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Evidence Guide: CHCCSM006 - Provide case management supervision

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

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CHCCSM006 - Provide case management supervision

What evidence can you provide to prove your understanding of each of the following citeria?

Elements define the essential outcomes.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop and promote practice standards

  1. Develop standards of practice and promote to workers
  2. Identify strategies for continuous improvement which relate to case management practice and integrate into work systems
  3. Implement appropriate training and development strategies to maintain currency with accepted best practice and relevant legislation
  4. Work collaboratively with workers to develop individual reflective and ethical practice strategies
Develop standards of practice and promote to workers

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify strategies for continuous improvement which relate to case management practice and integrate into work systems

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Implement appropriate training and development strategies to maintain currency with accepted best practice and relevant legislation

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Work collaboratively with workers to develop individual reflective and ethical practice strategies

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Support and lead colleagues in case management practice

  1. Provide support, practice advice and direction consistent with organisation service and professional standards
  2. Challenge and support worker to ensure casework plans and actions are up to date, evidence based and in line with organisation procedures and legislative requirements
  3. Implement strategies to provide workers with access to casework consultation with other workers to maximise their effectiveness
  4. Implement strategies to provide workers with access to, and consultation with, culturally specific workers
  5. Access and apply specialist practice knowledge in the workplace and provide supervision to workers around the achievement of case work objectives
  6. Advise worker on the full range of legislative provisions relevant to case management, and worker and organisation responsibilities
Provide support, practice advice and direction consistent with organisation service and professional standards

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Challenge and support worker to ensure casework plans and actions are up to date, evidence based and in line with organisation procedures and legislative requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Implement strategies to provide workers with access to casework consultation with other workers to maximise their effectiveness

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Implement strategies to provide workers with access to, and consultation with, culturally specific workers

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Access and apply specialist practice knowledge in the workplace and provide supervision to workers around the achievement of case work objectives

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Advise worker on the full range of legislative provisions relevant to case management, and worker and organisation responsibilities

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Provide practice advice on complex cases

  1. Analyse and assess case management plans and provide feedback and advice in relation to options for implementation and further development
  2. Advise workers on organisation processes to collect information from key stakeholders that contributes to continuous improvement
  3. Update workers on changes to legislation, policy and organisation procedures
  4. Routinely monitor progress on case plans and recommend changes, as required, to improve outcomes and quality of service delivery
  5. Implement stakeholder consultation strategies for specialist information and options for future action
  6. Escalate and refer client issues beyond role in accordance with organisation requirements
Analyse and assess case management plans and provide feedback and advice in relation to options for implementation and further development

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Advise workers on organisation processes to collect information from key stakeholders that contributes to continuous improvement

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Update workers on changes to legislation, policy and organisation procedures

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Routinely monitor progress on case plans and recommend changes, as required, to improve outcomes and quality of service delivery

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Implement stakeholder consultation strategies for specialist information and options for future action

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Escalate and refer client issues beyond role in accordance with organisation requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Reflect and improve on own supervision provision

  1. Evaluate own supervision in consultation with peers and senior colleagues
  2. Identify areas for improvement and opportunities for development
  3. Escalate and refer supervision issues beyond role in accordance with organisation and role requirements
Evaluate own supervision in consultation with peers and senior colleagues

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify areas for improvement and opportunities for development

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Escalate and refer supervision issues beyond role in accordance with organisation and role requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Develop and promote practice standards

1.1 Develop standards of practice and promote to workers

1.2 Identify strategies for continuous improvement which relate to case management practice and integrate into work systems

1.3 Implement appropriate training and development strategies to maintain currency with accepted best practice and relevant legislation

1.4 Work collaboratively with workers to develop individual reflective and ethical practice strategies

2. Support and lead colleagues in case management practice

2.1 Provide support, practice advice and direction consistent with organisation service and professional standards

2.2 Challenge and support worker to ensure casework plans and actions are up to date, evidence based and in line with organisation procedures and legislative requirements

2.3 Implement strategies to provide workers with access to casework consultation with other workers to maximise their effectiveness

2.4 Implement strategies to provide workers with access to, and consultation with, culturally specific workers

2.5 Access and apply specialist practice knowledge in the workplace and provide supervision to workers around the achievement of case work objectives

2.6 Advise worker on the full range of legislative provisions relevant to case management, and worker and organisation responsibilities

3. Provide practice advice on complex cases

3.1 Analyse and assess case management plans and provide feedback and advice in relation to options for implementation and further development

3.2 Advise workers on organisation processes to collect information from key stakeholders that contributes to continuous improvement

3.3 Update workers on changes to legislation, policy and organisation procedures

3.4 Routinely monitor progress on case plans and recommend changes, as required, to improve outcomes and quality of service delivery

3.5 Implement stakeholder consultation strategies for specialist information and options for future action

3.6 Escalate and refer client issues beyond role in accordance with organisation requirements

4. Reflect and improve on own supervision provision

4.1 Evaluate own supervision in consultation with peers and senior colleagues

4.2 Identify areas for improvement and opportunities for development

4.3 Escalate and refer supervision issues beyond role in accordance with organisation and role requirements

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Develop and promote practice standards

1.1 Develop standards of practice and promote to workers

1.2 Identify strategies for continuous improvement which relate to case management practice and integrate into work systems

1.3 Implement appropriate training and development strategies to maintain currency with accepted best practice and relevant legislation

1.4 Work collaboratively with workers to develop individual reflective and ethical practice strategies

2. Support and lead colleagues in case management practice

2.1 Provide support, practice advice and direction consistent with organisation service and professional standards

2.2 Challenge and support worker to ensure casework plans and actions are up to date, evidence based and in line with organisation procedures and legislative requirements

2.3 Implement strategies to provide workers with access to casework consultation with other workers to maximise their effectiveness

2.4 Implement strategies to provide workers with access to, and consultation with, culturally specific workers

2.5 Access and apply specialist practice knowledge in the workplace and provide supervision to workers around the achievement of case work objectives

2.6 Advise worker on the full range of legislative provisions relevant to case management, and worker and organisation responsibilities

3. Provide practice advice on complex cases

3.1 Analyse and assess case management plans and provide feedback and advice in relation to options for implementation and further development

3.2 Advise workers on organisation processes to collect information from key stakeholders that contributes to continuous improvement

3.3 Update workers on changes to legislation, policy and organisation procedures

3.4 Routinely monitor progress on case plans and recommend changes, as required, to improve outcomes and quality of service delivery

3.5 Implement stakeholder consultation strategies for specialist information and options for future action

3.6 Escalate and refer client issues beyond role in accordance with organisation requirements

4. Reflect and improve on own supervision provision

4.1 Evaluate own supervision in consultation with peers and senior colleagues

4.2 Identify areas for improvement and opportunities for development

4.3 Escalate and refer supervision issues beyond role in accordance with organisation and role requirements