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Evidence Guide: BSBWOR203 - Work effectively with others

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

BSBWOR203 - Work effectively with others

What evidence can you provide to prove your understanding of each of the following citeria?

Develop effective workplace relationships

  1. Identify own responsibilities and duties in relation to workgroup members and undertake activities in a manner that promotes cooperation and good relationships
  2. Take time and resource constraints into account in fulfilling work requirements of self and others
  3. Encourage, acknowledge and act on constructive feedback provided by others in the workgroup
Identify own responsibilities and duties in relation to workgroup members and undertake activities in a manner that promotes cooperation and good relationships

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take time and resource constraints into account in fulfilling work requirements of self and others

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage, acknowledge and act on constructive feedback provided by others in the workgroup

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Contribute to workgroup activities

  1. Provide support to team members to ensure workgroup goals are met
  2. Contribute constructively to workgroup goals and tasks according to organisational requirements
  3. Share information relevant to work with workgroup to ensure designated goals are met
  4. Identify and plan strategies/opportunities for improvement of workgroup in liaison with workgroup
Provide support to team members to ensure workgroup goals are met

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Contribute constructively to workgroup goals and tasks according to organisational requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Share information relevant to work with workgroup to ensure designated goals are met

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and plan strategies/opportunities for improvement of workgroup in liaison with workgroup

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Deal effectively with issues, problems and conflict

  1. Respect differences in personal values and beliefs and their importance in the development of relationships
  2. Identify any linguistic and cultural differences in communication styles and respond appropriately
  3. Identify issues, problems and conflict encountered in the workplace
  4. Seek assistance from workgroup members when issues, problems and conflict arise and suggest possible ways of dealing with them as appropriate or refer them to the appropriate person
Respect differences in personal values and beliefs and their importance in the development of relationships

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify any linguistic and cultural differences in communication styles and respond appropriately

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify issues, problems and conflict encountered in the workplace

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek assistance from workgroup members when issues, problems and conflict arise and suggest possible ways of dealing with them as appropriate or refer them to the appropriate person

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Develop effective workplace relationships

1.1 Identify own responsibilities and duties in relation to workgroup members and undertake activities in a manner that promotes cooperation and good relationships

1.2 Take time and resource constraints into account in fulfilling work requirements of self and others

1.3 Encourage, acknowledge and act on constructive feedback provided by others in the workgroup

2. Contribute to workgroup activities

2.1 Provide support to team members to ensure workgroup goals are met

2.2 Contribute constructively to workgroup goals and tasks according to organisational requirements

2.3 Share information relevant to work with workgroup to ensure designated goals are met

2.4 Identify and plan strategies/opportunities for improvement of workgroup in liaison with workgroup

3. Deal effectively with issues, problems and conflict

3.1 Respect differences in personal values and beliefs and their importance in the development of relationships

3.2 Identify any linguistic and cultural differences in communication styles and respond appropriately

3.3 Identify issues, problems and conflict encountered in the workplace

3.4 Seek assistance from workgroup members when issues, problems and conflict arise and suggest possible ways of dealing with them as appropriate or refer them to the appropriate person

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Develop effective workplace relationships

1.1 Identify own responsibilities and duties in relation to workgroup members and undertake activities in a manner that promotes cooperation and good relationships

1.2 Take time and resource constraints into account in fulfilling work requirements of self and others

1.3 Encourage, acknowledge and act on constructive feedback provided by others in the workgroup

2. Contribute to workgroup activities

2.1 Provide support to team members to ensure workgroup goals are met

2.2 Contribute constructively to workgroup goals and tasks according to organisational requirements

2.3 Share information relevant to work with workgroup to ensure designated goals are met

2.4 Identify and plan strategies/opportunities for improvement of workgroup in liaison with workgroup

3. Deal effectively with issues, problems and conflict

3.1 Respect differences in personal values and beliefs and their importance in the development of relationships

3.2 Identify any linguistic and cultural differences in communication styles and respond appropriately

3.3 Identify issues, problems and conflict encountered in the workplace

3.4 Seek assistance from workgroup members when issues, problems and conflict arise and suggest possible ways of dealing with them as appropriate or refer them to the appropriate person