The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Develop staffing plan
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Determine staffing requirements to allow the business to run effectively, in accordance with requirements outlined in the business plan Completed |
Evidence:
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Identify and compare existing skills of owner/s and staff with business requirements to identify any gaps Completed |
Evidence:
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Develop policies and procedures for owner/s and staff, in accordance with the business plan Completed |
Evidence:
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Recruit, induct, train and retain team
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Develop job or position descriptions, competencies required and selection criteria to meet business’ needs Completed |
Evidence:
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Judge information obtained from each candidate against specified selection criteria, and select according to business needs and legal requirements Completed |
Evidence:
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Induct new staff members in accordance with policies and procedures of the business Completed |
Evidence:
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Make team members aware of their responsibilities and performance requirements as soon as practicable, and take opportunities to coach team members who are unfamiliar with procedures of the business Completed |
Evidence:
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Develop and implement a staff development program and career paths based on requirements of business and staff competencies Completed |
Evidence:
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Advertise staff vacancies appropriately in accordance with staffing plan Completed |
Evidence:
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Comply with industrial relations obligations
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Clarify workplace rights and obligations of employers and employees, in accordance with legal requirements and codes of practice Completed |
Evidence:
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Counsel staff, if required, in a positive and constructive manner and record outcomes accurately Completed |
Evidence:
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Maintain staff records
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Develop staff records system to provide timely and accurate information, in accordance with confidentiality, legal and taxation requirements Completed |
Evidence:
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Monitor and accurately maintain system for recording and retrieving personnel and payroll information, and seek specialist advice where required Completed |
Evidence:
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Manage staff
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Regularly review contribution and skills of self and other team members to ensure performance is in line with agreed performance measures Completed |
Evidence:
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Monitor and adjust staffing requirements to respond to any changes in tasks and functions required by the business Completed |
Evidence:
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Support and encourage staff, and acknowledge and reward their contribution Completed |
Evidence:
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Regularly provide opportunities for staff to discuss work related issues Completed |
Evidence:
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Develop contingency plans to cope with unexpected or extreme situations and take appropriate corrective action as required Completed |
Evidence:
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Review team performance
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Develop positive and constructive relationships with and between team members Completed |
Evidence:
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Review and update team objectives in support of business goals on a regular basis in consultation with team members Completed |
Evidence:
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Identify strengths and weaknesses of team against current and expected work requirements Completed |
Evidence:
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Schedule time, on a regular basis, for team members to review work operations to maintain and improve operational efficiency Completed |
Evidence:
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Encourage team members to monitor their own performance, suggest improvements and identify professional development needs, in accordance with personal and business requirements Completed |
Evidence:
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Monitor and review staff turnover rate Completed |
Evidence:
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