The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Conduct case management meetings
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Facilitate information sharing with the client by establishing an appropriate rapport with the client and implementing appropriate procedures including: Completed |
Evidence:
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establish purpose, objectives and agenda of the meeting |
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Completed |
Evidence:
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facilitate discussion |
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Completed |
Evidence:
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resolve conflict where relevant |
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Completed |
Evidence:
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identify, negotiate and record outcomes
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Identify and agree boundaries and processes within service delivery, including: Completed |
Evidence:
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rights, roles, responsibilities, decision-making processes, accountability and outcomes |
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Completed |
Evidence:
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ways of addressing experience, skills, values and development of participant |
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Completed |
Evidence:
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impact of statutory mandates on interventions, the client and significant others |
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Completed |
Evidence:
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the impact of value systems of worker, client and key stakeholders on outcomes |
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Completed |
Evidence:
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information sharing and planning |
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Completed |
Evidence:
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appropriate conflict resolution techniques to be employed
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Define and explore individual family and community needs and rights, and organisation responsibilities to assure the rights are protected for all concerned Completed |
Evidence:
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Develop an appropriate approach to case management
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Develop and utilise case management processes appropriate to implementing statutory requirements Completed |
Evidence:
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Implement appropriate processes to facilitate client setting of goals and participation in case management processes Completed |
Evidence:
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Integrate appropriate cultural considerations into all aspects of case management planning Completed |
Evidence:
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Provide information on rights of appeal and avenues of complaint so client understands their rights Completed |
Evidence:
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Develop an appropriate case management plan
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Develop a case management plan to reflect initial assessment of needs Completed |
Evidence:
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Identify the full range of appropriate immediate, short and long term needs of the client and other relevant parties Completed |
Evidence:
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Develop action plans to reflect: Completed |
Evidence:
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integration of expertise of relevant stakeholders and other service deliverers |
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Completed |
Evidence:
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negotiated and agreed goals and operational processes |
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Completed |
Evidence:
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a range of strategies to address each goal and to maximise participation in plan |
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Completed |
Evidence:
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appropriate resource allocation |
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Completed |
Evidence:
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agreed responsibility for delivery |
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Completed |
Evidence:
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realistic and agreed indicators of success |
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Completed |
Evidence:
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rights and responsibilities of client
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Establish processes for monitoring and changing case plan Completed |
Evidence:
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Identify strategies to deal with complex or high risk situations Completed |
Evidence:
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Match requirements of case plan to experience, workload and geographical location of worker Completed |
Evidence:
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Focus plan on assisting clients to set and achieve realistic targets for change or action and to take personal responsibility Completed |
Evidence:
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Manage case work activities and processes
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Implement strategies to continually monitor the effectiveness of case management processes against agreed goals, relevant services and programs, client and stakeholder satisfaction Completed |
Evidence:
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Assess the need for changes in case plan, including the need for ongoing intervention, and develop strategies for alternatives as appropriate Completed |
Evidence:
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Successfully negotiate with relevant parties, any proposed changes arising from case review Completed |
Evidence:
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Utilise processes for case closure as appropriate, to comply with organisation procedures Completed |
Evidence:
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