NTISthis.com

Evidence Guide: CHCMGT005 - Facilitate workplace debriefing and support processes

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CHCMGT005 - Facilitate workplace debriefing and support processes

What evidence can you provide to prove your understanding of each of the following citeria?

Elements define the essential outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Performance criteria specify the performance needed to demonstrate achievement of the element

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor welfare of colleagues

  1. Monitor stress and emotional wellbeing of colleagues, and where issues arise, take appropriate action in accordance with organisation standards and procedures
  2. Use practices that acknowledge and accept differences and accurately identify diverse needs of colleagues
  3. Identify required professional and personal performance standards and use to monitor stress and emotional wellbeing
  4. Regularly use self assessment and reflectivebehaviour strategies to monitor performance
  5. Regularly seek formal and informal performance feedback and act upon it as appropriate
  6. Plan appropriately to identify current and potential areas of need within organisation and develop proposals to support these areas
Monitor stress and emotional wellbeing of colleagues, and where issues arise, take appropriate action in accordance with organisation standards and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use practices that acknowledge and accept differences and accurately identify diverse needs of colleagues

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify required professional and personal performance standards and use to monitor stress and emotional wellbeing

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Regularly use self assessment and reflectivebehaviour strategies to monitor performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Regularly seek formal and informal performance feedback and act upon it as appropriate

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan appropriately to identify current and potential areas of need within organisation and develop proposals to support these areas

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct structured debriefings following an incident

  1. Plan, prepare and conduct debriefing in line with organisation standards and procedures
  2. Schedule debriefing as soon as possible following the incident
  3. Conduct debriefing in a safe environment and in a manner that facilitates open discussion
  4. Use appropriate debriefingtechniques to encourage further exploration of emotions and experiences to assist in reflection on issues
  5. Use appropriate questioning to encourage colleagues to explore and acknowledge their concerns
  6. Identify indicators ofrisk to self or others and respond according to the degree and nature of the risk
  7. Document and report outcomes of debriefings in accordance with organisation standards and procedures
  8. Identify and promptly respond to colleagues needing additional support and refer in accordance with organisation guidelines
Plan, prepare and conduct debriefing in line with organisation standards and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Schedule debriefing as soon as possible following the incident

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct debriefing in a safe environment and in a manner that facilitates open discussion

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use appropriate debriefingtechniques to encourage further exploration of emotions and experiences to assist in reflection on issues

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use appropriate questioning to encourage colleagues to explore and acknowledge their concerns

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify indicators ofrisk to self or others and respond according to the degree and nature of the risk

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document and report outcomes of debriefings in accordance with organisation standards and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and promptly respond to colleagues needing additional support and refer in accordance with organisation guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria specify the performance needed to demonstrate achievement of the element

1. Monitor welfare of colleagues

1.1 Monitor stress and emotional wellbeing of colleagues, and where issues arise, take appropriate action in accordance with organisation standards and procedures

1.2 Use practices that acknowledge and accept differences and accurately identify diverse needs of colleagues

1.3 Identify required professional and personal performance standards and use to monitor stress and emotional wellbeing

1.4 Regularly use self assessment and reflectivebehaviour strategies to monitor performance

1.5 Regularly seek formal and informal performance feedback and act upon it as appropriate

1.6 Plan appropriately to identify current and potential areas of need within organisation and develop proposals to support these areas

2. Conduct structured debriefings following an incident

2.1 Plan, prepare and conduct debriefing in line with organisation standards and procedures

2.2 Schedule debriefing as soon as possible following the incident

2.3 Conduct debriefing in a safe environment and in a manner that facilitates open discussion

2.4 Use appropriate debriefingtechniques to encourage further exploration of emotions and experiences to assist in reflection on issues

2.5 Use appropriate questioning to encourage colleagues to explore and acknowledge their concerns

2.6 Identify indicators ofrisk to self or others and respond according to the degree and nature of the risk

2.7 Document and report outcomes of debriefings in accordance with organisation standards and procedures

2.8 Identify and promptly respond to colleagues needing additional support and refer in accordance with organisation guidelines

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria specify the performance needed to demonstrate achievement of the element

1. Monitor welfare of colleagues

1.1 Monitor stress and emotional wellbeing of colleagues, and where issues arise, take appropriate action in accordance with organisation standards and procedures

1.2 Use practices that acknowledge and accept differences and accurately identify diverse needs of colleagues

1.3 Identify required professional and personal performance standards and use to monitor stress and emotional wellbeing

1.4 Regularly use self assessment and reflectivebehaviour strategies to monitor performance

1.5 Regularly seek formal and informal performance feedback and act upon it as appropriate

1.6 Plan appropriately to identify current and potential areas of need within organisation and develop proposals to support these areas

2. Conduct structured debriefings following an incident

2.1 Plan, prepare and conduct debriefing in line with organisation standards and procedures

2.2 Schedule debriefing as soon as possible following the incident

2.3 Conduct debriefing in a safe environment and in a manner that facilitates open discussion

2.4 Use appropriate debriefingtechniques to encourage further exploration of emotions and experiences to assist in reflection on issues

2.5 Use appropriate questioning to encourage colleagues to explore and acknowledge their concerns

2.6 Identify indicators ofrisk to self or others and respond according to the degree and nature of the risk

2.7 Document and report outcomes of debriefings in accordance with organisation standards and procedures

2.8 Identify and promptly respond to colleagues needing additional support and refer in accordance with organisation guidelines

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be demonstrated evidence that the candidate has:

provided ongoing support to least 2 different workers to address and monitor stress and emotional wellbeing

facilitated at least 1 structured debriefing following an incident involving stress and identified colleagues requiring additional support and referred in accordance with organisation guidelines

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the work role. This includes knowledge of:

organisation policies, procedures and resources relating to debriefing and crisis procedures

dispute resolution policies and procedures

legal and ethical considerations

debriefing techniques:

best practice interventions

crisis intervention

structured debriefing

internal and external referral sources

indicators of significant issues being experienced by the worker and ways to respond

impact of:

excessive stress

burn out

grief and loss

violent or threatening behaviour

stress management

internal and external support options and employee assistance programs

specific limitations of work role, responsibility and professional abilities

professional boundaries