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Evidence Guide: CHCCSL007 - Support counselling clients in decision-making processes

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CHCCSL007 - Support counselling clients in decision-making processes

What evidence can you provide to prove your understanding of each of the following citeria?

Elements define the essential outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist clients to clarify goals and requirements

  1. Explain clearly to clients the policy on record-keeping and confidentiality
  2. Encourage clients to identify and explore their aims, requirements and ideas
  3. Assist clients to identify practical goals and requirements for these, and discuss with clients how goals might be modified based on client strengths
  4. Identify situations where aims and requirements of clients cannot be met, and make referrals to alternative sources of guidance and support
Explain clearly to clients the policy on record-keeping and confidentiality

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage clients to identify and explore their aims, requirements and ideas

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist clients to identify practical goals and requirements for these, and discuss with clients how goals might be modified based on client strengths

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify situations where aims and requirements of clients cannot be met, and make referrals to alternative sources of guidance and support

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explore options with clients

  1. Identify collaboratively potential courses of action for meeting individual aims and requirements
  2. Identify and explore factors which could influence the preference for, and ability to achieve, a course of action
  3. Determine and explore features and likely consequences of possible courses of action
  4. Check client’s understanding of what is likely to be involved in each possible course of action
Identify collaboratively potential courses of action for meeting individual aims and requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and explore factors which could influence the preference for, and ability to achieve, a course of action

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine and explore features and likely consequences of possible courses of action

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Check client’s understanding of what is likely to be involved in each possible course of action

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support client to reach decisions

  1. Assist clients to assess possible advantages and disadvantages of each possible course of action, and their appropriateness for meeting client requirements
  2. Encourage clients to decide on a course of action and to consider alternatives which could be used, if necessary
  3. Document decisions and agreed ongoing support within organisation guidelines
Assist clients to assess possible advantages and disadvantages of each possible course of action, and their appropriateness for meeting client requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Encourage clients to decide on a course of action and to consider alternatives which could be used, if necessary

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document decisions and agreed ongoing support within organisation guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Assist clients to clarify goals and requirements

1.1 Explain clearly to clients the policy on record-keeping and confidentiality

1.2 Encourage clients to identify and explore their aims, requirements and ideas

1.3 Assist clients to identify practical goals and requirements for these, and discuss with clients how goals might be modified based on client strengths

1.4 Identify situations where aims and requirements of clients cannot be met, and make referrals to alternative sources of guidance and support

2. Explore options with clients

2.1 Identify collaboratively potential courses of action for meeting individual aims and requirements

2.2 Identify and explore factors which could influence the preference for, and ability to achieve, a course of action

2.3 Determine and explore features and likely consequences of possible courses of action

2.4 Check client’s understanding of what is likely to be involved in each possible course of action

3. Support client to reach decisions

3.1 Assist clients to assess possible advantages and disadvantages of each possible course of action, and their appropriateness for meeting client requirements

3.2 Encourage clients to decide on a course of action and to consider alternatives which could be used, if necessary

3.3 Document decisions and agreed ongoing support within organisation guidelines

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Assist clients to clarify goals and requirements

1.1 Explain clearly to clients the policy on record-keeping and confidentiality

1.2 Encourage clients to identify and explore their aims, requirements and ideas

1.3 Assist clients to identify practical goals and requirements for these, and discuss with clients how goals might be modified based on client strengths

1.4 Identify situations where aims and requirements of clients cannot be met, and make referrals to alternative sources of guidance and support

2. Explore options with clients

2.1 Identify collaboratively potential courses of action for meeting individual aims and requirements

2.2 Identify and explore factors which could influence the preference for, and ability to achieve, a course of action

2.3 Determine and explore features and likely consequences of possible courses of action

2.4 Check client’s understanding of what is likely to be involved in each possible course of action

3. Support client to reach decisions

3.1 Assist clients to assess possible advantages and disadvantages of each possible course of action, and their appropriateness for meeting client requirements

3.2 Encourage clients to decide on a course of action and to consider alternatives which could be used, if necessary

3.3 Document decisions and agreed ongoing support within organisation guidelines

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

worked collaboratively to provide decision-making and action planning support to at least 3 clients

demonstrated skills in working with 3 different decision-making models for the following:

identifying and exploring options

counselling process and methods

problem solving

action planning

documenting decisions.

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

legal and ethical considerations for counselling, and how these are applied in individual practice:

codes of conduct/practice

discrimination

duty of care

human rights

practitioner/client boundaries

privacy, confidentiality and disclosure

records management

rights and responsibilities of workers, employers and clients

work role boundaries – responsibilities and limitations

work health and safety

different agency and organisation models of counselling and intervention

types of goals that may be set for different circumstances

key concepts, principles and practices of 3 different decision-making models

obstacles to decision making and planning in the counselling context

problem solving and action planning techniques in the counselling context

referral options.