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Evidence Guide: CHCMGT002 - Manage partnership agreements with service providers

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CHCMGT002 - Manage partnership agreements with service providers

What evidence can you provide to prove your understanding of each of the following citeria?

Elements define the essential outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Performance criteria specify the performance needed to demonstrate achievement of the element

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Investigate partnership opportunities

  1. Determine partnership requirements according to organisation needs analysis and strategic directions
  2. Gather, research and analyse information on potential partners
  3. Build relationships and rapport with potential partners
Determine partnership requirements according to organisation needs analysis and strategic directions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Gather, research and analyse information on potential partners

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Build relationships and rapport with potential partners

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate partnership agreement terms and conditions

  1. Maintain partnership focus and protect client’s interests throughout discussions and negotiations
  2. Clearly define roles and responsibilities of each party, including level and type of service provision
  3. Identify and address confidentiality and privacy issues
  4. Determine communication, dispute resolution, meeting, decision making and reporting processes
  5. Formalise and sign partnership agreement
Maintain partnership focus and protect client’s interests throughout discussions and negotiations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clearly define roles and responsibilities of each party, including level and type of service provision

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and address confidentiality and privacy issues

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine communication, dispute resolution, meeting, decision making and reporting processes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Formalise and sign partnership agreement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement partnership agreement

  1. Schedule and contribute to regular meetings with partners in accordance with role
  2. Consult clients at all stages of implementation and ensure rights are upheld
  3. Implement dispute resolution processes if required
  4. Ensure all reporting requirements are met in accordance with organisation procedures and partnership agreement
Schedule and contribute to regular meetings with partners in accordance with role

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Consult clients at all stages of implementation and ensure rights are upheld

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement dispute resolution processes if required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure all reporting requirements are met in accordance with organisation procedures and partnership agreement

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate partnership agreements

  1. Develop criteria for evaluation of partnership
  2. Collect and include stakeholder feedback in the evaluation process
  3. Measure performance against agreed criteria
  4. Amend partnership agreements and re-negotiate with partner organisation where appropriate
Develop criteria for evaluation of partnership

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Collect and include stakeholder feedback in the evaluation process

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Measure performance against agreed criteria

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Amend partnership agreements and re-negotiate with partner organisation where appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria specify the performance needed to demonstrate achievement of the element

1. Investigate partnership opportunities

1.1 Determine partnership requirements according to organisation needs analysis and strategic directions

1.2 Gather, research and analyse information on potential partners

1.3 Build relationships and rapport with potential partners

2. Negotiate partnership agreement terms and conditions

2.1 Maintain partnership focus and protect client’s interests throughout discussions and negotiations

2.2 Clearly define roles and responsibilities of each party, including level and type of service provision

2.3 Identify and address confidentiality and privacy issues

2.4 Determine communication, dispute resolution, meeting, decision making and reporting processes

2.5 Formalise and sign partnership agreement

3. Implement partnership agreement

3.1 Schedule and contribute to regular meetings with partners in accordance with role

3.2 Consult clients at all stages of implementation and ensure rights are upheld

3.3 Implement dispute resolution processes if required

3.4 Ensure all reporting requirements are met in accordance with organisation procedures and partnership agreement

4. Evaluate partnership agreements

4.1 Develop criteria for evaluation of partnership

4.2 Collect and include stakeholder feedback in the evaluation process

4.3 Measure performance against agreed criteria

4.4 Amend partnership agreements and re-negotiate with partner organisation where appropriate

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria specify the performance needed to demonstrate achievement of the element

1. Investigate partnership opportunities

1.1 Determine partnership requirements according to organisation needs analysis and strategic directions

1.2 Gather, research and analyse information on potential partners

1.3 Build relationships and rapport with potential partners

2. Negotiate partnership agreement terms and conditions

2.1 Maintain partnership focus and protect client’s interests throughout discussions and negotiations

2.2 Clearly define roles and responsibilities of each party, including level and type of service provision

2.3 Identify and address confidentiality and privacy issues

2.4 Determine communication, dispute resolution, meeting, decision making and reporting processes

2.5 Formalise and sign partnership agreement

3. Implement partnership agreement

3.1 Schedule and contribute to regular meetings with partners in accordance with role

3.2 Consult clients at all stages of implementation and ensure rights are upheld

3.3 Implement dispute resolution processes if required

3.4 Ensure all reporting requirements are met in accordance with organisation procedures and partnership agreement

4. Evaluate partnership agreements

4.1 Develop criteria for evaluation of partnership

4.2 Collect and include stakeholder feedback in the evaluation process

4.3 Measure performance against agreed criteria

4.4 Amend partnership agreements and re-negotiate with partner organisation where appropriate