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Evidence Guide: CHCVOL004 - Manage volunteer workforce development

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

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CHCVOL004 - Manage volunteer workforce development

What evidence can you provide to prove your understanding of each of the following citeria?

Elements define the essential outcomes

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Review and develop volunteer program policies and systems

  1. Research volunteering trends impacting volunteer involvement
  2. Develop strategies for the inclusion of volunteering into key organisation policies and strategies
  3. Develop strategies for the implementation and review of volunteer programs systems and processes in line with current national volunteering standards and/or organisation requirements
Research volunteering trends impacting volunteer involvement

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop strategies for the inclusion of volunteering into key organisation policies and strategies

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop strategies for the implementation and review of volunteer programs systems and processes in line with current national volunteering standards and/or organisation requirements

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop a volunteer workforce plan

  1. Review volunteer positions and measure their contribution to the organisation and service provision
  2. Identify and develop potential growth areas of volunteer involvement opportunities
  3. Develop a demographic profile of the volunteer workforce
  4. Analyse and respond to volunteer motivation and satisfaction
  5. Implement a volunteer training needs analysis to identify training opportunities
Review volunteer positions and measure their contribution to the organisation and service provision

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify and develop potential growth areas of volunteer involvement opportunities

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop a demographic profile of the volunteer workforce

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Analyse and respond to volunteer motivation and satisfaction

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Implement a volunteer training needs analysis to identify training opportunities

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop strategies to enhance the volunteer workforce

  1. Apply findings regarding volunteer motivation and satisfaction to volunteer retention strategies
  2. Implement appropriate strategies to recognise and/or reward volunteers
  3. Identify volunteer recruitment opportunities
  4. Develop training opportunities for volunteers
  5. Develop and implement additional volunteer retention strategies
Apply findings regarding volunteer motivation and satisfaction to volunteer retention strategies

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Implement appropriate strategies to recognise and/or reward volunteers

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Identify volunteer recruitment opportunities

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop training opportunities for volunteers

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Develop and implement additional volunteer retention strategies

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Implement opportunities for volunteer management team development

  1. Identify and implement professional development opportunities for volunteer managers (paid and/or unpaid) within the organisation
  2. Review the success of volunteer management development strategies and identify opportunities for continuous improvement
Identify and implement professional development opportunities for volunteer managers (paid and/or unpaid) within the organisation

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Review the success of volunteer management development strategies and identify opportunities for continuous improvement

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Review and develop volunteer program policies and systems

1.1 Research volunteering trends impacting volunteer involvement

1.2 Develop strategies for the inclusion of volunteering into key organisation policies and strategies

1.3 Develop strategies for the implementation and review of volunteer programs systems and processes in line with current national volunteering standards and/or organisation requirements

2. Develop a volunteer workforce plan

2.1 Review volunteer positions and measure their contribution to the organisation and service provision

2.2 Identify and develop potential growth areas of volunteer involvement opportunities

2.3 Develop a demographic profile of the volunteer workforce

2.4 Analyse and respond to volunteer motivation and satisfaction

2.5 Implement a volunteer training needs analysis to identify training opportunities

3. Develop strategies to enhance the volunteer workforce

3.1 Apply findings regarding volunteer motivation and satisfaction to volunteer retention strategies

3.2 Implement appropriate strategies to recognise and/or reward volunteers

3.3 Identify volunteer recruitment opportunities

3.4 Develop training opportunities for volunteers

3.5 Develop and implement additional volunteer retention strategies

4. Implement opportunities for volunteer management team development

4.1 Identify and implement professional development opportunities for volunteer managers (paid and/or unpaid) within the organisation

4.2 Review the success of volunteer management development strategies and identify opportunities for continuous improvement

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Review and develop volunteer program policies and systems

1.1 Research volunteering trends impacting volunteer involvement

1.2 Develop strategies for the inclusion of volunteering into key organisation policies and strategies

1.3 Develop strategies for the implementation and review of volunteer programs systems and processes in line with current national volunteering standards and/or organisation requirements

2. Develop a volunteer workforce plan

2.1 Review volunteer positions and measure their contribution to the organisation and service provision

2.2 Identify and develop potential growth areas of volunteer involvement opportunities

2.3 Develop a demographic profile of the volunteer workforce

2.4 Analyse and respond to volunteer motivation and satisfaction

2.5 Implement a volunteer training needs analysis to identify training opportunities

3. Develop strategies to enhance the volunteer workforce

3.1 Apply findings regarding volunteer motivation and satisfaction to volunteer retention strategies

3.2 Implement appropriate strategies to recognise and/or reward volunteers

3.3 Identify volunteer recruitment opportunities

3.4 Develop training opportunities for volunteers

3.5 Develop and implement additional volunteer retention strategies

4. Implement opportunities for volunteer management team development

4.1 Identify and implement professional development opportunities for volunteer managers (paid and/or unpaid) within the organisation

4.2 Review the success of volunteer management development strategies and identify opportunities for continuous improvement