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Evidence Guide: CHCCCS009 - Facilitate responsible behaviour

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CHCCCS009 - Facilitate responsible behaviour

What evidence can you provide to prove your understanding of each of the following citeria?

Elements define the essential outcomes

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Observe individuals

  1. Use formal and informal methods to observe and monitor individuals
  2. Recognise situations for potential conflict and identify appropriate preventative and defusing strategies that can be employed
  3. Evaluate the person’s behaviour and interactions in a fair, objective and consistent manner
  4. Ensure decisions on action are consistent with available evidence and organisation policies
  5. Seek specialist advice and make necessary referrals
Use formal and informal methods to observe and monitor individuals

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Recognise situations for potential conflict and identify appropriate preventative and defusing strategies that can be employed

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Evaluate the person’s behaviour and interactions in a fair, objective and consistent manner

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Ensure decisions on action are consistent with available evidence and organisation policies

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Seek specialist advice and make necessary referrals

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Manage conflict

  1. Conduct interactions with individuals in a fair, just, humane, equitable and positive manner
  2. Use communication strategies with individuals for effective interaction and problem solving
  3. Consider cultural sensitivities and adapt style and language to accommodate different cultural values and practices
  4. Identify potential causes of conflict and use a range of appropriate and effective defusing responses
  5. Use negotiation techniques to divert and minimise aggressive behaviour
  6. Use negotiation to examine cause and effect and encourage appropriate responsibility and accountability for behaviour and its outcomes
Conduct interactions with individuals in a fair, just, humane, equitable and positive manner

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Use communication strategies with individuals for effective interaction and problem solving

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Consider cultural sensitivities and adapt style and language to accommodate different cultural values and practices

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify potential causes of conflict and use a range of appropriate and effective defusing responses

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Use negotiation techniques to divert and minimise aggressive behaviour

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Use negotiation to examine cause and effect and encourage appropriate responsibility and accountability for behaviour and its outcomes

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Respond to behaviours of concern

  1. Challenge behaviours of concern and clearly outline options and opportunities to change with positive encouragement
  2. Confirm using clear, calm and objective language the implications of continuing behaviours of concern
  3. Follow procedures to ensure personal safety of self, the individual, colleagues and others
  4. Select strategies and responses for their potential to provide role models and examples of confident assertive behaviour
  5. Carry out interventions based on an analysis of the situation and organisation policies and procedures
Challenge behaviours of concern and clearly outline options and opportunities to change with positive encouragement

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Confirm using clear, calm and objective language the implications of continuing behaviours of concern

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Follow procedures to ensure personal safety of self, the individual, colleagues and others

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Select strategies and responses for their potential to provide role models and examples of confident assertive behaviour

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Carry out interventions based on an analysis of the situation and organisation policies and procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Complete reporting requirements

  1. Report incidents in a manner that complies with policy, procedures and legislation
  2. Prepare reports and other documentation according to organisation requirements
  3. Maintain currency of documentation by making appropriate updates
Report incidents in a manner that complies with policy, procedures and legislation

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Prepare reports and other documentation according to organisation requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Maintain currency of documentation by making appropriate updates

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Observe individuals

1.1 Use formal and informal methods to observe and monitor individuals

1.2 Recognise situations for potential conflict and identify appropriate preventative and defusing strategies that can be employed

1.3 Evaluate the person’s behaviour and interactions in a fair, objective and consistent manner

1.4 Ensure decisions on action are consistent with available evidence and organisation policies

1.5 Seek specialist advice and make necessary referrals

2. Manage conflict

2.1 Conduct interactions with individuals in a fair, just, humane, equitable and positive manner

2.2 Use communication strategies with individuals for effective interaction and problem solving

2.3 Consider cultural sensitivities and adapt style and language to accommodate different cultural values and practices

2.4 Identify potential causes of conflict and use a range of appropriate and effective defusing responses

2.5 Use negotiation techniques to divert and minimise aggressive behaviour

2.6 Use negotiation to examine cause and effect and encourage appropriate responsibility and accountability for behaviour and its outcomes

3. Respond to behaviours of concern

3.1 Challenge behaviours of concern and clearly outline options and opportunities to change with positive encouragement

3.2 Confirm using clear, calm and objective language the implications of continuing behaviours of concern

3.3 Follow procedures to ensure personal safety of self, the individual, colleagues and others

3.4 Select strategies and responses for their potential to provide role models and examples of confident assertive behaviour

3.5 Carry out interventions based on an analysis of the situation and organisation policies and procedures

4. Complete reporting requirements

4.1 Report incidents in a manner that complies with policy, procedures and legislation

4.2 Prepare reports and other documentation according to organisation requirements

4.3 Maintain currency of documentation by making appropriate updates

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Observe individuals

1.1 Use formal and informal methods to observe and monitor individuals

1.2 Recognise situations for potential conflict and identify appropriate preventative and defusing strategies that can be employed

1.3 Evaluate the person’s behaviour and interactions in a fair, objective and consistent manner

1.4 Ensure decisions on action are consistent with available evidence and organisation policies

1.5 Seek specialist advice and make necessary referrals

2. Manage conflict

2.1 Conduct interactions with individuals in a fair, just, humane, equitable and positive manner

2.2 Use communication strategies with individuals for effective interaction and problem solving

2.3 Consider cultural sensitivities and adapt style and language to accommodate different cultural values and practices

2.4 Identify potential causes of conflict and use a range of appropriate and effective defusing responses

2.5 Use negotiation techniques to divert and minimise aggressive behaviour

2.6 Use negotiation to examine cause and effect and encourage appropriate responsibility and accountability for behaviour and its outcomes

3. Respond to behaviours of concern

3.1 Challenge behaviours of concern and clearly outline options and opportunities to change with positive encouragement

3.2 Confirm using clear, calm and objective language the implications of continuing behaviours of concern

3.3 Follow procedures to ensure personal safety of self, the individual, colleagues and others

3.4 Select strategies and responses for their potential to provide role models and examples of confident assertive behaviour

3.5 Carry out interventions based on an analysis of the situation and organisation policies and procedures

4. Complete reporting requirements

4.1 Report incidents in a manner that complies with policy, procedures and legislation

4.2 Prepare reports and other documentation according to organisation requirements

4.3 Maintain currency of documentation by making appropriate updates