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Evidence Guide: CHCSOH003 - Manage housing application processes

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CHCSOH003 - Manage housing application processes

What evidence can you provide to prove your understanding of each of the following citeria?

Elements define the essential outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Receive and receipt application

  1. Read and check application
  2. If form is incomplete or information incorrect, take steps to obtain missing or correct information
  3. Identify and investigate false statements
  4. Receipt application in a manner which is consistent with organisation requirements
  5. Review supporting documentation from client or relevant supporting agencies
Read and check application

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

If form is incomplete or information incorrect, take steps to obtain missing or correct information

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and investigate false statements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Receipt application in a manner which is consistent with organisation requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review supporting documentation from client or relevant supporting agencies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess application for funding

  1. Complete assessment checklist or equivalent, explaining processes and entitlements to client
  2. Apply relevant assessment guidelines to determine eligibility
  3. Assess application to determine client’s choice of location, dwelling type and special requirements
  4. Read previous records to assist with assessment of current application and determine if client has made a previous application, received assistance or been a tenant on a previous occasion
  5. Assess household complement to determine correct bedroom entitlement within current guidelines
  6. Ensure equal access and opportunities to organisation services
  7. Assess application using current eligibility criteria, determine decision and document according to organisation procedure
  8. Determine and document out-of-guidelines decisions according to policy
Complete assessment checklist or equivalent, explaining processes and entitlements to client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply relevant assessment guidelines to determine eligibility

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess application to determine client’s choice of location, dwelling type and special requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Read previous records to assist with assessment of current application and determine if client has made a previous application, received assistance or been a tenant on a previous occasion

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess household complement to determine correct bedroom entitlement within current guidelines

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ensure equal access and opportunities to organisation services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess application using current eligibility criteria, determine decision and document according to organisation procedure

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine and document out-of-guidelines decisions according to policy

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Manage waiting lists

  1. Place client on the appropriate waiting list
  2. Notify clients of decision
Place client on the appropriate waiting list

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Notify clients of decision

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Receive and receipt application

1.1 Read and check application

1.2 If form is incomplete or information incorrect, take steps to obtain missing or correct information

1.3 Identify and investigate false statements

1.4 Receipt application in a manner which is consistent with organisation requirements

1.5 Review supporting documentation from client or relevant supporting agencies

2. Assess application for funding

2.1 Complete assessment checklist or equivalent, explaining processes and entitlements to client

2.2 Apply relevant assessment guidelines to determine eligibility

2.3 Assess application to determine client’s choice of location, dwelling type and special requirements

2.4 Read previous records to assist with assessment of current application and determine if client has made a previous application, received assistance or been a tenant on a previous occasion

2.5 Assess household complement to determine correct bedroom entitlement within current guidelines

2.6 Ensure equal access and opportunities to organisation services

2.7 Assess application using current eligibility criteria, determine decision and document according to organisation procedure

2.8 Determine and document out-of-guidelines decisions according to policy

3. Manage waiting lists

3.1 Place client on the appropriate waiting list

3.2 Notify clients of decision

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Receive and receipt application

1.1 Read and check application

1.2 If form is incomplete or information incorrect, take steps to obtain missing or correct information

1.3 Identify and investigate false statements

1.4 Receipt application in a manner which is consistent with organisation requirements

1.5 Review supporting documentation from client or relevant supporting agencies

2. Assess application for funding

2.1 Complete assessment checklist or equivalent, explaining processes and entitlements to client

2.2 Apply relevant assessment guidelines to determine eligibility

2.3 Assess application to determine client’s choice of location, dwelling type and special requirements

2.4 Read previous records to assist with assessment of current application and determine if client has made a previous application, received assistance or been a tenant on a previous occasion

2.5 Assess household complement to determine correct bedroom entitlement within current guidelines

2.6 Ensure equal access and opportunities to organisation services

2.7 Assess application using current eligibility criteria, determine decision and document according to organisation procedure

2.8 Determine and document out-of-guidelines decisions according to policy

3. Manage waiting lists

3.1 Place client on the appropriate waiting list

3.2 Notify clients of decision