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Evidence Guide: CHCFCS004 - Provide grief and loss counselling

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CHCFCS004 - Provide grief and loss counselling

What evidence can you provide to prove your understanding of each of the following citeria?

Elements define the essential outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explore the client’s understanding of grief and loss

  1. Engage with client using their framework and language to establish an environment of safety and trust
  2. Join with the client to explore client’s understanding of grief and loss
  3. Assist clients to understand how their unique context has impacted on their experience of grief and loss
  4. Explain the role of the counsellor in dealing with loss
Engage with client using their framework and language to establish an environment of safety and trust

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Join with the client to explore client’s understanding of grief and loss

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist clients to understand how their unique context has impacted on their experience of grief and loss

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explain the role of the counsellor in dealing with loss

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist clients to understand the different impacts of grief and loss

  1. Explain the possible range of responses to grief and loss
  2. Use intervention techniques to assist the client to normalise their responses to grief and loss
  3. Use correct terminology and concepts in the grief counselling process
  4. Identify the key issues in bereavement counselling setting
  5. Apply counselling strategies to diverse responses to grief
Explain the possible range of responses to grief and loss

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use intervention techniques to assist the client to normalise their responses to grief and loss

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use correct terminology and concepts in the grief counselling process

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify the key issues in bereavement counselling setting

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply counselling strategies to diverse responses to grief

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Formulate counselling responses to grief and loss

  1. Monitor and respond to client presentations including safety and assessed risks
  2. Assist client to set goals or outcomes for the grief and loss process, dependant upon clients position in grieving process
  3. Match therapeutic interventions to client’s needs and goals
  4. Facilitate referrals to other support services where appropriate
Monitor and respond to client presentations including safety and assessed risks

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist client to set goals or outcomes for the grief and loss process, dependant upon clients position in grieving process

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Match therapeutic interventions to client’s needs and goals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate referrals to other support services where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Terminate counselling sessions

  1. Recognise when the counselling is no longer serving the interests or needs of the client
  2. Discuss with the client when counselling no longer appears to serve their interest or needs and either renegotiate the professional relationship or terminate the service
  3. Engage the client in determining any further external interventions as identified and arrange appropriate referrals
Recognise when the counselling is no longer serving the interests or needs of the client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Discuss with the client when counselling no longer appears to serve their interest or needs and either renegotiate the professional relationship or terminate the service

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Engage the client in determining any further external interventions as identified and arrange appropriate referrals

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Seek feedback from clients about the counselling service provided

  1. Review counselling progress and provision regularly with the client
  2. Obtain feedback from the client throughout and at the conclusion of the counselling service
  3. Use feedback strategies to encourage client contribution to improved counselling practice
  4. Review client feedback and use this to inform practice reflection and improvement in conjunction with supervision
Review counselling progress and provision regularly with the client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain feedback from the client throughout and at the conclusion of the counselling service

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use feedback strategies to encourage client contribution to improved counselling practice

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review client feedback and use this to inform practice reflection and improvement in conjunction with supervision

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explore the client’s understanding of grief and loss

  1. Engage with client using their framework and language to establish an environment of safety and trust
  2. Join with the client to explore client’s understanding of grief and loss
  3. Assist clients to understand how their unique context has impacted on their experience of grief and loss
  4. Explain the role of the counsellor in dealing with loss
Engage with client using their framework and language to establish an environment of safety and trust

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Join with the client to explore client’s understanding of grief and loss

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist clients to understand how their unique context has impacted on their experience of grief and loss

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Explain the role of the counsellor in dealing with loss

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Explore the client’s understanding of grief and loss

1.1 Engage with client using their framework and language to establish an environment of safety and trust

1.2 Join with the client to explore client’s understanding of grief and loss

1.3 Assist clients to understand how their unique context has impacted on their experience of grief and loss

1.4 Explain the role of the counsellor in dealing with loss

2. Assist clients to understand the different impacts of grief and loss

2.1 Explain the possible range of responses to grief and loss

2.2 Use intervention techniques to assist the client to normalise their responses to grief and loss

2.3 Use correct terminology and concepts in the grief counselling process

2.4 Identify the key issues in bereavement counselling setting

2.5 Apply counselling strategies to diverse responses to grief

3. Formulate counselling responses to grief and loss

3.1 Monitor and respond to client presentations including safety and assessed risks

3.2 Assist client to set goals or outcomes for the grief and loss process, dependant upon clients position in grieving process

3.3 Match therapeutic interventions to client’s needs and goals

3.4 Facilitate referrals to other support services where appropriate

4. Terminate counselling sessions

4.1 Recognise when the counselling is no longer serving the interests or needs of the client

4.2 Discuss with the client when counselling no longer appears to serve their interest or needs and either renegotiate the professional relationship or terminate the service

4.3 Engage the client in determining any further external interventions as identified and arrange appropriate referrals

5. Seek feedback from clients about the counselling service provided

5.1 Review counselling progress and provision regularly with the client

5.2 Obtain feedback from the client throughout and at the conclusion of the counselling service

5.3 Use feedback strategies to encourage client contribution to improved counselling practice

5.4 Review client feedback and use this to inform practice reflection and improvement in conjunction with supervision

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Explore the client’s understanding of grief and loss

1.1 Engage with client using their framework and language to establish an environment of safety and trust

1.2 Join with the client to explore client’s understanding of grief and loss

1.3 Assist clients to understand how their unique context has impacted on their experience of grief and loss

1.4 Explain the role of the counsellor in dealing with loss

2. Assist clients to understand the different impacts of grief and loss

2.1 Explain the possible range of responses to grief and loss

2.2 Use intervention techniques to assist the client to normalise their responses to grief and loss

2.3 Use correct terminology and concepts in the grief counselling process

2.4 Identify the key issues in bereavement counselling setting

2.5 Apply counselling strategies to diverse responses to grief

3. Formulate counselling responses to grief and loss

3.1 Monitor and respond to client presentations including safety and assessed risks

3.2 Assist client to set goals or outcomes for the grief and loss process, dependant upon clients position in grieving process

3.3 Match therapeutic interventions to client’s needs and goals

3.4 Facilitate referrals to other support services where appropriate

4. Terminate counselling sessions

4.1 Recognise when the counselling is no longer serving the interests or needs of the client

4.2 Discuss with the client when counselling no longer appears to serve their interest or needs and either renegotiate the professional relationship or terminate the service

4.3 Engage the client in determining any further external interventions as identified and arrange appropriate referrals

5. Seek feedback from clients about the counselling service provided

5.1 Review counselling progress and provision regularly with the client

5.2 Obtain feedback from the client throughout and at the conclusion of the counselling service

5.3 Use feedback strategies to encourage client contribution to improved counselling practice

5.4 Review client feedback and use this to inform practice reflection and improvement in conjunction with supervision

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

worked collaboratively with clients and provided counselling to at least 3 different individuals or family groups experiencing grief and loss, including:

adults

children

people from different cultures

used specialised counselling communication skills

addressed a diverse range of loss and grief issues, including those relating to:

child and parental loss

relationships

employment

missed opportunities.

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

legal and ethical considerations for grief and loss counselling, and how these are applied in organisations and individual practice:

codes of conduct

discrimination

duty of care

practitioner client boundaries and implications of unequal balance of power

privacy, confidentiality and disclosure, including limitations

records management

rights and responsibilities of workers, employers and clients

work role boundaries – responsibilities and limitations, including situations where usefulness of counselling may be limited and referral is required

work health and safety

different types of grief and understanding attitudes, attachment and anxiety issues associated with grief

difference in grief responses in men and women,

developmental stages and how grief is likely to affect young people and children

impacts of separation and divorce on couples, parents, children and other family members

indicators and dynamics of domestic and family violence and complexities of interpersonal interactions

main approaches used in grief counselling, their underpinning theories, how they compare and their strengths, limitations and contraindications

responses to grief and how these are addressed in different counselling models, including:

disbelief

avoidance

anger

sadness

withdrawal

dissociation

suicidal ideations

self-harming

stress reactions

post traumatic stress disorder

depression

numbing

denial

anxiety

considerations for the counselling process when working with diverse people experiencing loss and grief, including factors relating to:

ability

age

class

culture

ethnicity

gender

sexual orientation

spirituality

counselling and case work processes, including those related to:

contracting and what needs to be agreed

documentation

interactions with other professionals and service providers

interactions with the client, their family, significant others and carers

type and scope of referral options and pathways to support clients seeking interventions and supports beyond or in conjunction with counselling

own prejudices and stereotyping attitudes and the potential influence on counselling practice.