The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Research all current information on the customer
|
|
Review records of any previous interaction with Centrelink Completed |
Evidence:
|
Identify potential issues for discussion Completed |
Evidence:
|
Research information to assist in providing advice for accuracy and relevance Completed |
Evidence:
|
Assessment of circumstance and capacity
|
|
Assess barriers to workforce participation Completed |
Evidence:
|
Estimate readiness for increased economic participation Completed |
Evidence:
|
Demonstrate support and understanding of the customer's capacity Completed |
Evidence:
|
Promote specific benefits to the customer
|
|
Identify future goals Completed |
Evidence:
|
Discuss opportunities for increased participation Completed |
Evidence:
|
Consider concerns about changes in patterns of participation Completed |
Evidence:
|
Provide information and advice to support courses of action Completed |
Evidence:
|
Develop a plan of action
|
|
Develop achievable and agreed steps Completed |
Evidence:
|
Confirm areas of responsibility for each step Completed |
Evidence:
|
Clarify and agree to involvement of other services Completed |
Evidence:
|
Ensure customer agrees to commit to all aspects of the participation plan Completed |
Evidence:
|
Record the participation plan in the agreed format Completed |
Evidence:
|
Monitor the participation plan
|
|
Monitor delivery of appropriate Centrelink services to ensure agreed services are provided Completed |
Evidence:
|
Monitor customer's commitment to agreed actions against the participation plan Completed |
Evidence:
|
Check the longer term arrangement to support ongoing progress Completed |
Evidence:
|
Check customer progress and satisfaction with the level of support Completed |
Evidence:
|
Make improvements to participation plan and service delivery as required Completed |
Evidence:
|