The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Elements define the essential outcomes. |
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Evidence:
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Complete forms and documents as required
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Access and select forms for appropriate purpose Completed |
Evidence:
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Complete in accordance with the organisation policies and procedures Completed |
Evidence:
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Use templates from software provided Completed |
Evidence:
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Store and access information appropriately
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Store information in accordance with organisation guidelines Completed |
Evidence:
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Provide individuals with access to information in accordance with organisation guidelines Completed |
Evidence:
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Maintain information on the organisation in a confidential and secure manner Completed |
Evidence:
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Report breaches of information security to the relevant person Completed |
Evidence:
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Manage enquiries in accordance with school policy and procedures
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Handle enquiries promptly according to organisation policy and procedures Completed |
Evidence:
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Use effective listening and speaking skills in oral communication Completed |
Evidence:
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Refer enquiries about student learning or progress to relevant person Completed |
Evidence:
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Record and distribute verbal, written and recorded messages in order of priority, urgency and policy and procedures Completed |
Evidence:
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Use communication equipment and information technology in accordance with school protocols Completed |
Evidence:
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Use telephone techniques and emails according to organisation policy and protocols Completed |
Evidence:
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Complete written documentation
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Present written information and ideas in a clear and concise manner so the intended purpose is understood by the recipient Completed |
Evidence:
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Complete and present documents within designated timeframes Completed |
Evidence:
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Present written information to meet standards of style, format and accuracy Completed |
Evidence:
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Use technology to support administrative and education support activities
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Use available technology to address administrative responsibilities in line with organisation requirements Completed |
Evidence:
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Use word processing software, formatting and editing to produce documents Completed |
Evidence:
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Develop simple spreadsheets as required Completed |
Evidence:
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Use the internet to search and access information Completed |
Evidence:
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Insert graphics into a word processed document and print the document Completed |
Evidence:
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Use relevant software to prepare and/or deliver basic presentations as required by work role Completed |
Evidence:
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