The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Develop and promote organisation policies and opportunities for client participation in organisation management
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Develop policies to encourage client participation in the organisation, its management and board of management Completed |
Evidence:
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Create opportunities for regular feedback from clients on service provision Completed |
Evidence:
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Seek specific feedback on proposals which may directly affect clients Completed |
Evidence:
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Identify and address barriers to client participation
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Consult with clients to identify barriers to participation Completed |
Evidence:
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Develop and implement processes for addressing identified barriers Completed |
Evidence:
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Develop and implement strategies to receive and address client complaints Completed |
Evidence:
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Review processes at regular intervals in conjunction with clients Completed |
Evidence:
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Support formation of client association
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Identify need for client association Completed |
Evidence:
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Develop and implement strategy for communication between client association and the organisation Completed |
Evidence:
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Provide on-going support and training for association as appropriate Completed |
Evidence:
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