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Evidence Guide: BSBPMG516A - Manage project information and communication

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

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BSBPMG516A - Manage project information and communication

What evidence can you provide to prove your understanding of each of the following citeria?

Plan information and communication processes

  1. Identify, analyse and document information requirements, with input from stakeholders, as the basis for communication planning
  2. Develop, within delegated authority, an agreed communication management plan to support the achievement of project objectives
  3. Establish and maintain designated project-management information system to ensure the quality, validity, timeliness and integrity of information and communication
Identify, analyse and document information requirements, with input from stakeholders, as the basis for communication planning

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop, within delegated authority, an agreed communication management plan to support the achievement of project objectives

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Establish and maintain designated project-management information system to ensure the quality, validity, timeliness and integrity of information and communication

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Implement project information and communication processes

  1. Manage the generation, gathering, storage, retrieval, analysis and dissemination of information by project staff and stakeholders
  2. Implement, modify, monitor and control designated information-validation processes to optimise quality and accuracy of data
  3. Implement and maintain appropriate communication networks
  4. Identify and resolve communication and information-management system issues
Manage the generation, gathering, storage, retrieval, analysis and dissemination of information by project staff and stakeholders

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Implement, modify, monitor and control designated information-validation processes to optimise quality and accuracy of data

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Implement and maintain appropriate communication networks

Completed
Date:

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Evidence:

 

 

 

 

 

 

 

Identify and resolve communication and information-management system issues

Completed
Date:

Teacher:
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Assess information and communication outcomes

  1. Finalise and archive records according to agreed project information ownership and control requirements
  2. Review project outcomes to determine the effectiveness of management information and communication processes and procedures
  3. Identify and document lessons learned and recommended improvements for application to future projects
Finalise and archive records according to agreed project information ownership and control requirements

Completed
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Evidence:

 

 

 

 

 

 

 

Review project outcomes to determine the effectiveness of management information and communication processes and procedures

Completed
Date:

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Identify and document lessons learned and recommended improvements for application to future projects

Completed
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Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

developing and implementing a range of project communication that facilitates effective outcomes for a project of sufficient complexity to demonstrate the full range of performance requirements

applying workplace-based project information system

developing a project communication plan.

Context of and specific resources for assessment

Assessment must ensure:

access to project communication and information management documentation

consideration of feedback from project team members and other stakeholders as to how effectively communication was managed.

Method of assessment

A range of assessment methods should be used to assess practical skill and knowledge. The following examples are appropriate for this unit:

direct questioning combined with review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate

oral or written questioning to assess knowledge of strategies for managing project information and communication and their application to different situations

analysis of responses in addressing case studies and scenarios that present issues and problems in project communication management

observation of performance in role plays that demonstrate communication skills

evaluation of communication management plan

review of identification and reporting of problems in communication and information management system.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.

Required Skills and Knowledge

Required skills

analytical and organising skills to manage information and review project outcomes

literacy skills to write reports and communicate key issues

technology skills to facilitate effective communication.

Required knowledge

alternative communication methods and media applications

project-management information systems and their various applications.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Delegated authority means that activities may:

be conducted routinely or as changing circumstances dictate

be done independently within broad guidance

involve consultation with other project members, teams and internal stakeholders

involve taking a lead role in a team where required

involve the selection, use and supervision of appropriate communication-management methods and tools

take into account internal organisational change and external environmental change.

Communication management plan may include:

communication strategy, including:

allocated responsibility

frequency

media used

type

objectives

organisational chart

organisational communication policy and procedures

responsibilities

stakeholder communication expectations

stakeholder segmentation against interests, power and influence

target audience

type of project reporting.

Project-management information system:

is a means of communicating knowledge about the project

provides a systematic approach to the storage, searching and retrieval of information relevant to the project

may include:

access authority levels

complex computer-based systems

data ownership considerations

modified systems to cater for unique project requirements

privacy considerations

simple manual systems.

Communication networks may include:

client organisation

community groups

end users

formal networks

informal networks

internet and intranet-based

lobby groups

organisation's communication networks

project governance bodies, including:

expert groups

project directorate

reference groups

steering committees

task teams

working groups

social media.