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Evidence Guide: CHCCCS019 - Recognise and respond to crisis situations

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CHCCCS019 - Recognise and respond to crisis situations

What evidence can you provide to prove your understanding of each of the following citeria?

Elements define the essential outcomes

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify imminent crisis situations

  1. Recognise and respond to signs indicating that there may be safety issues for people
  2. Consider indicators from direct and indirect communications that suggest the presence of safety issues
  3. Ask directly about safety issues whenever there are grounds for concern, and take immediate action based on organisation’s procedures
Recognise and respond to signs indicating that there may be safety issues for people

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Consider indicators from direct and indirect communications that suggest the presence of safety issues

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Ask directly about safety issues whenever there are grounds for concern, and take immediate action based on organisation’s procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Address immediate safety concerns

  1. Listen empathetically to details of current crisis situation
  2. Affirm and strengthen links to safety and living
  3. Provide structure and strategies for dealing with the immediate crisis through enabling thoughts and behaviours
  4. Balance collaboration and direction according to the person’s current capacity for decision-making and coping
  5. Identify and agree actions to reduce immediate danger and risk to others, including mobilisation of emergency assistance as required
  6. Confirm that actions are legal, ethical, consistent with organisation policy and meet duty of care requirements
  7. Seek advice or assistance from supervisor as required
Listen empathetically to details of current crisis situation

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Affirm and strengthen links to safety and living

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Provide structure and strategies for dealing with the immediate crisis through enabling thoughts and behaviours

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Balance collaboration and direction according to the person’s current capacity for decision-making and coping

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify and agree actions to reduce immediate danger and risk to others, including mobilisation of emergency assistance as required

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Confirm that actions are legal, ethical, consistent with organisation policy and meet duty of care requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Seek advice or assistance from supervisor as required

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Provide referral for crisis intervention support

  1. Empower person to make informed choices about further help
  2. Explore possible barriers to seeking or accepting help and develop responses
  3. Develop a plan with the individual that includes agreed first steps to access and use informal supports and professional help
  4. Refer to appropriate professionals as required
  5. Complete and maintain accurate documentation
Empower person to make informed choices about further help

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Explore possible barriers to seeking or accepting help and develop responses

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop a plan with the individual that includes agreed first steps to access and use informal supports and professional help

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Refer to appropriate professionals as required

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Complete and maintain accurate documentation

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Care for self

  1. Recognise and minimise risks to self associated with crisis support
  2. Identify and respond to the need for supervision and debriefing
Recognise and minimise risks to self associated with crisis support

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify and respond to the need for supervision and debriefing

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify imminent crisis situations

1.1 Recognise and respond to signs indicating that there may be safety issues for people

1.2 Consider indicators from direct and indirect communications that suggest the presence of safety issues

1.3 Ask directly about safety issues whenever there are grounds for concern, and take immediate action based on organisation’s procedures

2. Address immediate safety concerns

2.1 Listen empathetically to details of current crisis situation

2.2 Affirm and strengthen links to safety and living

2.3 Provide structure and strategies for dealing with the immediate crisis through enabling thoughts and behaviours

2.4 Balance collaboration and direction according to the person’s current capacity for decision-making and coping

2.5 Identify and agree actions to reduce immediate danger and risk to others, including mobilisation of emergency assistance as required

2.6 Confirm that actions are legal, ethical, consistent with organisation policy and meet duty of care requirements

2.7 Seek advice or assistance from supervisor as required

3. Provide referral for crisis intervention support

3.1 Empower person to make informed choices about further help

3.2 Explore possible barriers to seeking or accepting help and develop responses

3.3 Develop a plan with the individual that includes agreed first steps to access and use informal supports and professional help

3.4 Refer to appropriate professionals as required

3.5 Complete and maintain accurate documentation

4. Care for self

4.1 Recognise and minimise risks to self associated with crisis support

4.2 Identify and respond to the need for supervision and debriefing

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify imminent crisis situations

1.1 Recognise and respond to signs indicating that there may be safety issues for people

1.2 Consider indicators from direct and indirect communications that suggest the presence of safety issues

1.3 Ask directly about safety issues whenever there are grounds for concern, and take immediate action based on organisation’s procedures

2. Address immediate safety concerns

2.1 Listen empathetically to details of current crisis situation

2.2 Affirm and strengthen links to safety and living

2.3 Provide structure and strategies for dealing with the immediate crisis through enabling thoughts and behaviours

2.4 Balance collaboration and direction according to the person’s current capacity for decision-making and coping

2.5 Identify and agree actions to reduce immediate danger and risk to others, including mobilisation of emergency assistance as required

2.6 Confirm that actions are legal, ethical, consistent with organisation policy and meet duty of care requirements

2.7 Seek advice or assistance from supervisor as required

3. Provide referral for crisis intervention support

3.1 Empower person to make informed choices about further help

3.2 Explore possible barriers to seeking or accepting help and develop responses

3.3 Develop a plan with the individual that includes agreed first steps to access and use informal supports and professional help

3.4 Refer to appropriate professionals as required

3.5 Complete and maintain accurate documentation

4. Care for self

4.1 Recognise and minimise risks to self associated with crisis support

4.2 Identify and respond to the need for supervision and debriefing