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Evidence Guide: CHCECE028 - Collaborate with families to plan service and supports

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CHCECE028 - Collaborate with families to plan service and supports

What evidence can you provide to prove your understanding of each of the following citeria?

Elements define the essential outcomes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explore the needs of the child and family with parent/s

  1. Work collaboratively with parent/s to identify needs of the child and family
  2. Gather sufficient information about needs from a range of sources to enable decisions to be made
  3. Determine needs in relation to additional interventions or crisis support
  4. Treat and document information according to organisation’s guidelines and legislative requirements
  5. Demonstrate respect for a parent’s decision not to share information about their family, as relevant
  6. Demonstrate respect for the family and their child rearing practices in all communications
Work collaboratively with parent/s to identify needs of the child and family

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Gather sufficient information about needs from a range of sources to enable decisions to be made

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine needs in relation to additional interventions or crisis support

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Treat and document information according to organisation’s guidelines and legislative requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Demonstrate respect for a parent’s decision not to share information about their family, as relevant

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Demonstrate respect for the family and their child rearing practices in all communications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide information about the service and discuss issues with parent/s

  1. Provide comprehensive information about the service and service system to parent/s using appropriate language and visual aids
  2. Clearly explain parents’ rights and responsibilities in relation to service policies
  3. Sensitively communicate with parent/s about any issues relating to their child
  4. Make appropriate referrals to other services when children or families could benefit from additional support
  5. Develop, implement and review written strategies to ensure that information and service processes are accessible to family members
  6. Ensure the process of service delivery aims to increase active and positive participation of families in the community.
Provide comprehensive information about the service and service system to parent/s using appropriate language and visual aids

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clearly explain parents’ rights and responsibilities in relation to service policies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Sensitively communicate with parent/s about any issues relating to their child

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Make appropriate referrals to other services when children or families could benefit from additional support

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop, implement and review written strategies to ensure that information and service processes are accessible to family members

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure the process of service delivery aims to increase active and positive participation of families in the community.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate interventions

  1. Implement intervention and/or crisis support procedures as required
  2. Monitor intervention and support services in consultation with family and adjust approaches to ensure ongoing satisfaction and positive outcomes
Implement intervention and/or crisis support procedures as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor intervention and support services in consultation with family and adjust approaches to ensure ongoing satisfaction and positive outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review service provision with family members

  1. Actively seek feedback from parents and act upon it appropriately
  2. Regularly review agreement for service with the family
  3. Challenge a family member’s failure to follow service guidelines as required
  4. Explore and negotiate issues and concerns identified by parent/s
Actively seek feedback from parents and act upon it appropriately

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Regularly review agreement for service with the family

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Challenge a family member’s failure to follow service guidelines as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explore and negotiate issues and concerns identified by parent/s

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance Criteria specify the level of performance needed to demonstrate achievement of the Element.

1. Explore the needs of the child and family with parent/s

1.1 Work collaboratively with parent/s to identify needs of the child and family

1.2 Gather sufficient information about needs from a range of sources to enable decisions to be made

1.3 Determine needs in relation to additional interventions or crisis support

1.4 Treat and document information according to organisation’s guidelines and legislative requirements

1.5 Demonstrate respect for a parent’s decision not to share information about their family, as relevant

1.6 Demonstrate respect for the family and their child rearing practices in all communications

2. Provide information about the service and discuss issues with parent/s

2.1 Provide comprehensive information about the service and service system to parent/s using appropriate language and visual aids

2.2 Clearly explain parents’ rights and responsibilities in relation to service policies

2.3 Sensitively communicate with parent/s about any issues relating to their child

2.4 Make appropriate referrals to other services when children or families could benefit from additional support

2.5 Develop, implement and review written strategies to ensure that information and service processes are accessible to family members

2.6 Ensure the process of service delivery aims to increase active and positive participation of families in the community.

3. Facilitate interventions

3.1 Implement intervention and/or crisis support procedures as required

3.2 Monitor intervention and support services in consultation with family and adjust approaches to ensure ongoing satisfaction and positive outcomes

4. Review service provision with family members

4.1 Actively seek feedback from parents and act upon it appropriately

4.2 Regularly review agreement for service with the family

4.3 Challenge a family member’s failure to follow service guidelines as required

4.4 Explore and negotiate issues and concerns identified by parent/s

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance Criteria specify the level of performance needed to demonstrate achievement of the Element.

1. Explore the needs of the child and family with parent/s

1.1 Work collaboratively with parent/s to identify needs of the child and family

1.2 Gather sufficient information about needs from a range of sources to enable decisions to be made

1.3 Determine needs in relation to additional interventions or crisis support

1.4 Treat and document information according to organisation’s guidelines and legislative requirements

1.5 Demonstrate respect for a parent’s decision not to share information about their family, as relevant

1.6 Demonstrate respect for the family and their child rearing practices in all communications

2. Provide information about the service and discuss issues with parent/s

2.1 Provide comprehensive information about the service and service system to parent/s using appropriate language and visual aids

2.2 Clearly explain parents’ rights and responsibilities in relation to service policies

2.3 Sensitively communicate with parent/s about any issues relating to their child

2.4 Make appropriate referrals to other services when children or families could benefit from additional support

2.5 Develop, implement and review written strategies to ensure that information and service processes are accessible to family members

2.6 Ensure the process of service delivery aims to increase active and positive participation of families in the community.

3. Facilitate interventions

3.1 Implement intervention and/or crisis support procedures as required

3.2 Monitor intervention and support services in consultation with family and adjust approaches to ensure ongoing satisfaction and positive outcomes

4. Review service provision with family members

4.1 Actively seek feedback from parents and act upon it appropriately

4.2 Regularly review agreement for service with the family

4.3 Challenge a family member’s failure to follow service guidelines as required

4.4 Explore and negotiate issues and concerns identified by parent/s