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Evidence Guide: CHCAGE003 - Coordinate services for older people

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CHCAGE003 - Coordinate services for older people

What evidence can you provide to prove your understanding of each of the following citeria?

Elements define the essential outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Coordinate the delivery of the individualised plan

  1. Identify and prioritise the needs, goals and preferences of the older person outlined in the individualised plan
  2. Coordinate services and support activities in consultation with the older person and colleagues
  3. Outline and clarify all service providers’ understanding of the individualised plan and their roles and responsibilities
  4. Recognise signs consistent with financial, physical or emotional abuse or neglect of the older person and respond in line with organisation guidelines
Identify and prioritise the needs, goals and preferences of the older person outlined in the individualised plan

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Coordinate services and support activities in consultation with the older person and colleagues

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Outline and clarify all service providers’ understanding of the individualised plan and their roles and responsibilities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recognise signs consistent with financial, physical or emotional abuse or neglect of the older person and respond in line with organisation guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise and negotiate with appropriate personnel and service providers

  1. Support the older person to access and negotiate resources in order to deliver identified services
  2. Support the older person to access community support agencies to facilitate the achievement of established goals
  3. Recognise when a service and/or support worker is no longer able to provide the level of service required and take action to minimise disruption to service delivery
Support the older person to access and negotiate resources in order to deliver identified services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support the older person to access community support agencies to facilitate the achievement of established goals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recognise when a service and/or support worker is no longer able to provide the level of service required and take action to minimise disruption to service delivery

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support family and carers

  1. Recognise the impact of support issues on the carer/s and families and refer appropriately
  2. Provide support and respite for carer/s
Recognise the impact of support issues on the carer/s and families and refer appropriately

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide support and respite for carer/s

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Coordinate feedback

  1. Explain to all service providers the mechanism/s for providing feedback on the effectiveness of the individualised plan
  2. Obtain feedback from service providers on the effectiveness of the individualised plan and report to supervising health professional
  3. Seek feedback from the older person and/or their advocate and report to supervising health professional
  4. Support the older person to seek advice and assistance from relevant health professionals when their goals are not being reached
Explain to all service providers the mechanism/s for providing feedback on the effectiveness of the individualised plan

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain feedback from service providers on the effectiveness of the individualised plan and report to supervising health professional

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek feedback from the older person and/or their advocate and report to supervising health professional

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support the older person to seek advice and assistance from relevant health professionals when their goals are not being reached

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

Coordinate the delivery of the individualised plan

1.1 Identify and prioritise the needs, goals and preferences of the older person outlined in the individualised plan

1.2 Coordinate services and support activities in consultation with the older person and colleagues

1.3 Outline and clarify all service providers’ understanding of the individualised plan and their roles and responsibilities

1.4 Recognise signs consistent with financial, physical or emotional abuse or neglect of the older person and respond in line with organisation guidelines

2. Liaise and negotiate with appropriate personnel and service providers

2.1 Support the older person to access and negotiate resources in order to deliver identified services

2.2 Support the older person to access community support agencies to facilitate the achievement of established goals

2.3 Recognise when a service and/or support worker is no longer able to provide the level of service required and take action to minimise disruption to service delivery

3. Support family and carers

3.1 Recognise the impact of support issues on the carer/s and families and refer appropriately

3.2 Provide support and respite for carer/s

4. Coordinate feedback

4.1 Explain to all service providers the mechanism/s for providing feedback on the effectiveness of the individualised plan

4.2 Obtain feedback from service providers on the effectiveness of the individualised plan and report to supervising health professional

4.3 Seek feedback from the older person and/or their advocate and report to supervising health professional

4.4 Support the older person to seek advice and assistance from relevant health professionals when their goals are not being reached

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

Coordinate the delivery of the individualised plan

1.1 Identify and prioritise the needs, goals and preferences of the older person outlined in the individualised plan

1.2 Coordinate services and support activities in consultation with the older person and colleagues

1.3 Outline and clarify all service providers’ understanding of the individualised plan and their roles and responsibilities

1.4 Recognise signs consistent with financial, physical or emotional abuse or neglect of the older person and respond in line with organisation guidelines

2. Liaise and negotiate with appropriate personnel and service providers

2.1 Support the older person to access and negotiate resources in order to deliver identified services

2.2 Support the older person to access community support agencies to facilitate the achievement of established goals

2.3 Recognise when a service and/or support worker is no longer able to provide the level of service required and take action to minimise disruption to service delivery

3. Support family and carers

3.1 Recognise the impact of support issues on the carer/s and families and refer appropriately

3.2 Provide support and respite for carer/s

4. Coordinate feedback

4.1 Explain to all service providers the mechanism/s for providing feedback on the effectiveness of the individualised plan

4.2 Obtain feedback from service providers on the effectiveness of the individualised plan and report to supervising health professional

4.3 Seek feedback from the older person and/or their advocate and report to supervising health professional

4.4 Support the older person to seek advice and assistance from relevant health professionals when their goals are not being reached