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Evidence Guide: BSBPMG506A - Manage project human resources

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBPMG506A - Manage project human resources

What evidence can you provide to prove your understanding of each of the following citeria?

Implement human resource and stakeholder planning activities

  1. Identify project stakeholders and verify their expectations in order to quantify project outcomes
  2. Determine resource requirements for individual tasks, with input from stakeholders and guidance from a higher project authority, to determine project staffing levels and required competencies
  3. Establish project organisation and structure to align individual and group competencies with project tasks
  4. Allocate staff to the project with the approval of a higher project authority, to meet work requirements throughout the project life cycle
  5. Develop and use HRM methods, techniques and tools to implement procedures and plans to ensure clarity of understanding and ongoing HRM
Identify project stakeholders and verify their expectations in order to quantify project outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine resource requirements for individual tasks, with input from stakeholders and guidance from a higher project authority, to determine project staffing levels and required competencies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish project organisation and structure to align individual and group competencies with project tasks

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Allocate staff to the project with the approval of a higher project authority, to meet work requirements throughout the project life cycle

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and use HRM methods, techniques and tools to implement procedures and plans to ensure clarity of understanding and ongoing HRM

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement staff training and development

  1. Communicate designated staff responsibilities, authority and individual performance measurement criteria to the project team and other relevant stakeholders, to ensure clarity of understanding of the work and to provide a basis for ongoing assessment
  2. Identify, plan and implement ongoing development and training of project team members to achieve HRM and overall project objectives, with agreement of a higher project authority
  3. Measure individuals' performance against agreed criteria and initiate actions to overcome shortfalls in performance and to encourage career progression
Communicate designated staff responsibilities, authority and individual performance measurement criteria to the project team and other relevant stakeholders, to ensure clarity of understanding of the work and to provide a basis for ongoing assessment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify, plan and implement ongoing development and training of project team members to achieve HRM and overall project objectives, with agreement of a higher project authority

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Measure individuals' performance against agreed criteria and initiate actions to overcome shortfalls in performance and to encourage career progression

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage the project team and stakeholders

  1. Implement processes to promote continuous improvement of staff, and take actions to improve staff and overall project effectiveness
  2. Monitor and report internal and external influences on individual and project team member performance and morale to a higher project authority, if necessary, for remedial action
  3. Implement established procedures for interpersonal communication, counselling and conflict resolution to maintain a positive working environment
  4. Continually review stakeholder expectations to resolve expectation variance and to ensure project is on track to deliver expected outcomes
  5. Identify and manage inter-project and intra-project conflict to minimise impact on achievement of project objectives
  6. Identify and document human resource and stakeholder management issues, and recommended improvements, and pass on to higher project authority for application in future projects
Implement processes to promote continuous improvement of staff, and take actions to improve staff and overall project effectiveness

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and report internal and external influences on individual and project team member performance and morale to a higher project authority, if necessary, for remedial action

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement established procedures for interpersonal communication, counselling and conflict resolution to maintain a positive working environment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Continually review stakeholder expectations to resolve expectation variance and to ensure project is on track to deliver expected outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and manage inter-project and intra-project conflict to minimise impact on achievement of project objectives

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and document human resource and stakeholder management issues, and recommended improvements, and pass on to higher project authority for application in future projects

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

demonstrated evidence of successfully managing project staff so that outcomes were achieved on multiple complex projects

knowledge of HRM legislation, methods, techniques and tools.

Context of and specific resources for assessment

Assessment must ensure:

access to workplace documentation

consideration of feedback from project team and other stakeholders on how human resources were managed.

Method of assessment

A range of assessment methods should be used to assess practical skill and knowledge. The following examples are appropriate for this unit:

direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate

oral or written questioning to assess knowledge of strategies for managing project human resources and their application to different situations

analysis of responses addressing case studies and scenarios which present project human resource management issues and problems

assessment of staff allocated to the project

evaluation of processes used to measure individuals' performance against agreed criteria and to overcome shortfalls in performance

evaluation of how procedures for interpersonal communication, counselling and conflict resolution were implemented.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

other units from the Diploma of Project Management.

Required Skills and Knowledge

Required skills

planning skills to identify skills required and to allocate project responsibilities to staff

communication and leadership skills to motivate staff, convey expectations and ensure outcomes are met

interpersonal skills to resolve conflict

coaching and mentoring skills to boost performance

analytical skills to review project and to identify improvements.

Required knowledge

roles and responsibilities in project management

methods for managing and improving performance

HRM legislation, methods, techniques and tools.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Project organisation and structure may be affected by established organisational responses to external influences such as:

accepted work practices

relevant legislation, such as anti-discrimination, equal employment opportunity, affirmative action and occupational health and safety

workplace bargaining

Staff may be:

external to the organisation, such as consultants, auditors and quality assurance specialists

from within the organisation, such as staff on loan from other projects

HRM methods, techniques and tools may include established organisational responses to:

conflict resolution

HRM forecasts, staffing plans and job descriptions

individual and group competency identification and development

performance monitoring, assessment and reporting

staff recruitment and reallocation