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Evidence Guide: CHCCSL501A - Work within a structured counselling framework

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CHCCSL501A - Work within a structured counselling framework

What evidence can you provide to prove your understanding of each of the following citeria?

Use a structured approach to counselling

  1. Use initial session to gather information as a foundation for counselling process
  2. Follow a structured approach to counselling work based on client needs and expectations
  3. Explain counselling process to clarify client's understanding and expectation
Use initial session to gather information as a foundation for counselling process

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Follow a structured approach to counselling work based on client needs and expectations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explain counselling process to clarify client's understanding and expectation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish the nature of the helping relationship

  1. Enable clients to understand the nature of the counselling service on offer
  2. Clarify, confirm or modify clients' expectations of the counselling service
  3. Identify any anxieties about the counselling process and explore with clients
  4. Acknowledge and respect clients' immediate concerns
  5. Clarify both expectations and commitment to the counselling relationship and confirm with clients
  6. Identify indicators of client issues requiring referral and report or refer appropriately, in line with organisation requirements
  7. Develop a plan for counselling and contract with client as required to address disclosure and organisation/service requirements
Enable clients to understand the nature of the counselling service on offer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clarify, confirm or modify clients' expectations of the counselling service

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify any anxieties about the counselling process and explore with clients

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Acknowledge and respect clients' immediate concerns

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clarify both expectations and commitment to the counselling relationship and confirm with clients

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify indicators of client issues requiring referral and report or refer appropriately, in line with organisation requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop a plan for counselling and contract with client as required to address disclosure and organisation/service requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm the appropriateness of the helping relationship

  1. Ensure own level of skill and knowledge of counselling methods and resources are appropriate to meet client needs
  2. Explore alternatives to the proposed relationship with clients where appropriate
  3. Affirm significance of what the client says
  4. Promote clients' understanding of what they have a right to expect from the service
Ensure own level of skill and knowledge of counselling methods and resources are appropriate to meet client needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explore alternatives to the proposed relationship with clients where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Affirm significance of what the client says

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Promote clients' understanding of what they have a right to expect from the service

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this unit of competency:

The individual being assessed must provide evidence of specified essential knowledge as well as skills

This unit of competency will be assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions

Evidence of competency in this unit will need to be assessed over a period of time in order to gather evidence of performance

This will include contexts applicable to the work environment, such as actual or simulated workplace situations involving a combination of direct, indirect and supplementary forms of evidence

Access and equity considerations:

All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities

Context of and specific resources for assessment:

This unit can be delivered and assessed independently, however holistic assessment practice with other community services units of competency is encouraged

Resource requirements for assessment include access to an appropriate workplace or an environment capable of accurately simulating the workplace for assessment purposes

Method of assessment:

For valid and reliable assessment of this unit, competency should be demonstrated in a range of situations which must include observation of performance in an actual workplace or in a setting that realistically simulates work conditions:

observation should include key aspects described in elements, performance criteria and relevant aspects of the Range Statement of the unit

where face-to-face observation is not possible, video recordings may be provided

In addition assessment methods may include

written questioning

role play

supervised/guided discussion

candidate's critique of their 'performance' to demonstrate cognitive understanding of theory

Required Skills and Knowledge

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include knowledge of:

Background knowledge of the counselling process, including:

purpose of counselling

how counselling has evolved as a helping relationship

place of counselling within the helping services

scope of counselling relationship, including professional limitations

Ethical responsibilities in providing counselling

Rights of clients involved in counselling

Counselling context, process and goals

Knowledge of theories supporting counselling process

Human life stage development

Essential skills:

It is critical that the candidate demonstrate the ability to:

Work within the counselling framework

Manage own values so they do not impede effective work and managing the stress of the work

In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include the ability to:

Develop empathy and rapport

Demonstrate application of skills in:

active listening

respectful responding

well timed challenging

attention to counselling relationship

contracting appropriate to context

Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Nature of the counselling service:

Context and resources of agency

Preferred counselling model/s of agency

Counselling methods:

Are according to agency policy and procedures

Client issues requiring referral may include, but are not limited to:

Indicators relating to potential:

Child protection issues

Suicide prevention/intervention

Domestic and family violence

Mental health issues

Alcohol and other drugs issues