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Evidence Guide: CHCPWK005 - Work effectively with carers as a mental health peer worker

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CHCPWK005 - Work effectively with carers as a mental health peer worker

What evidence can you provide to prove your understanding of each of the following citeria?

Elements define the essential outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish and maintain effective relationships with mental health carers

  1. Use lived experience to establish and maintain a safe and positive working relationship with other carers
  2. Clarify role of carer peer worker at initial engagement to clarify role expectations and define appropriate relationship guidelines
  3. Build effective communication strategies to clarify meaning and build a working relationship based on shared understanding
  4. Discuss with the carer their needs and goals, identify supports and using a strengths based approach address these needs
  5. Collaborate with the carer to establish a carer support plan
Use lived experience to establish and maintain a safe and positive working relationship with other carers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clarify role of carer peer worker at initial engagement to clarify role expectations and define appropriate relationship guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Build effective communication strategies to clarify meaning and build a working relationship based on shared understanding

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Discuss with the carer their needs and goals, identify supports and using a strengths based approach address these needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Collaborate with the carer to establish a carer support plan

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate access to resources and information

  1. Provide information about opportunities and strategies for carers to achieve their preferred support
  2. Provide information, resources and education on a range of matters relating to carer, family and natural supports
  3. Maintain accurate information and regularly review for currency and relevance
  4. Compile carer developed resources and literature for access by service users and staff
Provide information about opportunities and strategies for carers to achieve their preferred support

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide information, resources and education on a range of matters relating to carer, family and natural supports

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain accurate information and regularly review for currency and relevance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Compile carer developed resources and literature for access by service users and staff

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide support and services

  1. Use strategies to ensure all interactions with carers uphold the principles and practices of peer work
  2. Collaborate with carers and relevant others to ensure that individual and cultural needs are addressed
  3. Collaborate with carers to ensure appropriate levels and opportunities for carer consultation
  4. Facilitate and support carer networks and represent carer perspectives
  5. Respond promptly and supportively to carers in distress or crisis, in accordance with duty of care and organisation policies and procedures
  6. Complete documentation, records of service and reports as this applies to carer peer work
  7. Follow organisation’s policy and procedures, particularly in relation to code of conduct, ethics, duty of care, record keeping, confidentiality and privacy, as this applies to carer peer work
  8. Identify and minimise role strain, role conflict and role confusion issues in a timely way
  9. Maintain boundaries appropriate to the delivery of peer delivered services
Use strategies to ensure all interactions with carers uphold the principles and practices of peer work

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Collaborate with carers and relevant others to ensure that individual and cultural needs are addressed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Collaborate with carers to ensure appropriate levels and opportunities for carer consultation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate and support carer networks and represent carer perspectives

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Respond promptly and supportively to carers in distress or crisis, in accordance with duty of care and organisation policies and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Complete documentation, records of service and reports as this applies to carer peer work

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Follow organisation’s policy and procedures, particularly in relation to code of conduct, ethics, duty of care, record keeping, confidentiality and privacy, as this applies to carer peer work

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and minimise role strain, role conflict and role confusion issues in a timely way

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain boundaries appropriate to the delivery of peer delivered services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work collaboratively with other staff

  1. Discuss limits of own knowledge, abilities and work role and make appropriate referrals in accordance with organisation’s policy and procedures
  2. Work collaboratively with other service staff and mental health workers to support holistic and seamless services
  3. Contribute to policy development about peer issues
  4. Promote the service and peer work to other workers
Discuss limits of own knowledge, abilities and work role and make appropriate referrals in accordance with organisation’s policy and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work collaboratively with other service staff and mental health workers to support holistic and seamless services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Contribute to policy development about peer issues

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Promote the service and peer work to other workers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish and maintain effective relationships with mental health carers

1.1 Use lived experience to establish and maintain a safe and positive working relationship with other carers

1.2 Clarify role of carer peer worker at initial engagement to clarify role expectations and define appropriate relationship guidelines

1.3 Build effective communication strategies to clarify meaning and build a working relationship based on shared understanding

1.4 Discuss with the carer their needs and goals, identify supports and using a strengths based approach address these needs

1.5 Collaborate with the carer to establish a carer support plan

2. Facilitate access to resources and information

2.1 Provide information about opportunities and strategies for carers to achieve their preferred support

2.2 Provide information, resources and education on a range of matters relating to carer, family and natural supports

2.3 Maintain accurate information and regularly review for currency and relevance

2.4 Compile carer developed resources and literature for access by service users and staff

3. Provide support and services

3.1 Use strategies to ensure all interactions with carers uphold the principles and practices of peer work

3.2 Collaborate with carers and relevant others to ensure that individual and cultural needs are addressed

3.3 Collaborate with carers to ensure appropriate levels and opportunities for carer consultation

3.4 Facilitate and support carer networks and represent carer perspectives

3.5 Respond promptly and supportively to carers in distress or crisis, in accordance with duty of care and organisation policies and procedures

3.6 Complete documentation, records of service and reports as this applies to carer peer work

3.7 Follow organisation’s policy and procedures, particularly in relation to code of conduct, ethics, duty of care, record keeping, confidentiality and privacy, as this applies to carer peer work

3.8 Identify and minimise role strain, role conflict and role confusion issues in a timely way

3.9 Maintain boundaries appropriate to the delivery of peer delivered services

4. Work collaboratively with other staff

4.1 Discuss limits of own knowledge, abilities and work role and make appropriate referrals in accordance with organisation’s policy and procedures

4.2 Work collaboratively with other service staff and mental health workers to support holistic and seamless services

4.3 Contribute to policy development about peer issues

4.4 Promote the service and peer work to other workers

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish and maintain effective relationships with mental health carers

1.1 Use lived experience to establish and maintain a safe and positive working relationship with other carers

1.2 Clarify role of carer peer worker at initial engagement to clarify role expectations and define appropriate relationship guidelines

1.3 Build effective communication strategies to clarify meaning and build a working relationship based on shared understanding

1.4 Discuss with the carer their needs and goals, identify supports and using a strengths based approach address these needs

1.5 Collaborate with the carer to establish a carer support plan

2. Facilitate access to resources and information

2.1 Provide information about opportunities and strategies for carers to achieve their preferred support

2.2 Provide information, resources and education on a range of matters relating to carer, family and natural supports

2.3 Maintain accurate information and regularly review for currency and relevance

2.4 Compile carer developed resources and literature for access by service users and staff

3. Provide support and services

3.1 Use strategies to ensure all interactions with carers uphold the principles and practices of peer work

3.2 Collaborate with carers and relevant others to ensure that individual and cultural needs are addressed

3.3 Collaborate with carers to ensure appropriate levels and opportunities for carer consultation

3.4 Facilitate and support carer networks and represent carer perspectives

3.5 Respond promptly and supportively to carers in distress or crisis, in accordance with duty of care and organisation policies and procedures

3.6 Complete documentation, records of service and reports as this applies to carer peer work

3.7 Follow organisation’s policy and procedures, particularly in relation to code of conduct, ethics, duty of care, record keeping, confidentiality and privacy, as this applies to carer peer work

3.8 Identify and minimise role strain, role conflict and role confusion issues in a timely way

3.9 Maintain boundaries appropriate to the delivery of peer delivered services

4. Work collaboratively with other staff

4.1 Discuss limits of own knowledge, abilities and work role and make appropriate referrals in accordance with organisation’s policy and procedures

4.2 Work collaboratively with other service staff and mental health workers to support holistic and seamless services

4.3 Contribute to policy development about peer issues

4.4 Promote the service and peer work to other workers