consistency of information

negotiation skills to achieve mutually acceptable outcomes

technology skills to support effective communication and presentation.

Required knowledge

key provisions of relevant legislation from all levels of government that may affect aspects of business operations, such as:

anti-discrimination legislation

ethical principles

codes of practice

privacy laws

occupational health and safety (OHS)

facilitation techniques to encourage team development and improvement

organisational policies, plans and procedures

career paths and competency standards relevant to the industry.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Learning and development needs may include:

career planning/development

coaching, mentoring and/or supervision

formal/informal learning programs

internal/external training provision

performance appraisals

personal study

recognition of current competence/skills recognition

work experience/exchange/opportunities

workplace skills assessment

Organisational requirements may include:

access and equity principles and practices

anti-discrimination and related policy

business and performance plans

confidentiality and security requirements

defined resource parameters

ethical standards

goals, objectives, plans, systems and processes

legal and organisational policies, guidelines and requirements

OHS policies, procedures and programs

quality and continuous improvement processes and standards

quality assurance and/or procedures manuals

Feedback on performance may include:

formal/informal performance appraisals

obtaining feedback from clients

obtaining feedback from supervisors and colleagues

personal, reflective behaviour strategies

routine organisational methods for monitoring service delivery

Learning delivery methods may include:

conference and seminar attendance

formal course participation

induction

involvement in professional networks

on-the-job coaching or mentoring

presentations/demonstrations

problem-solving

work experience

Equipment and resources may include:

facilities

funding

guest speakers

technological tools and equipment

time

training equipment such as whiteboards and audio-visual equipment

Coaching and mentoring assistance may include:

fair and ethical practice

non-discriminatory processes and activities

presenting and promoting a positive image of the collective group

problem-solving

providing encouragement

providing feedback to another team member

respecting the contribution of all participants and giving credit for achievements