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Evidence Guide: CHCADMIN201D - Undertake basic administrative duties

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CHCADMIN201D - Undertake basic administrative duties

What evidence can you provide to prove your understanding of each of the following citeria?

Follow organisation reporting procedures

  1. Report information in accordance with organisation requirements
  2. Report details clearly, and accurately
  3. Distribute reports according to organisation policy and procedures
  4. Keep records secured according to organisation policy and procedures
  5. Replenish materials and supplies according to organisation policy and procedures
Report information in accordance with organisation requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report details clearly, and accurately

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Distribute reports according to organisation policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Keep records secured according to organisation policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Replenish materials and supplies according to organisation policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use workplace equipment

  1. Use equipment relevant to the work role according to instructions and guidelines
  2. Seek assistance and guidance from other staff and obtain as appropriate
  3. Report malfunctions to the appropriate person
Use equipment relevant to the work role according to instructions and guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek assistance and guidance from other staff and obtain as appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report malfunctions to the appropriate person

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this unit of competency:

The individual being assessed must provide evidence of specified essential knowledge as well as skills

Assessment must include the normal range of workplace situations

Access and equity considerations:

All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities

Context of and specific resources for assessment:

This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged

Resources required for assessment include:

access to appropriate workplace where assessment can take place, or simulation of realistic workplace setting

Method of assessment:

Assessment may include observation, questioning and evidence gathered from the workplace environment

Workplace evidence can include testimonials, portfolios or completed workplace records/ documentation

Required Skills and Knowledge

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include knowledge of:

Organisation policies and procedures for recording information and keeping records

Organisation policies and procedures for maintaining supplies

Appropriate practices to enhance sustainability in the work context, in particular through efficient use of resources

Essential skills:

It is critical that the candidate demonstrate the ability to:

Follow relevant policies, guidelines and procedures of the organisation relating to administrative duties

Complete documentation, if required by organisation/service

In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include the ability to:

Apply language, literacy and numeracy competence appropriate to the requirements of the organisation and client group:

this may range from oral communication skills if reporting verbally, to writing skills if filling in work forms

organisation forms may also vary in complexity

language used may be English or a community language

Take into account opportunities to address waste minimisation, environmental responsibility and sustainable practice issues, including appropriate practices to ensure efficient use of resources

Use workplace equipment appropriate to job role

Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Reporting procedures may include those for:

Written records supplies

Reports may be:

Verbal or written

In English or community language as required by the organisation/service

Records may include those relating to:

Administrative tasks

Staff e.g. Job sheets, time sheets, rosters

Users of the service e.g. referral sheets, meal charts

Nursing reports

Specialised charts e.g. bowel charts

Other services

Workplace equipment may include:

Photocopiers

Telephones

Answering machines

Computers

Fax machines

E mail

Two way radios

Vacuum cleaners

Microwave ovens