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Evidence Guide: BSBPMG406A - Apply communications management techniques

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBPMG406A - Apply communications management techniques

What evidence can you provide to prove your understanding of each of the following citeria?

Contribute to communications planning

  1. Identify, source and contribute relevant information requirements to initial project documentation
  2. Contribute to developing and implementing the communications plan and communications networks
Identify, source and contribute relevant information requirements to initial project documentation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Contribute to developing and implementing the communications plan and communications networks

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct information management activities

  1. Gather, validate, store, retrieve, filter and disseminate information within agreed procedures as directed, to aid decision making processes throughout project life cycle
  2. Maintain information to ensure data is secure and auditable
Gather, validate, store, retrieve, filter and disseminate information within agreed procedures as directed, to aid decision making processes throughout project life cycle

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain information to ensure data is secure and auditable

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate project information

  1. Undertake communication within project, with client and other stakeholders within agreed networks, processes and procedures to ensure flow of necessary information
  2. Ensure reports are written and released in accordance with authorisation, or drafted for release by others
  3. Seek information and advice from appropriate project authorities when in doubt
Undertake communication within project, with client and other stakeholders within agreed networks, processes and procedures to ensure flow of necessary information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure reports are written and released in accordance with authorisation, or drafted for release by others

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek information and advice from appropriate project authorities when in doubt

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Contribute to assessment of communication effectiveness

  1. Provide assistance in the ongoing review of project outcomes to determine the effectiveness of communications management activities
  2. Report communication management issues and responses to higher project authorities for application in future projects
Provide assistance in the ongoing review of project outcomes to determine the effectiveness of communications management activities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report communication management issues and responses to higher project authorities for application in future projects

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

contribution to the development and implementation of communications plans in relation to multiple complex projects

knowledge of communications theory.

Context of and specific resources for assessment

Assessment must ensure:

access to examples of project management documentation for communications management purposes

access to records of project team involvement in communications activities.

Method of assessment

A range of assessment methods should be used to assess practical skill and knowledge. The following assessment methods are appropriate for this unit:

written reports/examples of project communications

observation of performance in role plays which demonstrate techniques in communicating important project information

direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate

analysis of responses addressing different project scenarios which present issues and problems in project communication management

oral or written questioning to assess knowledge of strategies for managing project communications

review of communication management issues and responses reported to higher project authorities.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

other units from the Certificate IV in Project Management.

Required Skills and Knowledge

Required skills

writing skills to generate reports and project communications for stakeholders

teamwork and communication skills to acquire and disseminate relevant project information

organisational skills to sort and prioritise information and ideas

technological skills to manage information storage and retrieval.

Required knowledge

models and methods of communications management in the context of the project life cycle and other project management functions

communications theory.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Communication within project, with client and other stakeholders:

will be:

in a multi-disciplinary environment subject to frequent change

under limited guidance and supervision

within agreed authorisation and limits

within established organisational framework, procedures and routines

and may include:

written reports, briefs, minutes, letters and other documentation

oral briefings, advice, conversations and telephone calls

computer generated communications, for example electronic data transfer and internet

Others may include:

higher project authorities

project manager

project specialists or personnel

team members