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Evidence Guide: BSBMGT608C - Manage innovation and continuous improvement

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBMGT608C - Manage innovation and continuous improvement

What evidence can you provide to prove your understanding of each of the following citeria?

Review programs, systems and processes

  1. Establish strategies to monitor and evaluate performance and sustainability of key systems and processes
  2. Undertake detailed analyses of supply chains, and operational, product and service delivery systems
  3. Identify performance measures, and assessment tools and techniques, and evaluate their effectiveness
  4. Analyse performance reports and variance from plans for key result areas of the organisation
  5. Identify and analyse changing trends and opportunities relevant to the organisation
  6. Seek advice from specialists, where appropriate, to identify technology and electronic commerce opportunities
Establish strategies to monitor and evaluate performance and sustainability of key systems and processes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake detailed analyses of supply chains, and operational, product and service delivery systems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify performance measures, and assessment tools and techniques, and evaluate their effectiveness

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse performance reports and variance from plans for key result areas of the organisation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and analyse changing trends and opportunities relevant to the organisation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek advice from specialists, where appropriate, to identify technology and electronic commerce opportunities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop options for continuous improvement

  1. Brief groups on performance improvement strategies and innovation as an essential element of competition
  2. Foster creative climate and organisational learning by promoting interaction within and between work groups
  3. Encourage, test and recognise new ideas and entrepreneurial behaviour where successful
  4. Accept failure of an idea during trialling, and recognise, celebrate and embed success into systems
  5. Undertake risk management and cost-benefit analysis for each option or idea approved for trial
  6. Approve innovations through agreed organisational processes
Brief groups on performance improvement strategies and innovation as an essential element of competition

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Foster creative climate and organisational learning by promoting interaction within and between work groups

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage, test and recognise new ideas and entrepreneurial behaviour where successful

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Accept failure of an idea during trialling, and recognise, celebrate and embed success into systems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Undertake risk management and cost-benefit analysis for each option or idea approved for trial

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Approve innovations through agreed organisational processes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement innovative processes

  1. Promote continuous improvement and sustainability as essential to doing business
  2. Address impact of change and consequences for people, and implement transition plans
  3. Ensure objectives, timeframes, measures and communication plans are in place to manage implementation
  4. Implement contingency plans in the event of non-performance
  5. Follow up failure by prompt investigation and analysis of causes and manage emerging challenges and opportunities effectively
  6. Ensure that learnings from activities are captured and managed to inform future work
  7. Regularly evaluate continuous improvement systems and processes
  8. Communicate costs and benefits of innovations and improvements to relevant groups and individuals
Promote continuous improvement and sustainability as essential to doing business

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Address impact of change and consequences for people, and implement transition plans

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure objectives, timeframes, measures and communication plans are in place to manage implementation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement contingency plans in the event of non-performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Follow up failure by prompt investigation and analysis of causes and manage emerging challenges and opportunities effectively

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure that learnings from activities are captured and managed to inform future work

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Regularly evaluate continuous improvement systems and processes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate costs and benefits of innovations and improvements to relevant groups and individuals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

demonstration of consultation processes to introduce or evaluate an existing continuous improvement process or system, including suggested actions or an action plan

generation of an idea or concept that exhibits creative thinking and offers the possibility of benefiting the organisation

demonstration of how the concept or idea was introduced, tested and evaluated,which does not have to have been shown to work or to be adopted by the business

application of knowledge of quality management and continuous improvement theories.

Context of and specific resources for assessment

Assessment must ensure access to appropriate documentation and resources normally used in the workplace.

Method of assessment

The following assessment methods are appropriate for this unit:

analysis of responses to case studies and scenarios

assessment of reports

direct questioning combined with review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate

observation of presentations

oral or written questioning to assess knowledge of creativity and innovation theories and concepts

evaluation of strategies established to monitor and evaluate performance of key systems and processes

review of briefing of groups on performance improvement strategies and innovation

review of documentation communicating costs and benefits of innovations and improvements to relevant groups and individuals.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.

Required Skills and Knowledge

Required skills

analytical skills to identify improvement opportunities in relation to:

concepts and ideas developed

services or products delivered

flexibility and creativity skills to think laterally

learning skills to develop options for continuous improvement

teamwork and leadership skills to foster a commitment to quality and an openness to innovation

Required knowledge

cost-benefit analysis methods

creativity and innovation theories and concepts

organisational learning principles

quality management and continuous improvement theories

risk management

sustainability practices

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Sustainability may include:

addressing environmental and resource sustainability initiatives, such as environmental management systems, action plans, green office programs, surveys and audits

applying the waste management hierarchy in the workplace

complying with regulations and corporate social responsibility considerations for sustainability to enhance the organisation's standing in business and community environments

determining organisation's most appropriate waste treatment, including waste to landfill, recycling, re-use, recoverable resources and wastewater treatment

implementing ecological footprint

implementing environmental management systems, e.g. ISO 14001:1996 Environmental management systems life cycle analyses

implementing government initiatives, e.g. Australian government's Greenhouse Challenge Plus

improving resource and energy efficiency

initiating and maintaining appropriate organisational procedures for operational energy consumption

introducing a green office program - a cultural change program

introducing green purchasing

introducing national and international reporting initiatives, e.g. Global Reporting Initiative

introducing product stewardship

reducing emissions of greenhouse gases

reducing use of non-renewable resources

referencing standards, guidelines and approaches, such as sustainability covenants and compacts or triple bottom line reporting

supporting sustainable supply chain.

Supply chains include:

network of facilities that procures raw materials, transforms them into intermediate products or services and then finished goods or service, and delivers them through a distribution system

procurement, production and distribution, viewed as interlinked not as discrete elements.

Performance reports may include:

budget or cost variance

customer service

environmental

financial

OHS

quality

other operating parameters.