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Evidence Guide: CHCCEL008 - Plan, present and evaluate funeral and memorial ceremonies

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

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CHCCEL008 - Plan, present and evaluate funeral and memorial ceremonies

What evidence can you provide to prove your understanding of each of the following citeria?

Elements define the essential outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan funeral and memorial ceremonies

  1. Accept referrals for funerals and memorials according to professional boundaries and protocols
  2. Identify and confirm practical ceremony arrangements, requirements and limitations through liaison with funeral services and other personnel
  3. Provide accurate and current information to clients about ceremony options
  4. Use communication that acknowledges and respects client loss and grief issues
Accept referrals for funerals and memorials according to professional boundaries and protocols

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and confirm practical ceremony arrangements, requirements and limitations through liaison with funeral services and other personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide accurate and current information to clients about ceremony options

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use communication that acknowledges and respects client loss and grief issues

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop personalised funeral and memorial ceremony content

  1. Gather information about the deceased in a sensitive manner as a basis for ceremony content
  2. Identify key loss and grief related issues required for input of the celebrant at various points in the ceremony.
  3. Reflect on and use information provided about the deceased to develop ceremonial elements
  4. Develop eulogy or integrate life story into ceremony based on client wishes and information
  5. Refine and finalise content in consultation with client
  6. Identify and organise required resources
Gather information about the deceased in a sensitive manner as a basis for ceremony content

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify key loss and grief related issues required for input of the celebrant at various points in the ceremony.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Reflect on and use information provided about the deceased to develop ceremonial elements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop eulogy or integrate life story into ceremony based on client wishes and information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Refine and finalise content in consultation with client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and organise required resources

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Present funeral and memorial ceremonies

  1. Liaise with other service providers at the ceremony to support smooth running of ceremony
  2. Facilitate and lead the orderly progression of the ceremony according to the ceremony design and provide clear directions as required
  3. Present the ceremony as agreed using presentation techniques suited to the nature of the occasion
  4. Include ceremony participants according to agreed ceremony arrangements
Liaise with other service providers at the ceremony to support smooth running of ceremony

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate and lead the orderly progression of the ceremony according to the ceremony design and provide clear directions as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Present the ceremony as agreed using presentation techniques suited to the nature of the occasion

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Include ceremony participants according to agreed ceremony arrangements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate funeral/memorial ceremonies

  1. Seek feedback from clients at an appropriate time about services provided
  3. Document evaluation outcomes and use to enhance future practice
Seek feedback from clients at an appropriate time about services provided

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document evaluation outcomes and use to enhance future practice

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan funeral and memorial ceremonies

1.1 Accept referrals for funerals and memorials according to professional boundaries and protocols

1.2 Identify and confirm practical ceremony arrangements, requirements and limitations through liaison with funeral services and other personnel

1.3 Provide accurate and current information to clients about ceremony options

1.4 Use communication that acknowledges and respects client loss and grief issues

2. Develop personalised funeral and memorial ceremony content

2.1 Gather information about the deceased in a sensitive manner as a basis for ceremony content

2.2 Identify key loss and grief related issues required for input of the celebrant at various points in the ceremony.

2.3 Reflect on and use information provided about the deceased to develop ceremonial elements

2.4 Develop eulogy or integrate life story into ceremony based on client wishes and information

2.5 Refine and finalise content in consultation with client

2.6 Identify and organise required resources

3. Present funeral and memorial ceremonies

3.1 Liaise with other service providers at the ceremony to support smooth running of ceremony

3.2 Facilitate and lead the orderly progression of the ceremony according to the ceremony design and provide clear directions as required

3.3 Present the ceremony as agreed using presentation techniques suited to the nature of the occasion

3.4 Include ceremony participants according to agreed ceremony arrangements

4. Evaluate funeral/memorial ceremonies

4.1 Seek feedback from clients at an appropriate time about services provided

4.2 Reflect on own performance and services and identify areas of strength and potential improvement

4.3 Document evaluation outcomes and use to enhance future practice

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan funeral and memorial ceremonies

1.1 Accept referrals for funerals and memorials according to professional boundaries and protocols

1.2 Identify and confirm practical ceremony arrangements, requirements and limitations through liaison with funeral services and other personnel

1.3 Provide accurate and current information to clients about ceremony options

1.4 Use communication that acknowledges and respects client loss and grief issues

2. Develop personalised funeral and memorial ceremony content

2.1 Gather information about the deceased in a sensitive manner as a basis for ceremony content

2.2 Identify key loss and grief related issues required for input of the celebrant at various points in the ceremony.

2.3 Reflect on and use information provided about the deceased to develop ceremonial elements

2.4 Develop eulogy or integrate life story into ceremony based on client wishes and information

2.5 Refine and finalise content in consultation with client

2.6 Identify and organise required resources

3. Present funeral and memorial ceremonies

3.1 Liaise with other service providers at the ceremony to support smooth running of ceremony

3.2 Facilitate and lead the orderly progression of the ceremony according to the ceremony design and provide clear directions as required

3.3 Present the ceremony as agreed using presentation techniques suited to the nature of the occasion

3.4 Include ceremony participants according to agreed ceremony arrangements

4. Evaluate funeral/memorial ceremonies

4.1 Seek feedback from clients at an appropriate time about services provided

4.2 Reflect on own performance and services and identify areas of strength and potential improvement

4.3 Document evaluation outcomes and use to enhance future practice

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

planned, and evaluated at least 4 different ceremonies, including both funerals and memorials

written and evaluated at least 4 eulogies

presented funeral or memorial ceremonies using presentation techniques suited to those ceremonies for at least 2 of the following situations, including the delivery of at least 1 eulogy

death of a young person

an unexpected accidental death

an older person.

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

legal and ethical considerations for the conduct of funeral and memorial ceremonies, and how these apply in individual practice

codes of practice, including professional funeral services industry parameters and protocols in dealing with the bereaved and the deceased

duty of care

privacy, confidentiality and disclosure

records management

work role boundaries – responsibilities and limitations

funeral celebrant role in the ceremony and civil celebrant role in providing an inclusive ceremony

roles and responsibilities of funeral services personnel and external contractors and agencies and working within these

potential differences between the celebrant’s role in funerals and memorial services

history, current practices and changing attitudes to dying and death care in Australia

physiology of dying and death – basic processes and time frames

the process of how a person is treated from the point of death until burial or care/dispersal of their remains/ashes, if the body is cremated, and relationship with the celebrant’s involvement

social, religious and cultural differences and traditions that impact on funeral and memorial ceremonies, including

burial and interment

disposal of human remains

traditions related to loss and grief

historical, current and emerging options that families have for

preparing for and dealing with death

place and timing of the ceremony

disposal of the body

challenges in working with bereaved families and friends and defence mechanisms of the bereaved, differing perceptions and experiences of the deceased, dealing with unfinished business, offering support and hope whilst honouring the loss and grief of the bereaved, for both close family, friends and others

different structures and features of funeral and memorial ceremonies, including

burial

interment

cremation

entombment

placing or scattering of ashes

committal style

types of practical considerations for funeral ceremonies, including

potential time restrictions and options

venue constraints and options

requirements for communication with funeral services personnel

resources used when conducting funeral/memorial ceremonies to bring consciousness to the sense of loss and thankfulness for the life lived

poetry and prose (secular and religious)

the placing of special personal effects with the deceased

photographs

use of music

audiovisual

choice and placement of flowers

use of lighting

placement of candles

inclusion of other speakers or readers

ceremony programs

ways to use the ceremony to celebrate and honour the life of the deceased

public speaking and presentation techniques, and how these may be used and adapted for funeral and memorial services

role and importance of evaluation, including:

how to incorporate evaluation into practice

techniques for obtaining feedback from clients

techniques and process for self-evaluation

importance of self-care, and self-care strategies.