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Evidence Guide: CHCHCS002 - Coordinate and monitor home based support

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CHCHCS002 - Coordinate and monitor home based support

What evidence can you provide to prove your understanding of each of the following citeria?

Elements define the essential outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish and maintain appropriate relationships with the person and carer

  1. Communicate in a manner that develops and maintains trust and respects cultural sensitivities and individual differences
  2. Maintain confidentiality and privacy of the person according to organisation policy and protocols
  3. Support the interests, rights and decision-making of the person in all dealings
  4. Ensure the person has information and understands their rights and the organisations responsibilities, service guidelines and costs
Communicate in a manner that develops and maintains trust and respects cultural sensitivities and individual differences

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain confidentiality and privacy of the person according to organisation policy and protocols

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support the interests, rights and decision-making of the person in all dealings

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure the person has information and understands their rights and the organisations responsibilities, service guidelines and costs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine the person’s needs

  1. Clarify any existing requirements of the person based on previous assessments and existing individualised plan, if relevant
  2. Determine the person’s goals, capacities and service needs using strategies appropriate for the person and circumstances
  3. Determine the person’s needs according to government and organisation procedures, policies, standards and legislation
  4. Gather information consistent with the person’s requirements and identify indicators where additional information might be required in some areas
  5. Identify the person’s language and cultural or religious practices which support staff would need to adhere to or which may require change in work practices
  6. Complete documentation according to organisation procedures
Clarify any existing requirements of the person based on previous assessments and existing individualised plan, if relevant

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine the person’s goals, capacities and service needs using strategies appropriate for the person and circumstances

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine the person’s needs according to government and organisation procedures, policies, standards and legislation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Gather information consistent with the person’s requirements and identify indicators where additional information might be required in some areas

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify the person’s language and cultural or religious practices which support staff would need to adhere to or which may require change in work practices

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete documentation according to organisation procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine safety requirements for support

  1. Identify hazards that would be associated with providing support
  2. Identify potential areas to minimise risk
  3. Support the person to address the hazard and control risks, where the risk cannot be managed within organisation’s legitimate role
  4. Complete documentation according to organisation procedures
Identify hazards that would be associated with providing support

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify potential areas to minimise risk

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Support the person to address the hazard and control risks, where the risk cannot be managed within organisation’s legitimate role

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete documentation according to organisation procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide appropriate support staff

  1. Identify best match to the person’s requirements
  2. Provide necessary details to support the person
  3. Provide details to work safely in the person’s home
  4. Confirm organisation policies and procedures, duty of care and legislative requirements
  5. Determine job role boundaries and record-keeping requirements
  6. Identify any skill concerns and report need for training and other support
Identify best match to the person’s requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide necessary details to support the person

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide details to work safely in the person’s home

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Confirm organisation policies and procedures, duty of care and legislative requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine job role boundaries and record-keeping requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify any skill concerns and report need for training and other support

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor support services

  1. Check the person’s functioning and progress using a range of information
  2. Identify any issues and concerns may be present
  3. Address any concerns with the support worker, and if necessary the person
  4. Identify strategies to address concerns and issues
Check the person’s functioning and progress using a range of information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify any issues and concerns may be present

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Address any concerns with the support worker, and if necessary the person

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify strategies to address concerns and issues

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine the person’s needs

  1. Clarify any existing requirements of the person based on previous assessments and existing individualised plan, if relevant
  2. Determine the person’s goals, capacities and service needs using strategies appropriate for the person and circumstances
  3. Determine the person’s needs according to government and organisation procedures, policies, standards and legislation
  4. Gather information consistent with the person’s requirements and identify indicators where additional information might be required in some areas
  5. Identify the person’s language and cultural or religious practices which support staff would need to adhere to or which may require change in work practices
  6. Complete documentation according to organisation procedures
Clarify any existing requirements of the person based on previous assessments and existing individualised plan, if relevant

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine the person’s goals, capacities and service needs using strategies appropriate for the person and circumstances

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine the person’s needs according to government and organisation procedures, policies, standards and legislation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Gather information consistent with the person’s requirements and identify indicators where additional information might be required in some areas

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify the person’s language and cultural or religious practices which support staff would need to adhere to or which may require change in work practices

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete documentation according to organisation procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish and maintain appropriate relationships with the person and carer

1.1 Communicate in a manner that develops and maintains trust and respects cultural sensitivities and individual differences

1.2 Maintain confidentiality and privacy of the person according to organisation policy and protocols

1.3 Support the interests, rights and decision-making of the person in all dealings

1.4 Ensure the person has information and understands their rights and the organisations responsibilities, service guidelines and costs

2. Determine the person’s needs

2.1 Clarify any existing requirements of the person based on previous assessments and existing individualised plan, if relevant

2.2 Determine the person’s goals, capacities and service needs using strategies appropriate for the person and circumstances

2.3 Determine the person’s needs according to government and organisation procedures, policies, standards and legislation

2.4 Gather information consistent with the person’s requirements and identify indicators where additional information might be required in some areas

2.5 Identify the person’s language and cultural or religious practices which support staff would need to adhere to or which may require change in work practices

2.6 Complete documentation according to organisation procedures

3. Determine safety requirements for support

3.1 Identify hazards that would be associated with providing support

3.2 Identify potential areas to minimise risk

3.3 Support the person to address the hazard and control risks, where the risk cannot be managed within organisation’s legitimate role

3.4 Complete documentation according to organisation procedures

4. Provide appropriate support staff

4.1 Identify best match to the person’s requirements

4.2 Provide necessary details to support the person

4.3 Provide details to work safely in the person’s home

4.4 Confirm organisation policies and procedures, duty of care and legislative requirements

4.5 Determine job role boundaries and record-keeping requirements

4.6 Identify any skill concerns and report need for training and other support

5. Monitor support services

5.1 Check the person’s functioning and progress using a range of information

5.2 Identify any issues and concerns may be present

5.3 Address any concerns with the support worker, and if necessary the person

5.4 Identify strategies to address concerns and issues

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish and maintain appropriate relationships with the person and carer

1.1 Communicate in a manner that develops and maintains trust and respects cultural sensitivities and individual differences

1.2 Maintain confidentiality and privacy of the person according to organisation policy and protocols

1.3 Support the interests, rights and decision-making of the person in all dealings

1.4 Ensure the person has information and understands their rights and the organisations responsibilities, service guidelines and costs

2. Determine the person’s needs

2.1 Clarify any existing requirements of the person based on previous assessments and existing individualised plan, if relevant

2.2 Determine the person’s goals, capacities and service needs using strategies appropriate for the person and circumstances

2.3 Determine the person’s needs according to government and organisation procedures, policies, standards and legislation

2.4 Gather information consistent with the person’s requirements and identify indicators where additional information might be required in some areas

2.5 Identify the person’s language and cultural or religious practices which support staff would need to adhere to or which may require change in work practices

2.6 Complete documentation according to organisation procedures

3. Determine safety requirements for support

3.1 Identify hazards that would be associated with providing support

3.2 Identify potential areas to minimise risk

3.3 Support the person to address the hazard and control risks, where the risk cannot be managed within organisation’s legitimate role

3.4 Complete documentation according to organisation procedures

4. Provide appropriate support staff

4.1 Identify best match to the person’s requirements

4.2 Provide necessary details to support the person

4.3 Provide details to work safely in the person’s home

4.4 Confirm organisation policies and procedures, duty of care and legislative requirements

4.5 Determine job role boundaries and record-keeping requirements

4.6 Identify any skill concerns and report need for training and other support

5. Monitor support services

5.1 Check the person’s functioning and progress using a range of information

5.2 Identify any issues and concerns may be present

5.3 Address any concerns with the support worker, and if necessary the person

5.4 Identify strategies to address concerns and issues