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Evidence Guide: BSBLIB510 - Use and monitor advanced functions of integrated library management systems

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBLIB510 - Use and monitor advanced functions of integrated library management systems

What evidence can you provide to prove your understanding of each of the following citeria?

Extend expertise in use of ILMS

  1. Maintain currency of knowledge of basic functions and interrelation of different modules of an integrated library management system
  2. Research enhanced functions of online catalogues, including web interfaces and applications
  3. Provide information to customers regarding online catalogue and circulation systems
Maintain currency of knowledge of basic functions and interrelation of different modules of an integrated library management system

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Research enhanced functions of online catalogues, including web interfaces and applications

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Provide information to customers regarding online catalogue and circulation systems

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Use advanced features of ILMS to assist customers

  1. Use advanced search features of online catalogues to locate information resources for customers
  2. Use advanced circulation system functionality to resolve complex borrower problems and complaints
  3. Provide information to customers regarding range of services that may incur costs
  4. Process financial transactions and provide customers with information about pre-paid service transactions
  5. Refer complex customer transactions to relevant personnel
Use advanced search features of online catalogues to locate information resources for customers

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Use advanced circulation system functionality to resolve complex borrower problems and complaints

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Provide information to customers regarding range of services that may incur costs

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Process financial transactions and provide customers with information about pre-paid service transactions

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Refer complex customer transactions to relevant personnel

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Use advanced ILMS functions for collection management

  1. Order and receive library resources using automated acquisitions systems and procedures
  2. Create records using automated cataloguing systems and procedures
  3. Create reports and statistical data with different modules
Order and receive library resources using automated acquisitions systems and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Create records using automated cataloguing systems and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Create reports and statistical data with different modules

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Evaluate functionality of ILMS

  1. Evaluate functions of an existing ILMS in relation to customer and organisational needs
  2. Source information on current industry trends in relation to ILMS, including potential new systems, upgrades or add-ons
  3. Consult with relevant personnel and make appropriate recommendations regarding improvements to ILMS
Evaluate functions of an existing ILMS in relation to customer and organisational needs

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Source information on current industry trends in relation to ILMS, including potential new systems, upgrades or add-ons

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Consult with relevant personnel and make appropriate recommendations regarding improvements to ILMS

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Extend expertise in use of ILMS

1.1 Maintain currency of knowledge of basic functions and interrelation of different modules of an integrated library management system

1.2 Research enhanced functions of online catalogues, including web interfaces and applications

1.3 Provide information to customers regarding online catalogue and circulation systems

2 Use advanced features of ILMS to assist customers

2.1 Use advanced search features of online catalogues to locate information resources for customers

2.2 Use advanced circulation system functionality to resolve complex borrower problems and complaints

2.3 Provide information to customers regarding range of services that may incur costs

2.4 Process financial transactions and provide customers with information about pre-paid service transactions

2.5 Refer complex customer transactions to relevant personnel

3 Use advanced ILMS functions for collection management

3.1 Order and receive library resources using automated acquisitions systems and procedures

3.2 Create records using automated cataloguing systems and procedures

3.3 Create reports and statistical data with different modules

4 Evaluate functionality of ILMS

4.1 Evaluate functions of an existing ILMS in relation to customer and organisational needs

4.2 Source information on current industry trends in relation to ILMS, including potential new systems, upgrades or add-ons

4.3 Consult with relevant personnel and make appropriate recommendations regarding improvements to ILMS

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Extend expertise in use of ILMS

1.1 Maintain currency of knowledge of basic functions and interrelation of different modules of an integrated library management system

1.2 Research enhanced functions of online catalogues, including web interfaces and applications

1.3 Provide information to customers regarding online catalogue and circulation systems

2 Use advanced features of ILMS to assist customers

2.1 Use advanced search features of online catalogues to locate information resources for customers

2.2 Use advanced circulation system functionality to resolve complex borrower problems and complaints

2.3 Provide information to customers regarding range of services that may incur costs

2.4 Process financial transactions and provide customers with information about pre-paid service transactions

2.5 Refer complex customer transactions to relevant personnel

3 Use advanced ILMS functions for collection management

3.1 Order and receive library resources using automated acquisitions systems and procedures

3.2 Create records using automated cataloguing systems and procedures

3.3 Create reports and statistical data with different modules

4 Evaluate functionality of ILMS

4.1 Evaluate functions of an existing ILMS in relation to customer and organisational needs

4.2 Source information on current industry trends in relation to ILMS, including potential new systems, upgrades or add-ons

4.3 Consult with relevant personnel and make appropriate recommendations regarding improvements to ILMS

Evidence of the ability to:

use basic and advanced features of an ILMS to locate information resources for customers

conduct basic and advanced online catalogue searches

provide information to customers in a courteous and helpful manner

source and evaluate information regarding current industry trends in relation to ILMS

evaluate functionality of an ILMS and make recommendations regarding new systems, upgrades and add-ons.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

describe basic operation of automated library management systems, including interrelation between cataloguing, circulation, online catalogue and acquisitions modules

describe basic and advanced features of automated library management systems, including customer self-service systems and associated technologies

discuss implications of relevant workplace policies and procedures in relation to lending and interlibrary loans

describe procedures for document delivery modules

describe procedures for handling money and security

discuss best practice customer service policies and procedures

analyse impact of relevant legislation on provision of library and information services.