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Evidence Guide: BSBMGT615A - Contribute to organisation development

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBMGT615A - Contribute to organisation development

What evidence can you provide to prove your understanding of each of the following citeria?

Develop organisation development plan

  1. Analyse strategic plans to determine organisation development needs and objectives
  2. Consult with relevant groups and individuals to profile the organisation's culture and readiness for organisational development
  3. Determine who will take key roles in the organisational development process and confirm their commitment
  4. Collect and analyse data on areas of the business experiencing problems or that need realignment
  5. Determine and agree on objectives and strategies for organisational development
  6. Consider change management techniques required to achieve the workplace culture outcomes and build them into the organisation development plan
  7. Develop communication/education plans to achieve communication objectives in relation to the desired work environment and desired approach to problem-solving and developmental activities
Analyse strategic plans to determine organisation development needs and objectives

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Consult with relevant groups and individuals to profile the organisation's culture and readiness for organisational development

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Determine who will take key roles in the organisational development process and confirm their commitment

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Collect and analyse data on areas of the business experiencing problems or that need realignment

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Determine and agree on objectives and strategies for organisational development

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Consider change management techniques required to achieve the workplace culture outcomes and build them into the organisation development plan

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop communication/education plans to achieve communication objectives in relation to the desired work environment and desired approach to problem-solving and developmental activities

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Implement organisation development activities

  1. Identify and implement consultative processes to maximise participation in the organisation development process
  2. Undertake team development and training activities to develop collaborative approaches to problem-solving and development
  3. Facilitate groups to articulate problems and to propose means for resolving the problems
  4. Manage conflict between individuals and/or groups to achieve consensus or agreement
  5. Undertake interventions in accordance with the organisation development plan
  6. Brainstorm alternative proposals, and negotiate and agree on outcomes
Identify and implement consultative processes to maximise participation in the organisation development process

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Undertake team development and training activities to develop collaborative approaches to problem-solving and development

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Facilitate groups to articulate problems and to propose means for resolving the problems

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Manage conflict between individuals and/or groups to achieve consensus or agreement

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Undertake interventions in accordance with the organisation development plan

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Brainstorm alternative proposals, and negotiate and agree on outcomes

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Maintain organisation development program

  1. Undertake surveys to identify any loss of support for organisation development program and activities
  2. Maintain regular team meetings and individual feedback in accordance with communication plan
  3. Set out activities and interventions in the organisation development plan and maintain, evaluate and modify them as required
  4. Ensure senior management reinforces organisation development program by ongoing messages of support and appropriate resource allocation
  5. Evaluate organisation development plans in terms of costs and benefits, including opportunity costs
Undertake surveys to identify any loss of support for organisation development program and activities

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Maintain regular team meetings and individual feedback in accordance with communication plan

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Set out activities and interventions in the organisation development plan and maintain, evaluate and modify them as required

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Ensure senior management reinforces organisation development program by ongoing messages of support and appropriate resource allocation

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Evaluate organisation development plans in terms of costs and benefits, including opportunity costs

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

detailed organisation development plan which clearly addresses what is to be developed and why, and how development will occur

analysis of an organisation development process

knowledge of concepts and theory of organisation behaviour; organisation dynamics; organisation culture; organisation change.

Context of and specific resources for assessment

Assessment must ensure:

access to appropriate documentation and resources normally used in the workplace.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

analysis of responses to organisation development processes or organisational case studies

assessment of written reports on organisation development

direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate

observation of demonstrated techniques in engaging others in change processes

review of analysis of data on areas of the business experiencing problems or that need realignment

review of documentation outlining interventions undertaken

review of organisation development consultative processes implemented

evaluation of documentation outlining alternative proposals brainstormed, and negotiation and agreement on outcomes.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

other units from the Advanced Diploma of Management.

Required Skills and Knowledge

Required skills

leadership skills to gain commitment and followership

communication and interpersonal skills to persuade others

lateral thinking skills to find new, improved or different ways of working or engineering the organisation.

Required knowledge

planning processes

concepts and theory of organisation behaviour; organisation dynamics; organisation culture; organisation change.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Relevant groups and individuals refers to:

personnel who have knowledge about the issue being dealt with and the expertise to assist the decision-making process

Change management techniques may include:

business re-engineering

consultative processes

job redesign

organisational redesign

sensitivity training

systems redesign

work re-organisation

Communication/education plans refers to:

documented range of activities designed to ensure all affected groups and individuals (and other relevant parties) obtain sufficient knowledge to allow them to understand what is happening and why, and to allow them to participate where appropriate

Team development and training activities may include:

computer-based training

group work

one-on-one sessions

informal coaching

mentoring

sensitivity training

Activities and interventions may include:

action research

brainstorming

career planning

inter-group team building

job redesign

quality circles

re-engineering

sensitivity training

succession planning

surveys (with feedback)

team building

training

transition analysis