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Evidence Guide: CHCCSM004 - Coordinate complex case requirements

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CHCCSM004 - Coordinate complex case requirements

What evidence can you provide to prove your understanding of each of the following citeria?

Elements define the essential outcomes.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Establish coordination function

  1. Work with the client and other services to determine the service provision requirements
  2. Negotiate collaborative working arrangements for all services involved
  3. Develop a plan to identify all available services, their appropriateness, timeframes and expected outcomes
  4. Work with the services to agree coordination requirements and boundaries
Work with the client and other services to determine the service provision requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Negotiate collaborative working arrangements for all services involved

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop a plan to identify all available services, their appropriateness, timeframes and expected outcomes

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Work with the services to agree coordination requirements and boundaries

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Support the client to access multiple services

  1. Identify, implement and maintain duty of care responsibilities
  2. Provide information to the client about the coordination role
  3. Assess need and arrange interpreter, according to clients needs
  4. Work with the client and other services to identify barriers to attaining outcomes
  5. Work with the client to prioritise needs and communicate these with service providers
  6. Facilitate case conference and meetings to coordinate responsibilities and roles
  7. Work with other services to minimise client confusion and concerns in a coordinated manner
Identify, implement and maintain duty of care responsibilities

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Provide information to the client about the coordination role

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assess need and arrange interpreter, according to clients needs

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Work with the client and other services to identify barriers to attaining outcomes

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Work with the client to prioritise needs and communicate these with service providers

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Facilitate case conference and meetings to coordinate responsibilities and roles

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Work with other services to minimise client confusion and concerns in a coordinated manner

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Monitor client progress

  1. Work with the client and services to monitor progress toward outcomes
  2. Obtain client feedback about services
  3. Identify and implement further support required to meet changing needs and progress towards outcomes

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Work with the client and services to monitor progress toward outcomes

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Obtain client feedback about services

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify and implement further support required to meet changing needs and progress towards outcomes

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Establish coordination function

1.1 Work with the client and other services to determine the service provision requirements

1.2 Negotiate collaborative working arrangements for all services involved

1.3 Develop a plan to identify all available services, their appropriateness, timeframes and expected outcomes

1.4 Work with the services to agree coordination requirements and boundaries

2. Support the client to access multiple services

2.1 Identify, implement and maintain duty of care responsibilities

2.2 Provide information to the client about the coordination role

2.3 Work with the client to establish communication requirements

2.4 Assess need and arrange interpreter, according to clients needs

2.5 Work with the client and other services to identify barriers to attaining outcomes

2.6 Work with the client to prioritise needs and communicate these with service providers

2.7 Facilitate case conference and meetings to coordinate responsibilities and roles

2.8 Work with other services to minimise client confusion and concerns in a coordinated manner

3. Monitor client progress

3.1 Facilitate communication between service providers to identify and manage service duplication

3.2 Work with the client and services to monitor progress toward outcomes

3.3 Obtain client feedback about services

3.4 Identify and implement further support required to meet changing needs and progress towards outcomes

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Establish coordination function

1.1 Work with the client and other services to determine the service provision requirements

1.2 Negotiate collaborative working arrangements for all services involved

1.3 Develop a plan to identify all available services, their appropriateness, timeframes and expected outcomes

1.4 Work with the services to agree coordination requirements and boundaries

2. Support the client to access multiple services

2.1 Identify, implement and maintain duty of care responsibilities

2.2 Provide information to the client about the coordination role

2.3 Work with the client to establish communication requirements

2.4 Assess need and arrange interpreter, according to clients needs

2.5 Work with the client and other services to identify barriers to attaining outcomes

2.6 Work with the client to prioritise needs and communicate these with service providers

2.7 Facilitate case conference and meetings to coordinate responsibilities and roles

2.8 Work with other services to minimise client confusion and concerns in a coordinated manner

3. Monitor client progress

3.1 Facilitate communication between service providers to identify and manage service duplication

3.2 Work with the client and services to monitor progress toward outcomes

3.3 Obtain client feedback about services

3.4 Identify and implement further support required to meet changing needs and progress towards outcomes