The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Elements define the essential outcomes |
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Completed |
Evidence:
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Performance criteria specify the performance needed to demonstrate achievement of the element |
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Completed |
Evidence:
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Establish professional relationship with the client
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Establish relationship within appropriate professional boundaries Completed |
Evidence:
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Build trust and respect through use of effective communication techniques Completed |
Evidence:
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Identify and respond to client special needs Completed |
Evidence:
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Communicate in ways that take account of cultural considerations Completed |
Evidence:
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Exercise discretion and confidentiality Completed |
Evidence:
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Manage client interactions
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Use a collaborative and person centred approach when working with clients Completed |
Evidence:
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Use motivational interviewing as a basis for client interactions Completed |
Evidence:
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Seek client information respectfully and sensitively, using purposeful, systematic and diplomatic questions Completed |
Evidence:
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Support the client to identify and articulate key information that supports the provision of service Completed |
Evidence:
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Encourage clients to voice queries or concerns and address these appropriately Completed |
Evidence:
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Respond to difficult or challenging behaviour using established techniques Completed |
Evidence:
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Maintain professional integrity and boundaries at all times Completed |
Evidence:
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Work within scope of role and identify and respond to situations where interactions suggest the need for client referral Completed |
Evidence:
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Provide effective responses to client enquiries
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Select the most appropriate mode of communication for the information being provided Completed |
Evidence:
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Use language and terminology that the client will understand Completed |
Evidence:
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Present information clearly and with sufficient detail to meet client needs
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Confirm with client that the information has been understood and address any unresolved issues Completed |
Evidence:
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